FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Since each client's technology situation and challenges are unique among our customers, we evaluate each case individually.
- What is your typical process for working with a new customer?
Let's get one thing out of the way. Technology is frustrating — we get it. I like to help by: 1. Understanding Your Needs. We conduct an interview to learn about your problems and unique requirements. 2. Understand Your Tech. We request information about your device. 3. Recommend Services. We provide a 90-day service warranty.
- What education and/or training do you have that relates to your work?
Twenty-eight years of experience in human relationships and problem-solving. I have been an entrepreneur all my life.