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Hired 14 times
23 years in business
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Jan - Jun
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18 photos and 1 video
My cat's family was very well taken care of and very responsive to any issues relating to pet sitting as needed.May 5, 2018Verified
We have used Pookie Bros. Pet Sitting for over 20 yrs. with 4 dogs & 2 cats over that time. They've always gone above & beyond in some very difficult situations as our pets aged. They are extremely knowledgeable & caring. We trust them explicitly & wouldn't use anyone else! DeAnn & GeorgeMay 6, 2018
I have used Pookie for almost 20 years. They are wonderful, caring folks who truly care about your pets in all ways. They take the time to meet you and your pet first and understand your preferences. Depending on your level of care (total pet sit or midday visits) they spend time with your pets, and have given me great advice over the years on food and care for my three dogs and three cats. Very trustworthy and respectful of your home.May 8, 2018
We recently used Pookie Bros and we were very happy with the care our pets received. We will use them again for sure!May 17, 2018Verified
We hired Pookie Bros to look after our pets while we were on vacation for Christmas. I had the opportunity to work mostly with Scottie, and he was so great. He came by to meet our pets (2 cats, 1 dog) and get to know them before we went on our trip. He came twice a day while we were gone and took care of everything at one flat rate (dog walk, cat litter, feeding, even collecting the mail). He also (patiently) answered my many text messages inquiring about my furbabies while we were away, and even sent me some pictures. When we returned home, the animals were clearly well cared for and the house was in good shape as well. I would 100% recommend Pookie Bros to anyone - they have been at it for many years and you can tell they are really passionate about what they do. It's also a great value compared to other pet sitters in Orlando!!!Dec 31, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing structure is very simple: Out of town travel - $18 per visit Ongoing middays - $10 per visit Overnight stays - $65 per night We understand nobody likes financial surprises so there are never any hidden fees, taxes, extra charges, cancellation penalties or holiday increases.
- What is your typical process for working with a new customer?We always set up a "new client interview" before your first trip or beginning midday walks. This allows your pets to meet us (husband & wife only, no employees) so they can recognize who will be caring for them when you're not there. Once we've done the initial interview we consider you "on file" and will be available for anything you need going forward. Most clients have us keep a key so there's never any concern about accessing the house. This is very helpful if you have a last minute emergency trip (and we never charge extra for last minute booking).
- What education and/or training do you have that relates to your work?We acquired out first dog shortly after getting married in 1992. I brought home the first stray a little less than a year later and we dove headfirst into the world of rescue. Throughout the 90s Kathleen was the Miniature Pinscher rescue person in the Orlando area and we found new homes for over 200 dogs. Our family also grew during that timeframe. By the early 2000s we had 18 dogs of our own! All of this real-world experience with so many pups (and a good number of kitties too) provided an invaluable education in animal care.