I called London's Pool and Spa for repair of my spa. Pearl who handled my phone calls, and London who came out for the service calls were both very personable and professional. When I mentioned I might be looking for a new spa in the future and asked for London's advice, London was very honest and informative about what to look for and what to avoid instead of just trying to sell me an expensive spa. After evaluating my broken spa London told me it would need a new circuit board and London showed me where on the current board the damage was. London explained how this happened and how to avoid it happening again in the future. Overall the service was great, price reasonable, and I found a company that I can trust which is priceless. I will only call London's Pool and Spa for my future pool and spa needs.