Sunset Moving & Storage Group

Fort Lauderdale, FL

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About this pro

Sunset Moving and Storage Group is a company that cares for the good service that we give to our clients and we offer a range of variety of services to satisfy our customers.

80% of our customers is based on referrals. Our staff is 100% professional and experienced.

We are a licensed and insured company. Let us do the hard work and you sit back and relax. Give us the opportunity to serve you like a king.

We specialize in:

Local Move
Long Distance Move
Commercial Move
Piano Specialist
Packing and Unpacking
Crating Uncrating
International Move
International Packing Jobs
Elite Moving



Us Dot # 2447436

License # mv654

Flo Mover Reg # IM 2253

Location

Fort Lauderdale, FL 33334

Years in business

12

Number of employees

18

Times hired on Thumbtack

510

Reviews

214 Reviews
  • Michael B. Sep 16, 2017
    Local Moving (under 50 miles)
    Verified Review
    Very timely and courteous. The movers were in contact with me through every step. They even managed to fit my schedule for moving into their schedule with very short notice thanks to another moving company dropping off the face of the earth at the last second. Good service, fast and professional. Highly highly recommend this mover.
  • Melinda A. Sep 1, 2017
    Piano Moving
    Verified Review
    They were so friendly and professional. Took their time to protect my piano during its relocation. We were so impressed that we tried to give them a tip afterwards but they did not accept our offer and instead explained the price had already been decided upon and paid. Wow! I will definitely hire these guys again in the future.
  • Jose R. Aug 8, 2017
    Piano Moving
    Verified Review
    Excellent Customer Orientation and Care. The Work Team was Knowledgeable, Professional, and Courteous. Highly recommended.
  • Jean B. Jul 8, 2017
    Piano Moving
    Verified Review
  • Thumbtack Customer Jun 30, 2017
    They did a good enough job for us. They guys were nice and worked hard in the South Florida heat.
  • Peter E. May 30, 2017
    Piano Moving
    Verified Review
    they moved my piano and put it back together properly, unlike the previous movers who put the legs on wrong
  • Ben R. May 13, 2017
    Piano Moving
    Verified Review
    the best piano mover I have ever used these guys are great! very professional and clean and they showed up on time.
  • Misty H. Apr 3, 2017
    Local Moving (under 50 miles)
    Verified Review
    Wow factor for sure
    Great experience. Dave, Rambo and Keith were outstanding. Very thorough and professional. 3 and a half hours to complete the job. Amazing. Definitely​ will use them again
  • Lara M. Mar 29, 2017
    Local Moving (under 50 miles)
    Verified Review
    Make sure to clarify all details before you sign
    They did the job, but it took a bit of negotiation to get 3 movers as planned and not two even if I had not chosen the cheapest provider, but the one who offered 3 people. Other than that, all ok.
  • Michael M. Mar 23, 2017
    Local Moving (under 50 miles)
    Verified Review
    The BEST Movers in Miami!
    The Sunset Moving & Storage team did a great job of packing and moving our things with no problems and excellent customer service. We highly reccommend this firm, they are professional, polite and efficient too!
  • Loretta T. Mar 22, 2017
    Local Moving (under 50 miles)
    Verified Review
    Not Exactly What I Expected
    The office personnel were polite and professional, even providing insurance to the condo association. However, I was given an estimate of $415 and it ended up being $900 plus tip, more than fifty percent over. I had told them exactly what I had, including disassembling and assembling of furniture, so I take it as an underestimation to get the job. The movers arrived an hour late and after three hours realized they weren't going to be able to finish by the 5 pm deadline, so they called in another man, at an extra cost. My two sons were on hand to help unload. Otherwise, I would have had to go back and unload at the old place and try again another day. On the other hand, the workers were polite and pleasant, and they handled inadequate parking at the new condo with grace. The next time, I will insist on a written estimate after visual inspection of goods to be moved, or better yet, a flat rate.
  • Suzanne M. Mar 13, 2017
    Piano Moving
    Verified Review
    Rate quote
    Job is not yet completed but service and responsiveness to get a quote has been great so far
  • Natalya M. Mar 2, 2017
    Local Moving (under 50 miles)
    Verified Review
    Sunset moving
    Very professional crew
  • Leo V. Feb 27, 2017
    Local Moving (under 50 miles)
    Verified Review
    Good and Efficient
    Sunset Moving & Storage moved my home, they did a great job. The entire process from setting up the move to paying after the move was very smooth.
  • William M. Feb 15, 2017
    Piano Moving
    Verified Review
    Sunset outstanding experience!
    Sunset moving was very professional and highly skilled at moving our piano. I highly recommend sunset for moving a piano or any moving activity you may need. 5 star rating!
  • Donna F. Feb 8, 2017
    Piano Moving
    Verified Review
    Sunset Moving & Storage
    The 2 moving men were phenomenal! Never met such gentleman that explain everything perfectly and completed their work without any problems at all. Would definitely hire them again.
  • Staci A. Jan 2, 2017
    Piano Moving
    Verified Review
    Stellar Service
    Excellent piano movers. Very professional, knowledgable and most important - punctual!
  • Akhil K. Dec 13, 2016
    Local Moving (under 50 miles)
    Verified Review
    5 Stars
    Just Perfect!
  • Eric R. Dec 3, 2016
    Local Moving (under 50 miles)
    Verified Review
    Excellent work
    Luis and his group showed up on time and ready to work I had a king bedroom set on third floor of town house and they managed to get it down and the rest of my stuff with extreme care to ensure a smooth transition to new place .I would use again
  • Cary C. Dec 2, 2016
    Piano Moving
    Verified Review
    All went smoothly
    I was out of town and looking for a moving company to pick up and deliver some furniture. I posted this need on thumbtack and someone immediately reached out with a quote that was reasonable. I arranged everything remotely and all went very smoothly!
  • Vickie G. Oct 5, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great job!
    These guys were great!
  • Russell E. Sep 28, 2016
    Local Moving (under 50 miles)
    Verified Review
    HIDDEN FEES Choose any other Company!!
    HIDDEN FEES AND CASH DEMANDED!!! Please protect yourself and do not use this company. They do not disclose their MANY extra fees until your property is in their position. They advertise an hourly fee for 3 movers and a Truck. They added travel fees and fuel fees for less than 10 miles, only 2 Movers, and a minimum of 4 hours that was not previously disclosed, even though prior to their arrival I had spent a lot of time explaining that I only had 5 items to moved and that it would only require an hour or so. I would have been happy to tip them very well and to pay for 2 hours. I never would have accepted that minimum knowing the details of my move. My time is precious and I am very disappointed that I was lied to, forced to pay cash, and now I have to spend time reporting their bad business to the Better Business Bureau, to Thumbtack, and to the IRS. Why the IRS? This company only accepts cash.
    Sunset moving A. Sep 28, 2016

    As a company we do apologize for the way you feel. When you call us to schedule the move we explain all the charges and fees base on the amount of item you gave us over the phone . We offered you a FLAT RATE PRICE you agreed and pay us $50 deposit on a CREDIT CARD After the phone call we send client an email with all the information regarding her move and showing the $50 dollars already deducted on client CREDIT CARD, on that email was explained all the method of payment : Money Order, Cashier check, Credit Card and Cash.( NO Personal Checks). Unfortunately client did not read quote that was send to her on Email.Upon arrival customer was very rude nasty to our workers treating them not pay and calling the police ,workers didn't have nothing to do with her issues. As a Company we try to make every Customer Satisfied. Sincerely Sunset Moving & Storage.

  • Larry C. Sep 21, 2016
    Local Moving (under 50 miles)
    Verified Review
    Review your documents carefully.
    Quoted a lump sum price. Sent an agreement that did not reflect a fixed price. I marked same up, sent it back. The next discussion was why did you mark same up, when I explained they hung up on me. Consequently I went to the next bidder and all went super. No games! Must watch what you agree to, if not you could pay a much higher number.
    Sunset moving A. Sep 22, 2016

    I do apologize for how you felt with the service that we provided. It is very important to us that our customers are satisfied with our services. As a Company we did everything to accommodate you're needs.You arranged a physical estimate we send a representative to you're office on Monday September 6th you were never there we call you several times that date with no answer, when you decide to call us back {2 days later }you provided some information about the job and we gave a a Flat Rate base on that information,We explain to you that a flat rate is guaranteed .From the beginning we had a hard time getting in touch with customer over the phone.The Flat Rate was send to customer by emails with no respond or luck. As a serious Company we expect the same treatment. Unfortunately in this case the Customer was not serious. Sincerely Sunset Moving & Storage.

