Arqbuilt Innovative Construction Inc.
About this pro
House with pet(s)
I used the Eddy Anton for the tile installation in my condo. It hasn't been a year since the work was done and I now have loose tile. I've tried contacting him and basically once he was paid, he washed his hands of any responsibility. Do yourself a favor and find someone else.Sep 2, 2015Eddy A.'s reply
Mr Bishop I understand that our personalities clashed and that no matter what I tried to do I was never able to satisfy you. Nevertheless, common decency dictates that you be honest of our critic of us and acknowledge that after attempting to satisfy you, at no avail , we agreed to refund you sufficient funds in order for you to hire another professional to address your concern. Our records show that not only did we refunded you the amount you requested but that also we gave you and additional $1000.00 customer satisfaction rebate. I will not argue via this method the what or the what ifs as I already tried when we were dealing with your concerns, what I will dispute is your statement that we "washed our hands". Without agreeing, with your unjust and non-contracted issues, demand we undertook to pay you in order to maintain our reputation. I can see now that our sacrifice was to no avail.
Mr.Anton has great knowledge & experience in this forld of construction /remodeling His crew is very professional n efficient Very trustworthy that your going to have the project delivered on time and at its most cost efficient way. Highly recommend himJan 9, 2015
- What should the customer know about your pricing (e.g., discounts, fees)?Every job requires unique estimating.It is complex but not complicated. The scope of work, the general condition, the accessibility to the job site, the materials to be used and the inspection requirements will affect the final price quoted
- What is your typical process for working with a new customer?After initial contact, an appointment is set up, in order to understand and examine the scope of work and the unique requirements of the job. Measurements are taken, if required, and with this information a detailed estimate is prepared. If we are honor with the contract, a pre-construction meeting is set up in order to discuss materials, method of installation, permit paper work (if required) and scheduling of the work
- What education and/or training do you have that relates to your work?Our company is fully licensed by the state. In order to have a State license we must pass a course of study and a examination by the state. The state further requires a series of CEU in order to renew the license. The state requires it but, more important, the industry is so complex that if you do not keep up with the technology and the improvements in products then you can not be competitive