|Monday||8:00 a.m. to 8:00 p.m.|
|Tuesday||8:00 a.m. to 8:00 p.m.|
|Wednesday||8:00 a.m. to 8:00 p.m.|
|Thursday||8:00 a.m. to 8:00 p.m.|
|Friday||8:00 a.m. to 8:00 p.m.|
|Saturday||8:00 a.m. to 8:00 p.m.|
Alpha Lock & Key
About this pro
Spoke with Daniel on Tuesday and set up an 8:30am apt for Thursday. We spoke on the phone then I followed up with a text to confirm Thursday. He confirmed. Thursday comes and I’m waiting (here as I type - it’s 9:10am) and he hasn’t responded to any of the texts. Update: his lack of communication was due to the school shooting in Parkland. We couldn’t agree on another time but according to other reviews he’s probably good.Feb 17, 2018Verified
The Locksmith was kind and Curtis, also very smart about the job'Aug 30, 2017Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?The prices vary job to job but the craftsmanship stays the same.Each job has its own demands and constraints.
- What is your typical process for working with a new customer?We first introduce ourselves with a quick bio of us , then get to know the customer briefly. We then LISTEN and formulate a plan to address their issue the most cost effective way possible. We relentlessly chase perfect customer satisfaction. Customer service is our number one priority.
- What education and/or training do you have that relates to your work?Yes I am a member of ALOA, IAL, SAVTA AND AIL the major licensing and education organizations in the USA. I am also a member of SOPL ( society of professional locksmiths)