  • Michael Z. Sep 10, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great work
    Excellent and professional service.
  • David W. Sep 10, 2016
    Long Distance Moving
    Verified Review
    Can't go wrong!
    Moving companies are notorious for ripping people off. I have moved several times and this is the first time I used Sunset Moving. They were excellent. They showed up at the promised time. The team of three worked efficiently to disassemble my bedroom set and took care when moving my most valuable belongings. The team was very courteous and professional. They finished the job in a reasonable time at a fair price. I recommend Sunset Moving and will hire them again if needed.
  • Peter R. Sep 9, 2016
    Local Moving (under 50 miles)
    Verified Review
    Go with Sunset! !!
    Hi. The move was handled very professionally. Having been in the business myself for 45 years Sunset will be the company I will send all future moving jobs in that area to. Hope they have a great deal of more satisfied customers.
  • Alexandra A. Sep 5, 2016
    Local Moving (under 50 miles)
    Verified Review
    Thank you !!! ☺️
  • Josiah S. Sep 5, 2016
    Piano Moving
    Verified Review
    Yay!!
    Perfect
  • Rob F. Aug 19, 2016
    Local Moving (under 50 miles)
    Verified Review
    Very professional. Quick and efficient. All my things are in good shape with no damage. Well done.
  • Paul S. Aug 16, 2016
    Local Moving (under 50 miles)
    Verified Review
    Professional and efficient. Would def hire again
  • Karen W. Aug 13, 2016
    Local Moving (under 50 miles)
    Verified Review
    They were to sent three packers but they sent two and it took hourssssssssssssss to get it done. One furniture leg was broken off, but since I did not take out the extra insurance I was not offered, I now have a $500 dollar repair bill. Many other wood pieces were marred but can touch up. The guys were overworked on this job. From Delray to Ft. Myers was a 14 hour ordeal because they did not provide the appropriate manpower. The men deserve accolades, the company, no.
  • Amy L. Aug 13, 2016
    Piano Moving
    Verified Review
    Job went very well, the movers were eager to help figure out the best way to move the piano - and handled with care and were also friendly. Much appreciated - we will use you again!
  • Lisa S. Aug 11, 2016
    Local Moving (under 50 miles)
    Verified Review
    Excellent service. Very polite from start to finish.reliable and efficient. Highly recommend
  • David P. Aug 3, 2016
    Local Moving (under 50 miles)
    Verified Review
    The 3 man crew showed up on time and worked into the night to set everything up at our new residence. Definitely would recommend Sunset.
  • Gary C. Aug 3, 2016
    Local Moving (under 50 miles)
    Verified Review
    They moved my baby grand piano carefully, professionally and did a great job. I would recommend them and use them again if the occasion arises. Thanks guys!
  • Jessi L. Jul 19, 2016
    Piano Moving
    Verified Review
    They moved our piano very nicely. The only thing was they were a little late (30 min after the one hour window). Otherwise job well done!
  • Jorge G. Jul 17, 2016
    Local Moving (under 50 miles)
    Verified Review
    Awesome conpany. Very helpful, clean and efficient.
  • Khadeeja A. Jul 8, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Robin D. Jun 23, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great move, price was right, arrived on time :-), professional crew! Will certainly Sunset Moving again!
  • Marco V. Jun 22, 2016
    Piano Moving
    Verified Review
    Appreciated the promptness and professional works
  • Steven G. Jun 19, 2016
    Reviews that I saw in many websites are really impressive and that is why I called sunset moving and storage group for a quote for my recent move. I talked with the sales guy. He was very responsive, keen to know about the nature of my move, gave me confidence, did not ask for a huge amount as advance payment, ensured that nothing is hidden and scheduled my move according to my preferences. The foreman with his men did an excellent job. They arrived 15 minutes early at the move day, I was yet to finish the packing and they helped me packing the remaining stuffs, padded up the furniture nicely, double checked everything and loaded with ease. They made the delivery within the schedule and the same crew did the unloading. One box was damaged but that was my fault, I should have packed more carefully, price was very close to the estimate too. Overall, they have served all my needs and showed great skills and commitment. Definitely recommended.
  • Helen E. Jun 19, 2016
    Local Moving (under 50 miles)
    Verified Review
    They were very nice and professional. I would hire them again.
  • Carlos C. Jun 17, 2016
    I had gradually built up quite a collection of furniture. Most of them are not old and rusty but I am somehow very attached to them. When I contacted sunset moving and storage group, I told them specifically how much items I had and they assured me it would not be a problem. They managed to somehow take every piece out of my house, into their vans and deliver all of them in intact condition. I was very impressed by their capabilities. I am so glad that I had hired them!
  • Elio M. Jun 16, 2016
    Local Moving (under 50 miles)
    Verified Review
    We had already moved all of the boxes, all of the clothes, all of the fragile items and only left the large furniture items for the movers. Unfortunately, none of these three men really knew how to disassemble and reassemble my wooden canopy bed. They did not have any wrenches and had to use pliers to unscrew the nuts and bolts which had limited access because the bed does not have any nuts, bolts or screws showing on the outside. They really just needed a small wrench. They were very careless disassembling the bed and scratched it up in several places. Then, I had to help them to reassemble it because they did not know how. They put the headboard part together without the top piece and had to take it all apart again to put it on, taking twice as long. They obviously did NOT KNOW HOW TO DISASSEMBLE AND REASSEMBLE FURNITURE! At times, I felt I was watching a three stooges movie!!! If I had known this, I never would have hired them. They gave the impression of working fast and not goofing off, but in reality, me and my son could have done this job in HALF THE TIME!!! The oddest thing was how they wrapped up some of the furniture like it was going to outer space (which took up lots and lots of time) but then they left some stuff completely unwrapped and unprotected. One guy wrapped blankets and taped and cling wrapped the hell out of ONE SIDE of the bedroom dresser and barely covered the other side, which wound up with a dented corner! I gave them ice cold water to drink and bought them pizzas (and paid $95 an hour for the half hour they took to eat) and I did not get mad or lose my temper but helped them get things done. My advice is to get some friends or relatives to help you move because even Thumbtack movers are COMPLETELY NOT WORTH THE MONEY. If you must hire a moving company, find one that is recommended by someone you know and trust who has used them. Thumbtack has been great at helping me find service providers before, but I was completely disappointed with this moving company and wound up spending at least four times as much as if I had hired two day laborers and rented a truck myself.
  • Aaron P. Jun 14, 2016
    Each time I have to relocate, I hire the same company to help me- Sunset moving and storage group. They are just so good at this job. They always gave me the most reasonable quotes. The best thing about them is that they stick to the quotes and never add on any extra costs. It is such a relief for people like me who spend so much just to relocate from one state to another. I have no complaints with the movers since they are always so efficient. I always move with ease with these guys and they take such great care of my belongings. I have a lot of fondness for this company.
  • Karine D. Jun 14, 2016
    Local Moving (under 50 miles)
    Verified Review
    Everything from start to finish. They were punctual, careful, very professional. Will recommend their services to anyone moving.
  • Vanessa C. Jun 13, 2016
    Local Moving (under 50 miles)
    Verified Review
    I don't like to leave a fully negative review out of anger or spite. So I will try to stick to the facts. I hired Sunset Moving group to come move my belongings on Tuesday May 24th. On Tuesday morning, I received a call at 8 am 30 minutes before their scheduled arrival time advising that their driver had gotten into an accident with the truck and they could not come move me that day. As frustrated and disappointed as I was, I agreed to have them come the next day, however I expressly stated that they needed to be there by 8 am on the dot and not within the usual window slot that they give. I stated that I had lost a whole moving day because of their delay so I NEEDED them there at 8 am and not "between 8 and 10"... The young lady who had been helping me and who was very nice and professional the whole time promised she would speak to the manager to make sure they were there on time. The following morning at 830 am when no one was at my house, I started calling every number I had listed for them but no one was picking up. Finally at 845 am a driver called me advising they were on their way. I began expressing my frustration at once again being let down and not being given the service I was promised. Before I could finish my sentence, the driver rudely and loudly (might I add) interrupted me and stated that he showed up to get the truck and the moving equipment, it was not his fault that the other workers were late for work and it had nothing to do with him and basically advised that if I wasn't happy or satisfied it was too bad and I needed to speak with a manager since it was not his problem. I was shocked! I kindly said thank you and hung up the phone. I proceeded to call the main office where I spoke to a manager (who I think was named Edgar). I explained what had happened. He was very apologetic and sympathetic. He offered to give me a rebate, discount etc and tried everything he could to fix the situation. I appreciated this but the idea that the driver who had so rudely spoken to me was going to be the one in my home, moving my personal belongings all day, did not sit well with me and I simply chose to go with another company. I think the young lady and manager who I spoke with were great and on top of things, but ultimately they need better workers, and since the workers are who the client will be dealing with all day, it's important that you get the right people to represent your brand and to keep your reputation intact.
  • Richard R. Jun 12, 2016
    Sunset moving and storage group conducted our move last month and it went very smoothly. The credit really goes to the movers. The company has a customer service that didn’t seem very effective to me. But the quote was quite good though. The movers were another story all together. They displayed amazing skills while packing my valuables. The movers were respectful, friendly and full of enthusiasm. They delivered all my stuff in great condition and I didn’t have anything else to ask for.
  • Eric A. Jun 5, 2016
    Most moving companies are ridiculously overpriced. I didn’t want to spend a fortune on moving. After much research and numerous phone calls I hired Sunset moving and storage group. Their estimate seemed the most rational to me. The movers arrived half an hour early on the moving day and got to work immediately. The heavy furniture was a big issue but they carried everything with such ease and efficiency. Their efficiency must have saved me tons of money. The delivery was made on time. They stuck to their original quote which is why I’m writing this review.
  • Candace W. Jun 4, 2016
    Long Distance Moving
    Verified Review
    The team was great about packing and protecting my furniture. They were fast and efficient and very respectful of me and my belongings.
  • Jack A. Jun 1, 2016
