JAG LawnCare, Inc.
About this pro
DO NOT GIVE THIS GUY ANY MONEY, jAVIER IS A THIEF, The owner Javier came over my house to do the sprinklers, all he did was adjust my sprinkler heads, I didnt even need the sprinkler heads adjusted. I had hired him to actually move the sprinklers to different locations, not adjust. He told me he would be back after the patio was done,. He came back that evening with a bill for 700 dollars. We had an argument about me paying him before the job was complete, after going back and forth he gave me a copy of his drivers licence and a letter saying he would be back. Well, I knew this would happen, for a few months his wife said he was out of the country, this went on for several months. I tried again to get him to come out with no luck. I know he is back in town because he drove by my house twice without stopping. I would recommend to all to find someone else, there a fly by night company. He has several bad reviews, any good reviews he wrote himself...Apr 8, 2018VerifiedJavier G.'s reply
Hi Steve, we are truly sorry and extend our sincere apologies. We work hard to deliver exceptional work and we did our absolute best to work with you. However, the irrigation work we did for you was over 2 years ago. Again, we're sorry that your pool company left you with having to repair your irrigation all over again. When a pool is installed it is quite often that you will be left with far more than just adjustments. If we could have done the adjustments, please believe, we would have but it all needs to be repaired again. We hope everything works out for you! Best regards! JAG :)
I'm so happy with the professional and beautiful job Javier and his team completed for my family. Our entire experience from beginning to end was handled to perfection. I had a few other quotes and JAG LawnCare was the most cost effective and went above and beyond on details and the job in general. Javier is a pro with irrigation, but is also very talented when it comes to plantings and general layout and design. If you decide to work with JAG you're getting the whole package and can't go wrong! We've also been fortunate enough to work with JAG LawnCare for monthly maintenance.Mar 10, 2017Verified
- What is your typical process for working with a new customer?I truly believe meeting my potential client in person is a great way of laying down a strong foundation for a great client relationship. Also, I like to schedule appointments to meet in person at the job site, so that my costumer can tell me exactly what they want done and I can give them a more accurate quote.
- Describe a recent project you are fond of. How long did it take?My client wanted a 50ft Pine tree removed ASAP before the potential catastrophic hurricane "Matthew". Regarding the height of the tree, she could not find another company to do it for her on such a short notice. JAG took her worries into consideration and got the job done the same day she called. It was done in a very quick and concise manner. Ending result was a worry-free and satisfied customer! Definitely, a job well done by the JAG crew.