JAG LawnCare, Inc.
About this pro
Debbie U.Jun 16, 2018Verified
I'm so happy with the professional and beautiful job Javier and his team completed for my family. Our entire experience from beginning to end was handled to perfection. I had a few other quotes and JAG LawnCare was the most cost effective and went above and beyond on details and the job in general. Javier is a pro with irrigation, but is also very talented when it comes to plantings and general layout and design. If you decide to work with JAG you're getting the whole package and can't go wrong! We've also been fortunate enough to work with JAG LawnCare for monthly maintenance.Mar 10, 2017Verified
Very happy with the job done by Javier. He was professional and the job was completed in a timely manner.Apr 5, 2018Verified
Very good communication with Javier and Esmerelda. The price was fair and they were attentive and helpful to my needs and questions. They did a very good job trimming the trees that came down due to the hurricane and I would recommend them to others. Great people to work with!Oct 31, 2017Verified
They did show up in a timely matter. The estimate was fair but required a deposit which I thought was odd. The work was just ok. Not sure they did everything discussed. They cut the wire to the cable when installing a sprinkler. They didn't ask where the rainbird should have been installed. Instead the just drilled into a metal fence and installed it. They left the non operation rainbird on the gutter. Just not professional. Think they were more a landscaping crew than a profession sprinkler installer and repairer.May 7, 2017VerifiedJavier G.'s reply
Hi Carolyn, I'm so sorry you were disappointed in our service. We truly appreciate your feedback, as it will make us work even harder on our service skills. We completely understand your frustration with the cable cord. At times it is inevitable for this not to happen when there is digging going around- we try our best to avoid this. Regarding the rain censor, we place them in the best area possible, so it works properly. At the completion of all work a walk through is done with the intentions of addressing any concerns or question. With over 15 years of experience in irrigation services our main goal is to deliver excellent customer service. Thank you! JAG
Photos and Videos
- What is your typical process for working with a new customer?I truly believe meeting my potential client in person is a great way of laying down a strong foundation for a great client relationship. Also, I like to schedule appointments to meet in person at the job site, so that my costumer can tell me exactly what they want done and I can give them a more accurate quote.
- Describe a recent project you are fond of. How long did it take?My client wanted a 50ft Pine tree removed ASAP before the potential catastrophic hurricane "Matthew". Regarding the height of the tree, she could not find another company to do it for her on such a short notice. JAG took her worries into consideration and got the job done the same day she called. It was done in a very quick and concise manner. Ending result was a worry-free and satisfied customer! Definitely, a job well done by the JAG crew.