    My job contract was for 2 years. 2 years ago, I hired sunset moving and storage group and they performed really well transporting my valuables. Before I knew it, 2 years just went by and it was time to move back. I hired the same company again to do the job. I am surprised at their standards which remain unchanged even 2 years later. I suppose being in a competitive market really pushes these guys to always keep their standards high. I suggest everyone to hire these guys.
  • Deborah M. May 30, 2016
    Local Moving (under 50 miles)
    Verified Review
    They were amazing I was very skeptical with trust issues. They made me feel secure beyond belief Edger,Maria and the moving team turn my nightmare into a sweet dream . Thanks ,Again job well done!!!!!
  • Brad A. May 28, 2016
    Local Moving (under 50 miles)
    Verified Review
    They did a great job. Very professional and fast.
  • Johnny W. May 25, 2016
    Gone are the days when a typical moving company would be made of incapable, untrained and inexperienced touts. I recently hired Sunset moving and storage group to handle my relocation and I was absolutely surprised seeing how efficient and professional these guys are! From their uniform to their experience, everything was top notch. They were so quick to finish loading everything from my 3500 sqft house. More surprisingly, not even a glass was delivered broken! I don’t know if every other modern moving company performs the same way but I don’t care! I have found the perfect moving company.
  • Frank M. May 24, 2016
    Piano Moving
    Verified Review
    Excellent moving company I will recommend to all my clients
  • Cinthia M. May 23, 2016
    Local Moving (under 50 miles)
    Verified Review
    Unfortunately I need to write a negative review for this operation. We used them to pack, store and move our items. Although the appearance of great care is portrayed, your items will be lost, damaged or destroyed. We had a computer desk and shelf that were destroyed, due to rough packing. Upon receiving our goods back, we had several items missing, ranging from bed rails, to a six foot ladder. A beautiful leather chair that we've had for a very long time, now has a puncture hole in the back. I understand items will get damaged, but as a company, you'd think they would try to do the right thing by the customer. They give the appearance of concern, but do not back it up with a reliable response. I can not suggest this company. I've given them many opportunities to make things right, but nothing ever happens. I am very disappointed in my decision to use Sunset, a mistake that I will have to be reminded of whenever I look at our damaged possessions. Do not make the same mistake, that we did. Pay a little extra, for a more professional job.
  • William L. May 22, 2016
    These movers from sunset moving and storage group who helped me with my last move were the masters of relocation. I have read many people complaining about how much packing materials these guys use. But in my opinion, they only do what is best for the valuables. They came with plenty of boxes and other packing materials. The regular things were packed inside the boxes with a layer of tape to secure the box. The breakables were layered inside the boxes with plenty of newspaper and bubble wraps to make sure nothing breaks. Even my furniture was wrapped in shrinking tape. They delivered all my belongings completely unharmed. If that means paying 30 extra bucks, I don’t mind at all!
  • Nancy D. May 22, 2016
    Piano Moving
    Verified Review
    Awesome job! Edgar went to my house and gave me a flat rate on our move 2 days before the move. Edgar is very nice and professional.The day of the move 3 men came and they were all very friendly and courteous. They took care of our furnitures and baby grand piano. I highly recommend this company. Very trust worthy!
  • Victor S. May 19, 2016
    I have seen how moving companies who used to be really efficient and inexpensive in the past have now turned into ripping machines. Luckily, companies like sunset moving and storage group still exist which charge reasonably and provide good services. My move with them went very smoothly. None of my furniture suffered any kind of damages on the way and the company maintained their timing to the T. Given how efficient they are, I suppose a price hike is inevitable in near future. I would still hire them though because finding such efficient movers is a rarity these days.
  • Alex M. May 19, 2016
    Local Moving (under 50 miles)
    Verified Review
    No professionals, broken or damage several items. Very bad aptitude, unrespectfull. Delay the work to charge for more that what should be. I do not recommend them!
  • Michael G. May 16, 2016
    I had to leave on a very short notice. I had to find someone hastily. I called so many moving companies but it was a busy weekend and no one could accommodate me. Then, sunset moving and storage group managed to accommodate me. They did warn me that the movers might be tired as they would have had appointments all day long. But the movers were so energetic as if I was their first client on that day. They arrived on time and worked very quickly. It took them 2 hours to pack up my 2-bedroom apartment. I couldn’t find anything to complain about with these movers.
  • Greg B. May 7, 2016
    Local Moving (under 50 miles)
    Verified Review
    Arrived right on time. Very professional and courteous. Would definitely use them again.
  • Alvaro V. Apr 24, 2016
    Local Moving (under 50 miles)
    Verified Review
    The movers were very professional and arrived on time!
  • Marlene J. Apr 18, 2016
    Local Moving (under 50 miles)
    Verified Review
    The workers were very efficient, good experience, ty!
  • Michele M. Apr 14, 2016
    Local Moving (under 50 miles)
    Verified Review
    Great job and good people!! Realistic in pricing--no hidden games. Would definitely use again
  • Carol T. Apr 4, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
    I was very satisfied.They worked very hard,and I plan on calling you in a few days,for them to move me back into my condo !!! Please send me your telephone number.
  • Kip R. Mar 26, 2016
    Local Moving (under 50 miles)
    Verified Review
    Sunset did a great job on a very difficult delivery. All of the individuals assigned to job were very efficient and very easy to deal with. Everything arrived as expected and they took excellent care of all furniture and boxes. I would highly recommend them and they will be my mover of choice in the future.
  • Cindy S. Mar 7, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Eric N. Mar 2, 2016
    Local Moving (under 50 miles)
    Verified Review
  • Melissa G. Mar 1, 2016
    Piano Moving
    Verified Review
    Easy to work with fast and friendly
  • Rosalyn S. Feb 27, 2016
    Furniture Moving and Heavy Lifting
    Verified Review
  • Ms H. Jan 16, 2016
    Piano Moving
    Verified Review
    Very good team- very honest and reasonable!
  • Joe P. Dec 17, 2015
    Piano Moving
    Verified Review
    Service was delivered pretty much as promised. They were very easy to deal with, very responsive and accommodating. The movers were prompt, courteous, and were very hard working to make sure they met the time commitment. They took special care of all items--especially the fragile ones. And they handled the piano move efficiently. I would highly recommend them and use them again!
  • Rich C. Dec 14, 2015
    Piano Moving
    Verified Review
    Professional, quick, reasonable and on time! I would recommend them and use them again. Very quick reply to initial web inquiry.
  • Felix L. Dec 13, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Richard R. Dec 11, 2015
    Piano Moving
    Verified Review
    These are pros. They moved the baby grand from an apartment to the church and reassembled it there. Great job. Thank you. Highly recommended.
  • Franklin G. Dec 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    great and dynamic service, a good way to get stress less when moving is all about
  • Mike K. Nov 23, 2015
    Local Moving (under 50 miles)
    Verified Review
    I scheduled an in-home estimate with Ashley, and Edgar was a complete no-show. No call, no email, no response to my message here on Thumbtack. Definitely not the kind of people I want to trust with my move.
  • Valerie L. Nov 16, 2015
    Local Moving (under 50 miles)
    Verified Review
    This move for my family and I was FLAWLESS! Everything from making initial contact with Ashley to the movers actually showing up early and getting things done efficiently and in a timely manner. Tony and the two other moves (I forget their names)were extremely professional, patient and more importantly, CAREFUL with our things. The price I was quoted was the price I was charged with NO HIDDEN FEES! I would not only recommend Sunset Moving and Storage Group but I'll be referring them to everyone we know is moving including my family and I in the future when we finally buy our home. 5 stars isn't enough!!!!
  • Peter W. Nov 10, 2015
    Piano Moving
    Verified Review
  • Nikolett K. Nov 9, 2015
    Local Moving (under 50 miles)
    Verified Review
    I needed a quick same day move and they arrived on time. Very curteous. Quick and efficient.
  • Surendra P. Oct 29, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Suzanne C. Oct 11, 2015
    Local Moving (under 50 miles)
    Verified Review
    The movers were on time, quick and efficient. Went very smoothly. It was booked at the last minute after I was bumped by another mover, and I am very grateful they were available and gave me a very reasonable rate, even knowing we were over a barrel. I would strongly recommend these fair, honest and efficient movers to anyone.
  • Meehyang O. Oct 9, 2015
    Piano Moving
    Verified Review
    They moved our piano very well. Thanks
  • Roberto C. Sep 30, 2015
    Long Distance Moving
    Verified Review
    It was good but has room to improve. They quoted 3 men but sent 2 which made the move take longer. They could've protected my $2,000 table better. It was damaged (fixable) on two of the corners. Nevertheless I'd hire them again. Really professional guys. They did not wait for me to find out about the damage on my own. They were very apologetic and accepted responsibility.
  • Dary M. Sep 22, 2015
    Local Moving (under 50 miles)
    Verified Review
    I was on a timeframe limit. The movers were very professional, my valuables got to point A to B with no harm. It was a stressfree move. Gave me one of the best quotes ever, no hidden fees (flat rate). And they deserved the huge tip i gave them. Process took no more than 2 hrs. For sure will use them again ! Thx Dary
  • C. M. Sep 12, 2015
    Piano Moving
    Verified Review
    Moved across the state of Florida. No problems.
  • Angel T. Sep 9, 2015
    Local Moving (under 50 miles)
    Verified Review
    Very organized and friendly people
  • Victoria V. Sep 7, 2015
    Piano Moving
    Verified Review
    Ashley was very friendly and the reason I went with this company because, otherwise; how do you choose? So, I based my decision on customer service because that's all most customers have to go by, initially. After that, the two men who moved our piano were just as pleasant, very fast & efficient...oh, and careful with our piano! They came through on all they said they would :-)
  • Rebecca A. Sep 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    I use Groupon and paid 136 for two hours two men and one truck. I had 20 boxes a king size bed and a dresser and a couch to move. the men were very slow they started 15 minutes late and took to smoke break resulting in a net charge of an extra hour. I was been charged for travel half an hour and separately for gas at $47.what should have taken 2 hours, with the 18minutesDr was dragged out to a total of three and a half hours. I paid $175 for the extra hour and a half, more than I initially paid for the whole move. to make matters worse they put my king size bed frame together incorrectly, and when they push the bed against the wall they left a giant crack in the wall. I would not recommend this service, & I would not recommend Groupon. The charging is deceptive, the quality is careless, and they purposely work slowly to charge for extra time. this was a very negative experience. Disappointed.
    Sunset moving A. Sep 4, 2015

