Don Waggoner Law, P.A.
About this pro
13 years in business
4 hires on Thumbtack
Mr. Waggoner and his office took care of my case and did everything expected in a very timely manner. Since I am a resident of a different county, Mr. Waggoner took care of everything in Osceola County for me, and kept me informed throughout the whole process.Mar 18, 2018
Thank you! Mr. Waggoner is very conscientious, and was very helpful. He directed me exactly on what I need to do. He took his time, and it was obvious that he treated me as a person and not as a dollar sign. I highly recommend him. His knowledge & concern exceeded my expectations. Well done!Sep 20, 2016Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I do not have a complicated pricing system. My fees/quotes are based upon the amount of time I think a case will take, whether it will go to trial, the issues in the case and the amount of responsibility I am taking on, the desires of the client, and, sometimes, the ability of the client to pay. I usually accept payments, but I require at least half of an agreed upon quote to be paid up front. The rest is made in payments and must be paid regardless of when the case concludes.
- What is your typical process for working with a new customer?I sit down with them and go over the situation they have gotten themselves into (usually). I discuss the facts and get their side of the story. There are always three sides to a story, the state's, the client's, and the one we present to the judge or jury. I discuss what their expectations are and what outcome they expect. I try to tell them what reasonable outcome to expect. I discuss the things we will have to do to get the desired outcome. I discuss their ability to pay and how the fee is to be paid. I let them know how to contact me. Most of all, I try to get them to relax and trust me to take care of the case.
- What education and/or training do you have that relates to your work?I went to college and to law school. I take at least 30 hours of continuing legal education (CLE) courses every year. I attend a DUI seminar at least once yearly. I attend trial practice seminars regularly. I also interact with and discuss cases and issues with my colleagues across the state daily through professional forums.