It’s free with no obligation to hire
Hired 134 times
4 years in business
(Eastern Time Zone)
8:00 a.m. to 9:00 p.m.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
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Molding or baseboards,
Anna did a fantastic job cleaning our home. She was professional, helpful in offering tips and advice and she was quick to respond when I made initial contact to schedule a cleaning. We are definitely planning on using her again!Apr 15, 2019VerifiedSignature Touch Cleaning Service, LLC.'s reply
Thank you so much for your review of our service. We look forward to helping you in the future as well.
She is good for a weekly cleaning but not for move in or move out cleaning. She showed up on time by herself although I told her by email that it is a move in cleaning and she thought it will take her only 3 to 4 hours, it took more than that and not done to our satisfaction.Jan 19, 2019VerifiedSignature Touch Cleaning Service, LLC.'s reply
Hi Rula, I’m sorry that you were not fully happy with service. In the initial quote I fully break down what my service includes so that the client is fully aware. I elaborated all of the details of the cleaning, did an initial walk through with you as well as a final walk through with you when I finished the cleaning. We do this with our service to ensure the client is satisfied which both you and your husband were satisfied with the cleaning that took place (close to two weeks prior to this review). I also mentioned that the cleaning would take a minimum of 4 hours to give you a time frame as to when I’d be finished. It’s very new to me to be reading that you were unsatisfied because I did a walk through at the end of the cleaning to ensure satisfaction. Enjoy your new home and best wishes !
Very professional and did an AMAZING job on our home, we have decided to use this company going forward on a regular basis.Nov 28, 2018Verified
Incredibly helpful, kind and hardworking! I am in real estate and have met many cleaning companies and Signature Touch will be my “go-to” Company to use personally and recommend to clients!!Jan 23, 2018VerifiedSignature Touch Cleaning Service, LLC.'s reply
Thank you Vicki for your review !
Anna did a wonderful job! She has come to our home before and will definitely ask her back in the future.Apr 17, 2018VerifiedSignature Touch Cleaning Service, LLC.'s reply
Thank you Stephanie for your review. We look forward to servicing you and your family in the future as well!
- What should the customer know about your pricing (e.g., discounts, fees)?House cleaning quotes are based on the size( square footage), # of bedrooms, # of bathrooms, type of cleaning preferred and if you'd like any extras. Commercial job quotes differ from house cleaning quotes, and it is recommended to give us a call to discuss things further in detail. This ensures we are giving you the best and most reasonable price as well as leaves room for necessary communication.
- What is your typical process for working with a new customer?My process for working with new clients is to go over in detail of exactly what I perform in my cleanings. I elaborate and fully explain the process of the way that I clean. To give the client my perspective, give them a chance to address any questions, point out important areas in their home, go over methods of payment and confirm appointment.
- What education and/or training do you have that relates to your work?I have prior cleaning experience with Maid to Order, Molly Maid, College Girl Cleaning service, Independent Homecare, and being a maid in my youth. I've accumulated 8 years of professional experience, 2 years of independent experience, and a love for what I do !