    I do apologize for how you felt with the service that we provided. It is very important to us that our customers are satisfied with our services. Unfortunately, on this job is was understood that in the beginning you thought the 2 hours on the Groupon was a flat rate for your move. few days in advance we send you a quote explaining what you were going to charge When the movers arrived they explained again the pricing to you for the move after you did get upset and rude to the movers and pushing the movers to get everything done quickly. The difference was $124.00 not $175.00.

  • Suzanne C. Sep 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    I was left high and dry by another mover at the last minute. Edgar and his men stepped up with 36 hours notice and did a great move. They were friendly, professional, efficient and fast. The cost was extremely reasonable compared to some of the earlier estimates I received. Edgar was very responsive and communicative an obviously cares a great deal about providing excellent service. I would not hesitate to recommend Sunset Moving to anyone and, in fact, already have.
  • Dr. L. Aug 29, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great movers. Prompt arrival and hard working crew really helped to make this a great move. Would use this company again and recommend to friends.
  • Rubeena D. Aug 25, 2015
    Local Moving (under 50 miles)
    Verified Review
    If you are a woman that would like to be taken for granted, then this is your company. The men were ill-mannered. I hired 3 men for a 2 bedroom move. Everything was packed besides the kitchen. With that said, they failed to bring proper packing materials. One gentleman did most of the work while the other 2 kept disappearing for a half hour at a time...basically running the time as it was an hourly job. All my items were damaged, one of the employees tried to force me to sign paperwork that was unauthorized...lastly, that same employee took 2 beers out of my personal belongings with him as he walked out the door. They showed up late...stopped for lunch and expected to claim their personal breaks on my time. I contacted the company regarding the unprofessional demeanor, the damaged items and the fraud of employees over 5 days ago, and have yet to hear from them. Preposterous.
  • Peter S. Aug 23, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Barbara W. Aug 21, 2015
    Local Moving (under 50 miles)
    Verified Review
    Movers very professional. Arrived on time and moved everything without incident. Would use them again.
  • Peter S. Aug 21, 2015
    Local Moving (under 50 miles)
    Verified Review
    professional pleasant move at a reasonable price. I recommend sunset to others requiring this service.
  • Camille B. Aug 19, 2015
    Piano Moving
    Verified Review
    Great job well done
  • Sonyanir P. Aug 19, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Brandon A. Aug 18, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Amit P. Aug 15, 2015
    Local Moving (under 50 miles)
    Verified Review
    Excellent movers, very professional, on time and they take their time to make sure everything is packed securely and safely. Highly recommend using this company fomovingneeds
  • Randall K. Aug 14, 2015
    Piano Moving
    Verified Review
  • Kristin U. Aug 13, 2015
    Local Moving (under 50 miles)
    Verified Review
    they were on time, efficient, and had no hidden costs. we were very happy with them!
  • Panayiotis N. Aug 10, 2015
    Local Moving (under 50 miles)
    Verified Review
    Overall they did a fantastic job. They arrived a bit late but made up for the time while loading and unloading the truck. I would highly recommend them, and use them in the future.
  • Inez S. Aug 8, 2015
    Packing and Unpacking
    Verified Review
  • David H. Aug 8, 2015
    Local Moving (under 50 miles)
    Verified Review
    My move went very smoothly, with speed and efficiency. i would definitely recommend Sunset to anyone looking for great movers.........and it was reasonably priced as well!
  • Kimberly K. Aug 4, 2015
    Local Moving (under 50 miles)
    Verified Review
    Edgar and his team were AWESOME!! I knew I was in good hands from the beginning. Fast and reliable! Will use Sunset for all my moves from now on. Thank you Edgar for oversall outstanding service!! :-)
  • David S. Aug 3, 2015
    Piano Moving
    Verified Review
    Best price, Best service and available exactly when needed.
  • Ashley M. Aug 3, 2015
    Local Moving (under 50 miles)
    Verified Review
    I just used this company this past weekend. I got to say I was very satisfied with their service. Not only were they on time but they handled all of my furniture with care. I have used many moving companies before but I got to say they weren't as good as this one. I defiantly recommend this loving company to those who are looking for one. You won't be disappointed
  • Chris F. Aug 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    We hired Sunset Moving & Storage on July 4, 2015 as a third party company to load and transport goods from a 2bdrm home to Public Storage/specified location. We secured the booking by CC. Once services were completed, they sent us a invoice for $680 that didn't clearly specify our charges. It took multiple emails to correct this. We finally decided to pay using the same CC but was told their would be a 17% surcharge fee (adding $118 to our bill) for this service. Therefore, we declined and elected to mail a cashiers check. Suspect about the services, we decided to forfeit this option and wait until the scheduled end of month pickup which was communicated via email to Sunset Movers on 7/28. We arrived in Ft. Lauderdale on 8/1 to pick up goods. We placed multiple calls to the establishment that morning to schedule payment and pickup with no avail. Our movers decided to go to the business, which is an apartment building and not a storage facility, and was told to contact Edgar. Edgar was contacted while doing a move and informed us of our $940 bill due in which $260 was for not contacting them to inform them we were coming and undisclosed late fees. There slogan illustrates "no hidden fees" but this was not the case. Late fees were not discussed nor emailed to us during the entire transaction. Edgar's response was "nothing is for free". My response was nothing was communicated nor disclosed about late fees. Ashley, the receptionist, even offer to transport the goods to TX for us but come to find out they are not even licensed for long distance moves in which they advertise. Edgar & Sunset Movers should not be operating as a licensed and insured moving company according to the Federal Motor Carrier (FMSCA). Florida movers.......Avoid this company at all cost!!!!
    Sunset moving A. Aug 3, 2015

