FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are very fair considering the quality we provide. We will give you a quote based on the size and complexity of your project. Please fill in this form and we will contact you shortly afterward with a quote.
- What is your typical process for working with a new customer?
Each website we build will be created to fit your business like a glove. We want to promote your brand and get your customers to remember your brand instead of your competitor’s. Our Process We schedule a call to discuss your project in detail We create an estimate based on the details obtained during our call If the estimate is agreed to, we will create an agreement to be signed by all parties involved, this can be signed electronically and there is no need to meet in person. However, we can meet you in person if you are within a 50 mile radius of Lake Mary, Florida. If your project is over $50,000 we will meet with you nationwide after the contract has been signed, or before if you cover our travel and time expenses. No matter how large your budget is we only require $199 down to create a sample design. This sample design comes with a money back guarantee. If we can’t create a design you love, even after several revisions, then we will give you your $199 deposit back. However, any designs we create cannot be used on your project. After the design has been accepted we will require a 2nd deposit to begin development on your website. The size of this deposit will depend on the size of your project, but is usually 50% of the estimated project. We then begin the development of each page of your website and get your feedback and approval along the way. After the website is 100% finished we will get your approval and final payment. We will then either host your website and connect your domain name, or we can transfer the site to a hosting provider of your choice at no extra charge. We setup your site, make sure everything is working correctly and offer maintenance, SEO or any other services you might require. We recommend having a monthly budget to advertise your website, even if you do not spend your budget with us you certainly need one to success in today's competitive online environment.
- What education and/or training do you have that relates to your work?
Seller's Bay, LLC is a full service website design and online marketing company. We are Google AdWords certified partners, which required at least 1 year of proven, successful AdWords management. The owner of Seller's Bay (Robert Long) has over 20 years of online marketing experience and a BA in graphic design. We are also Shopify Partners. Seller's Bay has worked with various software to complete numerous websites worldwide. We are experts with WordPress, Joomla! Shopify, Magento, OpenCart and more.