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Kevin showed a sense of urgency in helping me with my laptop problem. He quickly resolved the issue and then helped clean up some files. He found some adware and installed a free program to take care of it and showed me how to use it in the future. I would highly recommend his services.
Danny did an outstanding job repairing my laptop. He did the job quickly and make helpful suggestions. I recommend him for any computer issues you may have.
My computer was running slowly and I didn't realize how many third party updates I was missing. He identified the problem quickly and took the time to educate me on the importance of securing my computer and my mobile device. My computer is running better than new now plus I have protection for my android phone which I never even thought I needed.
After all these years I got tricked into downloading a Malware. They tricked me by showing me a picture of my wireless mouse I was using and made the big mistake by clicking on it. The next day my computer wouldn't even boot up. After a lot of phone calls in my home town checking prices I came to realize how expensive it was and how much time it was going to take. I found Thumbtack online and reached out to them. The very first Tech that answered me back with a quote of $49.99 to fix my computer was Andrew Lassise. After having a conversation with Andrew I decided to give him a chance. The best decision I ever made. After quite a few attempts to fix it over the phone and realizing it was a really bad malware Andrew wouldn't give up. He decided he could fix it by installing Malwarebytes Anti-Malware. It would have taken days for him to mail me a cd so I went to the local Library got on a computer there and called Andrew. He helped me through the process of burning the cd we needed. We timed out of our sessions with 9 seconds left. What a race that was. lol Due to scheduling we were not able to talk again until 10:30 that night. Andrew called me. I popped in the CD and he took over my computer to fix it. I was so tired that I literally fell asleep while he was fixing my computer. Just a little embarrassing. lol When I woke up the next morning my computer was completely fixed and up and running. You couldn't get any service better than that. $49.99 he added extras with no charge. Their really is truly honest people out there and Andrew is one of them. He was professional, easy going and just a nice guy to talk to. He kept his word and that means a lot. I will recommend Andrew and Thumbtack to everyone I know that needs this kind of service. Extremely happy customer here!!!!
Had my computer upgraded to be faster and have more memory did a great job in a timely fashion keep up the good work
My work laptop completely crashes. It wouldn't turn on at all. I contacted Jermaine @ 1st Priority Tech Solutions and I expressed to him how urgent it was for me to have my business laptop up & running as this is what I use to conduct business on a daily basis. He first stated that if I needed a machine to be up and running immediately that I purchase a laptop for the time being while he repairs my current malfunctioning laptop. He advised me which tablet to obtain (a powerful one at that) which I can take with me anywhere that I go. He then explained the specs of the laptop and how it would be of great use to me. So I'm up & running temporarily but I still needed the data from my work laptop. He delivered some terrifying news & informed me that the hard drive crashed and that he's doing all that he can to recover as much information that he can to install into a new hard drive. He picked up a new hard drive, sent me photos of the compromised hard drive, photos of the hard drive recovery process and when he was completed with the laptop, he added memory to it and made it lightening fast. Superior, precise and excellent service. Jermaine kept me up to date with his progress and my laptop of 4 years is running like a dream. I strongly recommend his service if you want honesty, integrity and precision-based work for all of your information technology needs. Lowell Gelin On Call Mechanics, Inc. Automotive Diagnostician
Andy is simply awesome! Highly efficient, knowledgeable and honest. If he does not have a ready answer, he would go out of his way to research and deliver. I would highly recommend his services to anyone in need of computer/laptop, network, or devices/peripherals repair. Kate Smith
Quickly was able to fix my laptop screen.
Oscar has repaired my laptop multiple times. Cleanings, changing out internal components, and upgrading my operating system. Every time things were perfect. Thank you very much! Excellent service.
I needed help with my laptop contacted Mike. He walked me through it step-by-step very professional very friendly I would deathly recommend Mike's
My laptop was running very slow and HDWPRO was able to install new parts and it is running beautifully now. Gave me a few more years with an older computer. HDWPRO is efficient and reliable.
Fantastic service, exactly what I was looking for - very quick, great value. I will use RGJ again and highly recommend. The laptop repair was better than new - perfect condition and really pleased
Very professional service. Fixed my issues with seemingly little effort and left me with some great suggestions on how to keep my laptop cleaner, longer. Also, he was punctual, which was very much appreciated. Very personable and easy to talk to, which I find rare in computer tech people.
I had several issues with my network configuration, active directory and DNS resolution. I Called Deepdiive Solutions and within no time he diagnosed and fixed the problem. While he was there he fixed my colleagues network adapter on her laptop, after she spent tons of money taking it to Geek Squad. Awesome Company!
My overall experience was outstanding. I had purchased a new lap top computer that had Windows 8.1. I found this operating system very hard to use. My previous computer used Windows XP and it was very easy to use. Chad reconfigured my new laptop to simulate the easy to use Windows XP. Now I can enjoy my new lap top computer. I found Chad to be a very knowledgeable, competent, and efficient IT Professional. I highly recommend Chad. Chad also transferred all of my data from my old computer to my new lap top computer. What I thought was lost, was saved by Chad. Thanks Chad for your help.
Jordan is pleasant and trustworthy, his rates are reasonable, and he is well-versed in computer knowledge. He is also patient and tenacious: my laptop picked up a particularly nasty virus while we were in Europe, and it required a considerable amount of effort and work to repair. And he did it all remotely--his company works out of Florida, and I am in California! My highest recommendation.
I haven't had any repairs, but I explained my issue with my laptop regarding the dedicated graphics card on my laptop, and he provided me with some solutions I could try on my end. He seemed quite knowledgeable and if I decide to go forward with more serious repairs, I will feel comfortable asking him.
Erick did an axcellent job repairing and removing viruses on my Laptop. He's reliable, honest, and has affordable price. I highly recommend him.
He was very professional, timely, and most importantly was able to save all my data from my laptop when others said that not it could, his final price was afforable, I definitely recommend him and I will call again
Brandon was professional yet friendly. He displayed confidence and competency. Did a great job. Fixed my laptop problem quickly while explaining what, how, why.. I liked the fact he came to my home and I was comfortable having him in my home. Highly recommend his services.
Linda is an outstanding computer tech who goes above and beyond without even asking her to. She contacted me immediately and made an appointment to fix my 2 laptops as soon as I was available. I definitely recommend her above all other computer repair techs.
Mike and Mike are wonderful, honest, trustworthy, and fair - and they REALLY know their stuff. I've had unhappy experiences with self touted computer gurus but these guys helped me through a laptop crash, saved all of my important data, and helped me to choose and set up a new laptop. Love having someone local I can go to and be comfortable referring my friends too.
Wish Ray had tested motherboard first since it would have saved him time but I told him I thought it was the power port and it was not. I was wrong. He could not fix my computer and suggested replacing it. I tried to swap out the hard drive to transfer my data into new laptop per his advice but the new computer could not recognize the old drive without an operating system on it. Wish I had a fix for this problem. I really need my old data for the new laptop. Ray was very nice, reasonable and patient.
New To Thumbtack
I am an A+ hardware- and software-trained technician. I provide the following services: * Anti Virus, spyware and malware removal * Desktop and laptop support * Repair, installation and upgrade * System tune up and optimization * Free diagnostics/troubleshooting I am an air force veteran who is professional and always courteous. My goal is to help make your computing trouble-free and efficient. My clients have consisted of JP Morgan Chase, Blue Cross/Blue shield, Dell Computers, and Hewlett Packard to name a few. With reasonable rates ,I am not satisfied unless you're satisfied !