- 5 years in business
- 628 hires on Thumbtack
"First of all, the PhotoBooth Bros are about the nicest people you'll meet. They were willing to go out of their way to make the event a pleasant as possible. There are a few things that can be improved upon, so I hope my criticism is taken positively:
Prior to event communication - it seemed that I had to reach to them rather than they reaching out to me. Each time I called, they had to find my paperwork and then get on track. It did make me a little nervous, however, everything worked out without a hitch.
DJ music selection - we had some pre-selected music to play, but the rest of the selection really wasn't that great (as told by my guests).
Wedding song - The morning of the wedding, I emailed an updated wedding song. When the DJ arrived in the afternoon, I asked if he got it, and he said he did. When the song played, it was the old song. Luckily it was the same song, just a different version, so it didn't ruin anything, and I take half the blame for sending in a new song last minute.
For the PhotoBooth - The logo I sent in, based on the parameters I was told for the size, wasn't centered on the photos and didn't look that crisp when printed.
Again, these are just minor things that can be improved upon. Everything else about this company is top notch. I would have no reservation about hiring them again in the future or referring them to friends and family."