- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is upfront without any gimmicks. You will know the price down to the penny!
- What is your typical process for working with a new customer?
We come to your home with our Mobile Showroom which contains over 3,000 samples. We work through what YOU want and what you NEED for YOUR lifestyle. We then pick the option that you love and deserve. It's a simple and straightforward process which puts the customer first, the Floor Coverings International way.
- What education and/or training do you have that relates to your work?
This year over 200 hours of training alone on products.