    I apologize that you weren't satisfied with our services. I would like to remind you that we tried numerous phone calls and emails sent to you for the payment that you told us was going to be cashiers check and was never receive and we never heard from you in 3 and a half weeks. Again I do apologize. I am very sorry. I would like to point out that we at Sunset Moving and Storage Group are able to operating moves according FMSCA. WE have all of the licensing and paperwork to prove it. Again I wold defiantly apologize for your experience with us. I hope we can move forward from this, I wish you a good day today, Sincerely, Ashley

  • Mark C. Aug 1, 2015
    Local Moving (under 50 miles)
    Verified Review
    They broke a few things ex.- big screen TV broke wheel off and never told anyone,broke a brand new bed frame again never said anything when confronted pretended didn't know and dinged up walls moving things one guy does not pay attention to what he is doing but loves his cell phone
    Sunset moving A. Aug 3, 2015

    Hi Mark, I do apologize of the items that are broken. If you could please contact me regarding those times. I will be more than happy to fix these problems. Again I am very sorry. Sincerely, Ashley

  • Donald S. Jul 29, 2015
    Local Moving (under 50 miles)
    Verified Review
    Ashley was the best. Great follow up. You could feel her smile and care they the phone line always
  • Ron R. Jul 26, 2015
    Piano Moving
    Verified Review
  • Zenia R. Jul 25, 2015
    Local Moving (under 50 miles)
    Verified Review
    The three men were extremely professional. They were most competent, congenial,most qualified movers I have seen.(I have moved often) I rate them the highest level possible. I was extremely pleased with my move.
  • Moises D. Jul 21, 2015
    Piano Moving
    Verified Review
    they are very nice i recomend
  • Lilian G. Jul 13, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great Service! My mistake was not asking all the questions needed to be ask, aka. size of truck. But honestly great job anyways. Packed truck tight and movers cared for the items well. The best part was the customer service when planning the move. The movers didn't listen quite well at first so it was a bit frustrating but at the end, we were laughing over some pizza while moving.
  • Eric P. Jul 11, 2015
    Local Moving (under 50 miles)
    Verified Review
    Awesome moving company. Worked very quick, and careful. Super nice people. Highly recommended! Eric Ft. Lauderdale
  • August B. Jul 4, 2015
    Piano Moving
    Verified Review
    Very professional, personable, and --well, just plain perfect . I'm very grateful.
  • Ilan K. Jul 2, 2015
    Local Moving (under 50 miles)
    Verified Review
    I was skeptical of course b/c Sunset came in with the cheapest quote. Edgar met me at my house, assessed the cost of the move, sent me a quote and finished the move without any additional costs. They packed up my entire house and did the move (locally). I would recommend them to anyone looking for a low cost move.
  • Nathaniel P. Jun 27, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Brian W. Jun 19, 2015
    Piano Moving
    Verified Review
  • Eddie A. Jun 15, 2015
    Piano Moving
    Verified Review
  • Candice G. Jun 2, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great move! Lots of communication.
  • Allison N. May 26, 2015
    Local Moving (under 50 miles)
    Verified Review
    Good morning Mr. Escalante. Your men worked very hard during the move, especially in the extreme heat! My recommendation is to equip them with power tools and a tool belt. Will definitely recommend you to others.
  • Beatriz R. May 26, 2015
    Local Moving (under 50 miles)
    Verified Review
    I was extremely satisfied with the service. Certainly exceeded my expectations.
  • Jill F. May 25, 2015
    Local Moving (under 50 miles)
    Verified Review
    Edgar was very nice on the phone. His drivers were an hour late (start time was 8-9 am) and there were a minimum number of hours, which wasn't made clear. Guys who did the move were hard working but not always as careful as they could be (banged up the wall a few times).
  • Tracy L. May 13, 2015
    Long Distance Moving
    Verified Review
    Lost a potential client.....they do not keep appointments and did not call to confirm or give any reasons they could not send a rep. To provide a quote. I will be sure to take to this moving company off my list of potentials.
    Sunset moving A. May 21, 2015

    we respond to information that customers provide us we called a day before to confirm our appointment on the next day if they not answer we left messages We expect a call back if we ever receive no answer from the costumer unfortunately canceled the appointment of our schedule on the next day

  • Daniel C. May 13, 2015
    Local Moving (under 50 miles)
    Verified Review
    They are extremely overpriced and my move cost me three times the estimate. Anthony, the actual mover. was professional, efficient an genuinely pleasant to be around. I would not use or recommend this moving service in the future.
  • Anthony A. May 7, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Alan S. May 6, 2015
    Local Moving (under 50 miles)
    Verified Review
    The movers were nice and treated all of my items with care. But they were extremely slow, it was obvious they were getting paid per hour.
  • Tameka W. Apr 30, 2015
    Local Moving (under 50 miles)
    Verified Review
    Best moving company I have ever hired. I appreciated that from the beginning, Edgar and his team made my move hassle and stress free. I would definitely recommend Sunset Moving.
  • Karl C. Apr 21, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Mason K. Apr 14, 2015
    Local Moving (under 50 miles)
    Verified Review
    Great movers. Workers were respectful and attentive to what the client is asking for. Fast move and no property damage. Edgar and his men were a pleasure to work with.
  • Jeff W. Apr 7, 2015
    Local Moving (under 50 miles)
    Verified Review
    Good job fast move for third floor move
  • Alisha K. Apr 6, 2015
    Local Moving (under 50 miles)
    Verified Review
    We recently used Sunset Moving & Storage for a local 4 bed, 3 bath move. The move started out okay although the movers were horribly slow. They were careful for the most part but did break a ceiling fan in our new house. This wouldn't have been a huge issue except they did not say anything about the broken fan and instead took the blade that broke off with them without notifying us. Overall disappointed in the lack of professionalism.
  • Larry M. Apr 4, 2015
    Long Distance Moving
    Verified Review
    The team from Sunset did a great job! They arrived on time, worked quickly and yet took great care with all of my furniture. Would definitely recommend Sunset Moving and use them again if the need comes up.
  • Chad J. Apr 2, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Chase W. Mar 1, 2015
    Piano Moving
    Verified Review
    Edgar did a great job moving my piano. A+ thanks again
  • Ashley R. Feb 28, 2015
    Piano Moving
    Verified Review
    Great movers. Moved our grand piano with out a scratch. Move took less then 2 hours including the 45 minute drive. Would hire again if we ever had to move our piano again. They took great care of such an expensive item. Our move was on 2/17 and our piano never lost its tune. Not all pianos are the same but I was happy it kept the tune. Been a week and still sounds amazing. Thanks guys.
  • John P. Feb 20, 2015
    Local Moving (under 50 miles)
    Verified Review
    After making highly detailed online arrangements with Edgar and having the move confirmed on the phone, these people were a No-show for our local move. Their excuse was that we never confirmed (a second time) to an email (which we never received. When called on the day of the scheduled move, they informed us we were not on their schedule. We were left to scramble and pay a premium to another mover in order to make the scheduled day for move-in. Edgar gave a profuse apology, saying they were very busy and got a lot of calls, as if that were to absolve his company. Not professional at all...
    Sunset moving A. Mar 2, 2015

    this gentleman called us from California and explained that his son was going to move, and he wanted us to help, he gave me the number of the son and I proceeded to call it as I usually do, I sent the quote at 2 pm we never received a call or message until 8 pm his call us and leave a message to let us know that there had received nothing, unfortunately our office was already closed and never put it on our schedule we offered that after one of our truck that almost finishing, we would help him with the move he reject that option Our policy is very simple we send standard quotas for everyone on internet customers receive them, have questions send us message or call us, we kindly answer all possible concerns and explain our based process after all that explain on the phone , we reflect that on company quote   the customer has to check that the addresses and the information is correct and all the charges are in order to avoid surprises   the customer confirms we put them on our schedule we collect a deposit to secure the day and time (no deposit we need confirmation)

