This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
Zoom Drain came when our Home Warranty plumber couldn't couldn't fix our kitchen plumbing. Our pipes/dishwaasher and garbage disposal were all working leak free within a couple hours. Thank you so much!Nov 18, 2019Review from GoogleZoom Drain's reply
You are very welcome. And thank you for being a loyal customer with Zoom Drain.
Prompt, friendly service with excellent results. The leader took a couple minutes to explain the problem and was able to fix it promptly with high quality replacement parts.Jun 22, 2020Verified
Plumbing Drain Repair
They were great! Arrived timely and had my issue fixed in minutes. Would definitely use again.Jun 8, 2020VerifiedZoom Drain's reply
Amanda, Thank you so much for the five star review and Thank you for choosing Zoom Drain.
Plumbing Pipe Repair
Very pleased with the quality of work and friendly staff!May 23, 2020VerifiedZoom Drain's reply
Thank you for the 5 star review Robert!!!
Plumbing Drain Repair
Couldn’t of asked for a more positive experience. Russ was great! He gave us a thorough lesson on keeping our drains hassle free. Price was quite reasonable & again no stress & no mess! I’m going to spread the word re: your way above average services. Thanks again & have a wonderful day!! 👍😊May 27, 2020Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We give free estimates and we don't perform any work without your authorization.
- What is your typical process for working with a new customer?We will typically have a customer show us the area of concern, we will then check out the other drains in the vicinity to determine the appropriate solutions. We then show the pricing out of a menu price book before we start work.
- What education and/or training do you have that relates to your work?We are very specialized in drains and have our own in-house training center for drain cleaning. We have weekly training sessions and mandatory safety training.