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If you need junk removed a garage cleaned out or items moved, look no further, James at Junk Hauling Express is the guy for you! Prompt, courteous and professional! The work was immaculate and quick! The price for the service performed was exceptional!Sep 19, 2019Verified
Very nice young men. Uniformed and professional in every manner. Appreciated the quick response and service and their flexibility in getting the job done. Provided me with proof of insurance which made me feel comfortable. Would definitely use them again and will recommend them to others.Jun 16, 2019Verified
We hired JH Express permanently to take over trash pick up for our vacation rental homes. They are doing an amazing job for my company! Karen H. Vendor Manager - Vacation Rental Pro'sJul 25, 2019Verified
I had a family medical emergency and they got me in last minute and took care of my project on a Sunday. Showed up on time and I wasnt prepared but they got the job done quickly.Jul 1, 2019Verified
I had just had surgery and was unable to lift leaving my wife having dispose of stuff from a home we just purchased. We searched the internet and found five companies which were considered "respectable company" the top of the list was, “Junk Hauling Express”. We called and we were asked what we had and were quoted $165 for a full truck. When the crew showed up the crew immediately said that we were going to have to pay $550 for a full truck, even though we were quoted $165. The Junk Hauling Express arrived and already had rubbish in the truck and apparently, we had to pay for that too! Or they charged the other person and us also! Rip Off Artists!! Out of Distress my wife agreed just to get the rubbish removed because she knew she couldn't do it by herself and our complex said it had to go. All the way through the loading the truck (which my wife had to help because these 2 young boys would have quit) they kept up a constant barrage of complaining about doing the work and wanted to quit when the truck was quarter full. The 2 big workers wanted to come back two or three more times charging each time for the rest of our rubbish. Their version was to quit at a quarter of a truck load and come back for four more times getting loads charging $550 each time! They kept telling my little wife she will have to pay more, then pissing and complain about having to do the work. She was doing more than they were, but she wouldn’t let them stop because she pointed out that the truck wasn’t even half full and took pictures of their scam. Showing up at 1:30 they guys wanted the money so they told my wife at 2 pm they had to get going to get to the dump, even though they said it closes at 4pm, but this way they could charge 3 more times at $550. Thereby making it a profitable day! All in All - BAD CHOICE!! - When they changed the price we should have told them to leave and went with another company. Apparently they prey on people in distress and new to the area. WE DO NOT RECOMMEND THEM!!! Rip Off Artists and SISSYS about work!!! These Boys Need a job where they don't get their hands dirty!Sep 23, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Since our pricing is based on how much space your items take up on the truck, the easiest way to provide an accurate estimate is in person. Once our crew members survey the items you need removed, they will provide a free no-obligation estimate. We offer a $20 discount for booking online.
- What is your typical process for working with a new customer?Customers can book an appointment with us through this app. We will travel to your location at our scheduled time and survey the items you need to remove. After reviewing all the items you need removed, we will provide you a free, no-obligation estimate and then let you choose if you want to proceed. Once you give us the approval to proceed, we will them remove all the items and sweep up once we are finished.
- What education and/or training do you have that relates to your work?We are college graduates with Bachelor's Degrees in Business and have worked in the industry for years.