  • Annmarie M. Feb 18, 2015
    Local Moving (under 50 miles)
    Verified Review
    The process to book was very easy and convenient. Edgar was quick with his response and the gentlemen assigned to my move were very personable and professional. They were quick yet careful. I will be recommending to anyone I know that is moving.
  • Venu N. Feb 16, 2015
    Local Moving (under 50 miles)
    Verified Review
  • Ana R. Feb 10, 2015
    Local Moving (under 50 miles)
    Verified Review
    The guys were professional and friendly. They were on time. They took care of our stuff. The estimate of the move was accurate. Over all- extremely satisfied! We will recommend!! Ana Maria Robledo
  • Ruth P. Feb 10, 2015
    Local Moving (under 50 miles)
    Verified Review
    NEVER HIRED THEM but After reading the way this company replies WITH CAPITAL LETTERS and nasty attitude to the complaints, I am sure this is not the company I want to hire.
    Sunset moving A. Feb 10, 2015

    ruth I regret that our replay make you think that way, we are very sorry, if in the future you change your mind, we will be more then welcome to help you   Every day we learn from the criticism of our valued customers to provide better service

  • Andres P. Feb 5, 2015
    Local Moving (under 50 miles)
    Verified Review
    Edgar, and his crew, where great! They came to my apartment and did the entire move for me. He gave me an estimate and that was the price I paid. I would definitely use them again in a heart beat.
  • James R. Jan 28, 2015
    Local Moving (under 50 miles)
    Verified Review
    Excellence service! on time and friendly and they got the job done in the time specified.
  • Mead M. Jan 20, 2015
    Local Moving (under 50 miles)
    Verified Review
    I contacted Edgar to get a quote just 4 days before our target move date to another house 2 blocks away. He came out in person and provided a quote that won him the job. 4 days later, Edgar's 3 movers arrived on time, as promised, and brought extra boxes which saved us $$$. The movers were courteous, quick and worked all the way through the day for over 7 hours. They really went the extra mile.
  • Elisabet S. Jan 20, 2015
    Local Moving (under 50 miles)
    Verified Review
    I did not hire this mover but I got an email saying I did at Thumbtack. I've actually hired another mover and certainly hope that Sunset has been reading my emails - but I did not get a reply yesterday or today...
    Sunset moving A. Jan 23, 2015

    Elisabet we were hired by another client with the same name and we changed our status of been hire by mistake in your quote you never sent anything but a message would have been enough to let us know the mistake   was not necessary a bad review

  • Jacqueline A. Dec 30, 2014
    Local Moving (under 50 miles)
    Verified Review
    great! friendly fast and clean.Had additional boxes for me in case.I cant complain,Would reccommend
  • Nick K. Dec 3, 2014
    Junk Removal
    Verified Review
  • David D. Nov 22, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Deborah B. Nov 19, 2014
    Piano Moving
    Verified Review
    Sunset moving A. Jan 23, 2015

    We have no record of having done any work for this person

  • Leah F. Nov 14, 2014
    Piano Moving
    Verified Review
    The guys were super
  • Raul R. Nov 5, 2014
    Local Moving (under 50 miles)
    Verified Review
    GREAT MOVERS! Definitely will use them again. Very professional.
  • Kathleen H. Oct 24, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Toni G. Oct 18, 2014
    Local Moving (under 50 miles)
    Verified Review
    Very professional, helpful and made my moving experience a breeze! Definitely would use again and recommend to my friends and family. Moving is never fun but these guys were awesome. Thank you sunset movers! Toni
  • Felipe B. Oct 14, 2014
    Piano Moving
    Verified Review
    Timely and professional service. Edgar and his crew were efficient and careful with our furniture. We will likely use them in the future.
  • Ari P. Oct 11, 2014
    Local Moving (under 50 miles)
    Verified Review
    Edgar was on time, careful with our piano and pleasant to work with.
  • Geoffrey M. Oct 6, 2014
    Local Moving (under 50 miles)
    Verified Review
    Sunset Moving was very professional. They were careful with my boxes and furniture. They were a delight to work with and I would recommend them highly.
  • Jennifer H. Oct 5, 2014
    Local Moving (under 50 miles)
    Verified Review
    Sunset moving company saved our butts out of a rock and a hard place. They were helpful, ontime, and all 3 men were like Hercules strong. We will absolutely use this company again.
  • Julia D. Oct 3, 2014
    Piano Moving
    Verified Review
    Edgar and his team were AMAZING! My husband and I thought we could do it on our own, realized we were in deep, called Edgar and he rescued us immediately. Edgar/Sunset Moving helped me the exact same day that I called for assistance. We will be using them again:)
  • Yeimel F. Oct 2, 2014
    Long Distance Moving
    Verified Review
    Sunset Moving is the best moving company out there. Edgar did an excellent job. He is very professional and care about his customers. He moved me from Miami to West Palm Beach in a blink of an eye ! I TOTALLY RECOMMEND THIS MOVING COMPANIE !
  • Kevin V. Sep 25, 2014
    Local Moving (under 50 miles)
    Verified Review
  • Sudipto B. Sep 24, 2014
    Local Moving (under 50 miles)
    Verified Review
    Avoid them! Let me explain why. We hired sunset moving on hourly basis. They came in for a flat rate and I opted fr hourly rate instead. We lived in a 2 BHK condo so in all probability move was to be over within 4 - 5 hours. So @ $85/hours flat rate was expected to be cheaper. They arrived in the morning on time. One person, their lead, was efficient he went about packing furniture. The other two guys started moving boxes. soon we realize, they are playing with time. Every now and then two men went inside the truck and discussed about placement of boxes. They talked minute details of placement for 10, sometimes 15 minutes. their leader packed things for hours, putting blanket after blanket and plastic sheet after plastic sheet, creating more than adequate protection. They took almost 5 hours to just load. then I thought moving in to a single story home will make the upload faster. But I was again taken for surprise when the truck took 1 hours to reach destination, where as on car we took just 25 minutes. it was raining and the truck was only 3 feet away from garage entrance, still they refused to get down from truck and sat there for another 45 minutes. While unloading one of the guys used our rest room and sat there for more than 20 minutes. Other two guys somehow unloaded. Entire process took 8 hours. We had two beds, one sofa, china cabinet, two dresser, one chest, one very light computer table, 1 dining table. 4 suitcases and 42 boxes small and medium. Our last move was at fixed price and they took only 4 hours to move the things. we only increased by 10 boxes this time, with every thing else being same. at the end the amount they quoted for fixed price, and the amount they charged on hourly rate came out to be same. To add salt to my injury, they damaged computer table, the top came out. they didn't bother to let us know and simply kept the table and went out. By the time we fund out they were gone with the money. Sincere request to look else where or hire them only at a fixed price, do not go for hourly rate. Even while hiring them on fixed price, get fixed price quote from other movers on thumb tack. It was so irritating to see them buying time by moving extremely slow, it was like robbing money in front of your eyes and you cant do anything about it. It's pathetic experience.
    Sunset moving A. Sep 25, 2014

