Royal Maid Service
Royal Maid Service

Royal Maid Service

contact for price

Sorry this pro can’t do your job, but we know other pros who can.
Introduction: Customers tell us that one thing that sets us apart from our competition is that we really care about getting things right. Whether it's taking the time to really understand your situation and your cleaning needs, finding a time to suit you, being responsive to your phone calls and emails, showing up on time (or even at all!) and then doing what we say we will, these are all areas where we strive for the consistency and reliability we think our customers deserve. I love seeing how our service changes people's lives in small but important ways. Our regular scheduled services help people free up valuable time so they can get more out of life doing the things that are important to them instead of cleaning. Our services provide support to clients as they tackle changes in their lives - moving into a new home, getting a property ready to sell, making their place guest-ready or preparing it for our returning 'snowbird' clients so they can start enjoying their time here the minute they arrive. Knowing that we have won the trust of so many people to take care of their beautiful homes, or to take care of the cleaning for an elderly parent whose kids who live far away, it drives me to do more and better every day.
Overview

Hired 19 times

5 employees

12 years in business

Payment methods

Ask this pro about their preferred payment method.

Featured Projects

8 photos

Specialties
Extra services

, , ,

Pets

Cleaning type

, ,

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

10 reviews

5
80%
4
20%
3
0%
2
0%
1
0%


pro avatar
Anne Z.
Jan 21, 2015
·

Hired on Thumbtack

Hired on Thumbtack

The best of the 4 cleaning services we have used since we let our housekeeper go and I will definitely use them again. The girls were nice, professional and did an excellent job cleaning. There were two things that I absolutely did not like, which is why I am only giving them 4 stars. First, when they were here, I had asked the girls to clean the lanai (where we sit every evening) after finishing in the living room. The girls refused, saying they have to finish the inside first. It's my house, I'm paying for the service and I get to direct the cleaning people where to clean. Second, the girls were scheduled for 6 hours, from 9am until 3 pm. They arrived a few minutes late and didn't start until after 9:10am, which is no big deal, except that they finished at 2:55pm, and I paid for the full 6 hours. At $50.00 per hour, I didn't like paying $12.50 for time they weren't working.
Royal Maid Service's reply
We really appreciate the feedback because we never want to leave a client anything other than 100% satisfied. It is our usual protocol to complete the inside rooms before moving outside, but I acknowledge that we should have been more flexible and accommodated your request to do the lanai in the requested order, without fuss. We have discussed this as a team so that we learn from the experience. As for the timings being shortened, had we gone over by fifteen minutes we would not have charged you, so these things tend to balance out over time, but again, I acknowledge you were not to know that on this first clean, and we will happily reduce your next cleaning fee accordingly. Thanks again for the opportunity. Elaine
House Cleaning (One Time)
pro avatar
Bryan W.
Dec 25, 2014
·

Hired on Thumbtack

Hired on Thumbtack

Were professional and nice. They even gave me a Christmas card for the holidays. I am glad I chose them from all the other companies. I highly recommend.
House Cleaning (One Time)
pro avatar
Mrs. F.
Apr 23, 2015
·

Hired on Thumbtack

Hired on Thumbtack

You all did an AWESOME job cleaning our daughter's townhouse today on short notice!!! We shall definitely ask you to come back! She said it looked the BEST it has ever looked! Thank you so much!
House Cleaning
pro avatar
Stefanie S.
Jun 11, 2015
·

Hired on Thumbtack

Hired on Thumbtack

Elaine does a wonderful job and is extremely reasonable in her pricing!
House Cleaning
pro avatar
Caitlin S.
Aug 23, 2015
·

Hired on Thumbtack

Hired on Thumbtack

Elaine was great to work with on all the details before the cleaners came. She was responsive and helpful and made us feel very comfortable. I wasn't home when they came, but my husband felt they were very thorough. I would absolutely recommend them, and would hire them again if we were staying in the area!
Deep or Spring Cleaning