FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
It is difficult to give a price for a new roof or roof repair over the phone/internet. Our trained, expert estimate will need to schedule to meet you at your home. The estimator will inspect your roof, take measurements, and discuss your requirements with you to make certain that you get what you want. You will achieve an understanding of different roofing choices, including colors and manufacturers warranties, and will discuss any avenues that you might consider to reduce the costs to you. Quite often, you will receive your proposal on the spot. You will have time to consider the proposal, and after a few days, our office staff will follow up with you to answer any concerns or questions you may have.
- What is your typical process for working with a new customer?
Our trained expert estimators will inspect your roof for visual damage, discoloration, proper ventilation, plywood deteriorating, and fascia deteriorating for new roof. If the estimator is at your home due to water leaks, he will determine the cause of the leak and corrections required to remedy the leak. Pictures will be taken to assist in our explanation of the cause of the leak. Most of our leak repairs are schedule within a day. Call us today for your free roof consultation.
- What education and/or training do you have that relates to your work?
Roofing Contractors are required to perform 14 hours of continuing education prior to license renewal every two years.