FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The first 30 minutes on an evaluation and estimate are always free. I will never give a price over the phone without seeing the job first. There are too many variables that can unravel once you get into a job.
- What is your typical process for working with a new customer?
We evaluate the job and the customer's needs so we can offer multiple options. We won't ever start until we have agreed on a goal, price and a reasonable timeframe for completion.
- What education and/or training do you have that relates to your work?
I'm a PHCC plumbing school graduate with a certificate.