Jose was always on time and did a good job painting. My issues: He broke one of my blinds, and didn't inform me. He broke a vase and didn't inform me. Instead, he wanted to hang the curtains up I guess in order to cover it up. He threw the broken vase away in a bag he had in his van. He didn't say anything until I confronted him the next day. Only then did he offer to replace the blind, but I declined. He never offered to replace the vase. Accidents happen, just be honest and inform the customer about what happened. It's better than trying to cover it up. They cleaned up most of the paint, but there are some spots that were left on the floor that I had to clean.