Gerald Eberly

Orlando, FL

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About this pro

How does your service stand out?

With the Technical training and long time experience my planning and troubleshooting is very efficient.

What do you enjoy about the work you do?

I like to see computers serving people at their very best. There is so many things we can do with a good running computer whether its teaching, publishing, or getting medical information, they can make our lives so much easier.

Location

Orlando, FL 32811

Years in business

17

Number of employees

1

Reviews

5 Reviews
  • Pauline V. Nov 24, 2015
    i. and some of my friends have been doing business for . an all around many years and have always been ever so happy with all of the many things that he has fixed for us. Very reliable, very good personality, very patient and an all around valuable person.
  • Paul T. Nov 22, 2015
    Jerry has worked on two of my computers. I am well satisfied with the work and the price. I have recommended him to two other people who have used his services and are well pleased. I will use him again if needed.
  • Rick G. Jul 6, 2015
    Gerald came to my office at various times whenever I had computer challenges. He fixed them EVERY TIME. He was always prompt and thorough, and he suggested all kinds of new ideas and improvements that always turned out to prove helpful, even valuable. He even helped me out with personal challenges occasionally, being the friendly person he is. The only improvement Jerry could make might be to speak with a little more enthusiasm and a little less in a monotone whenever he talks (I'm obviously straining to think of something, but this unimportant improvement is all I can think of).
  • Brian H. Jul 3, 2015
    I hired Gerald for routine maintenance of my old desktop and newer laptop computer. He is very savvy with Windows 7 and Windows XP...also adding a hard-drive to the old desktop; which works great! Regular preventive maintenance has kept viruses out of my computer.
  • Dave R. Jun 29, 2015
    I have known Jerry for about 30 years. He is a computer technician, and has repaired, replaced, or serviced my computers much of that time. He is very honest, and does good work. He is sometimes very busy.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
I do keep a low overhead. So, based on competitive standards depending on the technical knowledge and research needed I can usually arrive at a reasonably low price.
What is your typical process for working with a new customer?
I write up a standard invoice involving the symptoms of how is the computer behaving with an evaluation of what needs to be done. For web sites, I have a questionnaire to cover most aspects to make it time efficient and complete for the data needed as well as the method involved.
What education and/or training do you have that relates to your work?
I have an engineering degree in Computer Integrated Manufacturing as well as A+ Certification in Computer Repair. I have Training along with my experience with HP Printer Repair.
How did you get started doing this type of work?
I started in High School playing around with computers and then going to computer clubs.
What types of customers have you worked with?
All types; I have many years experience.
What advice would you give a customer looking to hire a provider in your area of work?
If your looking for a quick fix get a Johnny Come Lately. If you have a deep complicated problem get a patient experienced Technician.