    I'm sorry for your displeasure, I personally went to your house to make the estimate, offered you a flat rate of 6 hours,   based on that you were going to disarm the beds and have everything ready just to move, you said that seems a long time, and you preferred hourly   because last move they moved in less time but in the process they damaged all your furniture that was why you hired a moving company this time I explain all the steps in our service that we covered all the furniture and we protect your furniture before removing them from the apartment you agreed BUT WHEN WE GET YOUR APARTMENT ON THE SECOND FLOOR THERE WAS NOTHING Disassembled, AND WERE STILL PACKING WE HELP TO FINISH PACK AND CLOSE THE BOXES we did not expect this, but we did it to help It was RAINING ALL DAY AND YOU WAS CONCERNED THAT WE DO NOT DAMAGE YOUR FURNITURE, THAT IS WHY WE COVER ALL YOUR FURNITURE   BUT YOU NO MENTION, NONE OF THIS A OLD COMPRESSED WOOD TABLE WENT WE TO MOVE, FELL IN PIECE AND YOUR WIFE SAID SHE DONT WANTED IN THE HOUSE ANY MORE NEVER TAKE, YOUR MONEY AND LEAVE YOUR PAID WITH CREDIT CARD never sent us a message, or call to remedy your dissatisfaction Sudipto it took us 35 minutes to get home not an hour, as you say

  • Norma R. Sep 22, 2014
    Local Moving (under 50 miles)
    Verified Review
    The guys was very careful with everything they pack.. Very respectful
  • Yemel B. Sep 18, 2014
    Local Moving (under 50 miles)
    Verified Review
    Edgar never replied back after I requested him a date and hour to get the service done… Really bad, seemed like he didn't care at all!
    Sunset moving A. Sep 20, 2014

    I'm really sorry for not having responded to your request sometimes we receive your request late and sometimes do not receive them we try to respond to each message we received from our valued customers, ((we prefer to please call us with any questions)) We treat our customers fairly and with the respect they deserve because they are very important to us no matter the size of the job, or the distance Yemel I promise that will not happen again

  • Karina E. Sep 17, 2014
    Piano Moving
    Verified Review
  • Joe V. Sep 3, 2014
    Local Moving (under 50 miles)
    Verified Review
    Great service, completed on budget. Would recommend Edgar and Sunset Moving. Joe V - Neutralogistics.
  • Sabrina R. Aug 30, 2014
    Local Moving (under 50 miles)
    Verified Review
    They were on time, worked efficiently. Made the move less stressful.
  • Tim K. Aug 27, 2014
    Piano Moving
    Verified Review
    Edgar and team were prompt, professional and reasonable. I would definitely use them again.
  • Ken D. Aug 26, 2014
    Local Moving (under 50 miles)
    Verified Review
    Excellent experience... very responsive, friendly and efficient. I would definitely hire them for future moving needs.
  • Maegan A. Aug 6, 2014
    Local Moving (under 50 miles)
    Verified Review
    I HIGHLY recommend Sunset Moving & Storage Group! They were on-time, extremely nice, and worked very hard & efficiently. Additionally, I had to reschedule at the last minute and they worked with me to make my move happen when I needed it to happen. Great job!!!!!!
  • Chun L. Aug 5, 2014
    Piano Moving
    Verified Review
    Excellent experience for my first piano moving. The communication was quick and courteous. Very responsive and accommodating. They came after two hours I called them. They took extra care for my piano. It was raining and they cover all up. And my piano is in my home, not even a single tiny scratch. I’ll use them in the future for all my moving need. Thanks
  • Nicole D. Aug 4, 2014
    Local Moving (under 50 miles)
    Verified Review
    Edgar came to give an estimate and I was very pleased. The crew were excellent and professional. They went the extra mile to make sure I was happy with my move to make it easy. Thanks Sunset.
  • Michael W. Jul 17, 2014
    Local Moving (under 50 miles)
    Verified Review
    I think most people can relate to that one significant other they had who was just too needy and self-absorbed. Well that was my previous building HOA (imo an overrated building in Brickell). I want to thank Edgar for dealing with the ridiculous paperwork requirements on such short notice (few days). He did a standup job. Great crew of 3 movers. They were professional, hardworking and quick. Didn't have any issues with damage to my belongings or the buildings.
  • Guillermo R. Jul 16, 2014
    Local Moving (under 50 miles)
    Verified Review
    They were puntual, fast and careful with the furniture. 2 bedroom apartment moved completely 30 miles distance in about 3.5 hours!!
  • Valeria S. Jul 11, 2014
    Local Moving (under 50 miles)
    Verified Review
    Late for 2 hours, but did a great job and were really nice.
  • Grace M. Jul 2, 2014
    Piano Moving
    Verified Review
    The movers arrived at the specified time they were courteous, knowledgeable, and careful in moving my piano. I would definitely use this company again
  • Francina W. Jul 2, 2014
    Local Moving (under 50 miles)
    Verified Review
    From start to finish they were professional and polite. They were very quick and didn't waste any time. I highly recommend them to everyone. It was a great experience.
  • Cesar M. Jul 1, 2014
    Local Moving (under 50 miles)
    Verified Review
    It's unfortunate I have to leave a bad review do to the lack of professionalism by the owners part. As a business owner myself I have to always remember to be professional, The owner of this company is NOT. When his movers were done I had plugged in my sons TV to realize that the TV was broken do to there negligence, my first response was to contact the owner to explain the problem so he can resolve this easy fix, but when I called him and told him of the problem he paused during our conversation and HUNG UP!...as a business owner that is the BIGGEST mistake you can do to a client (destroyed repeat client relationship)!!! I was not rude or loud with anyone in his company, In fact I treated him with patience but to no prevail. I just wanted the problem fixed! I sent an email and had no response I'm sure he will try to say something to remedy this claim but the facts are my sons TV is broken and nothing is being done about it. I went to best buy yesterday and purchased a new TV $695 for the move + $500 for a new tv= bad business
    Sunset moving A. Jul 3, 2014

    hi cesar we apologize for the inconvenience really we try to do our best to look after our costumers belongings it was an accident we recognized and we respond to our accident . We explain that you choose .60 cents per pound per article . we told you that we apologize for the damage we was gonna replace your TV for no other cost and you accepted without any problem, you said that we had done a great job that you were pleased with the work we did but the only thing that bothered was we had damaged your TV unfortunately our office does not work on Sundays we responded you kindly and understand your problem We did not know that you were so unpredictable Cesar're here to serve you with whatever you need Thank you

  • Carine C. Jun 27, 2014
    Local Moving (under 50 miles)
    Verified Review
    The guys from Sunset Moving were fast, super efficient and very professional and friendly. After calling 4-5 other companies, I felt this company had the best prices and were the most transparent about costs /fees. The only negative was that they were late to arrive, and I only had a small window of time for the move. Nevertheless, when they did arrive, they worked fast and I wasn't charged for any additional time. I'd definitely recommend these guys.
  • Janet C. Jun 21, 2014
    Piano Moving
    Verified Review
    Edgar and his workers were on time, professional service and my Grand Piano was handled with TLC!!! I will definitely use this company again !!! Thank you for your great service.
  • Adam A. Jun 21, 2014
    Local Moving (under 50 miles)
    Verified Review
    Edgar and his crew were instrumental in our loading of the truck his guys are Tetris Grand Masters and fit all the stuff we had plus about a third of the truck for all our little stuff. I recommend Sunset movers to anyone needing a quick and hassle free move. They rule!!!!!
  • Greg S. Jun 19, 2014
    Piano Moving
    Verified Review
    Anthony and his team showed up very promptly and have the work done in less than an hour and a half very satisfied
  • Jean M. Jun 18, 2014
    Junk Removal
    Verified Review
  • Nancy T. Jun 17, 2014
    Furniture Assembly
    Verified Review
    the boys with sunset were awesome it was a last minute call they came within 2 hours and did an excellent job assembling the furniture that needed to be done thank you so much exstemely glad i got wo meet them
  • Igor T. Jun 8, 2014
    Local Moving (under 50 miles)
    Verified Review
    Guys were great and fast, call always Mr Edgar, he's amazing and will take a really good care of your demand!
  • Samantha H. May 22, 2014
    Junk Removal
    Verified Review
    Very professional & on time. Movers did excellent job carefully breaking everything down in a very timely manner. We will definitely use this company for our future moving needs. Thank you.
  • Gretchen R. May 21, 2014
    Piano Moving
    Verified Review
  • Marie C. May 20, 2014
    Piano Moving
    Verified Review
  • Helen P. May 20, 2014
    Local Moving (under 50 miles)
    Verified Review
    The movers were on time and did exactly what was required. Anthony and Jean were very pleasent to work with. If my company ever needs to hire a moving company again, I'll be sure to use Sunset Moving and Sotrage again.
  • Katrina T. May 4, 2014
    Local Moving (under 50 miles)
    Verified Review
    I can't begin to describe how fast, professional and polite these men were. They were able to quickly wrap everything with drawers saving us a LOT of packing time. Plus they brought us free wardrobe boxes for the closet and made very helpful suggestions throughout the entire process. I cannot stand moving and I completely credit Edgar and his crew for making it a completely painless experience. I hope we never have to move again, but if we do I will hire Edgar's team in a heartbeat. Thank you so much guys!!
  • Lawrence S. May 3, 2014
    Local Moving (under 50 miles)
    Verified Review
    Found this company by simply googling movers in my area. Edgar took my call and then came to my house and quoted me a very fair flat rate. The movers showed up on time, we're courteous, professional and careful. It was an excellent moving experience and I will only call this company for future moves. Thanks for an excellent moving experience. L. Demme, Boca Raton FL.
  • Michael E. May 3, 2014
    Piano Moving
    Verified Review
    Very professional, quick and helpful.
  • David M. Apr 19, 2014
    Local Moving (under 50 miles)
    Verified Review
    Edgar and his crew were great. The service was swift and professional. I was able to get a flat rate for my move based on the amount of stuff. I rented a moving/utility van as well on my own that I didn't plan for them to unload. Upon noticing they offered to unload the van as well for an additional small flat rate which was outstanding. These guys were super fast as well with the move - and provided certificate of liability coverage to the building I moved too. Most importantly they didn't leave a scratch. I would definitely use again!
  • Arles R. Apr 9, 2014
    Local Moving (under 50 miles)
    Verified Review
    I can bet that the movers of this company can never make any mistakes. Recently I took their service while moving to a new house with my family. I hired them because of the reviews that I saw about them. I called them and discussed the move with their sales rep very upfront . he offered me a very attractive deal based on my needs and also submitted a perfect moving plan. But every plan must be executed perfectly and that is what their movers did. They came on time, took control over the situation, packed and moved everything without any unwanted occurrences and completed the job well within the schedule. Most importantly did not charge more than the initial quote. I am so happy that I have decided to use them whenever I need to move again
  • Flor A. Apr 9, 2014
    Local Moving (under 50 miles)
    Verified Review
    Thank you Sunset Moving The move went extraordinarily smoothly and that was due to the outstanding effort and professionalism of this guys . They worked hard non-stop despite the heat and humidity and politely declined our insistance that they take a break. They were curteous, flexible, and most importantly they took extreme care with our belongings. I've moved a dozen times over the last 10 years due to a career with the Navy and Edgar and crew the best movers I have ever dealt with by a wide margin. I will gladly recommend their services
  • Dale S. Apr 6, 2014
    Local Moving (under 50 miles)
    Verified Review
    Appointment was for 1pm. They apparently called the wrong number to re-confirm. E-mail was received confirming the appointment days before.. No call, no show. I called at 1pm, they said they'd canceled my move. They said the would call back. No call, I called back again at 2, said they'd be there between 5:30 and 6:30. They arrived at 8:07pm in the dark. No wardrobe box as promised . Wouldn't take lamps. Forced couch out of door, caused damage. Upon unloading, did not place heavy TV on dresser. I hurt my back doing it myself. Threw bags and boxes around. Replaced glass in table upside down. Did not offer me a discount and actually requested I give them a positive review! Awful experience, ruined my day, no time for dinner, was up till 3am unpacking.
    Sunset moving A. Apr 7, 2014

    Dale we apologize for what happened to your move always we try to do our best and satisfy our customers Dale we call the phone numbers that costumer provide us we call one day in advance to confirm and if we have no answer to the end of the day we remove from our schedule we told you that there was a truck in the area doing a job and they finished late and you insist that no matter how badly you wanted to move that day I offered you move first thing next day you rejected this option. Each truck of our company always carrying waldrobe and big commercial boxes free charge, if you not ask how do we know if you need to prevent damage to our customers properties will participate, please bring small things in their cars, when we know that they can be damaged or we can pack and has an additional charge you gave $ 65 tip to the guys so I do not understand how bad service was (but if you were expecting a free move its not happen)

  • Jessica H. Apr 3, 2014
    Local Moving (under 50 miles)
    Verified Review
    Edgar was great! I received 3 estimates for my move from a third floor apartment with no elevator. Not only did he provide the best rate, he was extremely responsive and gave the personal touch that put him above the others. His staff was very friendly, professional and prompt. This is the first move I've made where nothing was damaged either, not even the slightest! I definitely recommend them and will use him again in the future!
  • Esther B. Mar 26, 2014
    Local Moving (under 50 miles)
    Verified Review
    Thank you to Edgar and his crew. They did a fenomenal job. Very professional and friendly. Would definitely recommend them! Esther
  • Ramn V. Mar 6, 2014
    Local Moving (under 50 miles)
    Verified Review
    This move ended up being an all day project Aside from the fact they couldn't get my Harley on their truck all went well. edgar fixed the Harley problem by making an extra trip so he could fulfill his end of the contract. I am totally grateful for all that he did to make sure I was a happy camper. I would recommend him and his crew to anyone needing moving services.
  • David V. Feb 26, 2014
    Local Moving (under 50 miles)
    Verified Review
    I had to move a heavy fridge from an apartment to another apartment in a building 2 blocks away. Not only they move the fridge like it was a pen, but they fixed every single bump on the way : they managed to get the fight elevator, they smoothed things out with the valet service at one of the building, they unmounted a door that was too small to fit the fridge (and put it back afterwards). "Impossible" doesn't seem to exist in their language.
  • Michelle M. Feb 25, 2014
    Local Moving (under 50 miles)
    Verified Review
    Finding a moving company is really hard! I was extremely hesitant to hire someone as the last moving company I had was a well known one but they did a horrible job. Then I found Sunset Moving and Storage...Edgar is the easiest person to work with. He is kind and professional! Don't waste your time on any other company - choose Sunset, you won't be disappointed!
  • Lindsay T. Feb 14, 2014
    Local Moving (under 50 miles)
    Verified Review
    Best moving experience EVER!! Honest upfront and cost effective!!! Very good people I highly recommend!!!
  • Ricardo C. Feb 7, 2014
    Local Moving (under 50 miles)
    Verified Review
    We had agreed on a fixed price before the move, but when they arrived, the price had changed (about 30% higher) and Edgar said he "didn't remember" what we discussed. They offered to cancel the service, but I had to accept the new price because my moving date was not flexible. They scratched the wood floors at my new house. The inside shelves broke on some furniture pieces since they were left in place and of course shifted. Only 1/2 of the boxes were placed where they were supposed to go. They had agreed to move a large potted plant, but at 5:00 pm they said it was too heavy, so I was forced to leave it behind.
    Sunset moving A. Feb 12, 2014

    I'm sorry for the inconvenience but if you had told the TRUTH about everything price will never change you said you had about 20 to 30 boxes and was 110 boxes you told me by phone a refrigerator in the garage and was an industrial refrigerator just half a dozen furniture that you forgot to tell me you said on the phone, you had in your backyard and a small plant when I went to move it was a tree I made a telephone estimated of 6 hours and finished in 11 and only increase 30% You're an ungrateful man I like to be honest with my clients. next time be honest costumer

  • Alexander R. Feb 2, 2014
    Local Moving (under 50 miles)
    Verified Review
    Very professional and courteous. Price was reasonable with no hidden costs or gimmicks very honest company to deal with. They moved me out and into my new place in record time and took great care of my furniture along with disassembling and reassembling. I strongly recommend.
  • Jorge S. Jan 11, 2014
    Local Moving (under 50 miles)
    Verified Review
    They did what they said they would do even though they had a complicated day. Stayed really late to finish the job and were very accommodating with any requests. Over all a very good experience with these guys. I would definitely recommend them.
  • Cesar S. Jan 10, 2014
    Local Moving (under 50 miles)
    Verified Review
    Awesome movers...came on scheduled time, moved with military precision, very professional, and price is reasonable. Highly recommended!
  • Jorge G. Jan 5, 2014
    Local Moving (under 50 miles)
    Verified Review
    I can honestly say this move could not have gone any smoother. They handled every detail and I would not hesitate to use them again. They are the absolute best at taking care of their clients overlooking no details, even the smallest ones. They handled every piece of my household belongings as if it were their own. On a scale of one to ten I rate them a twenty
  • Virginia K. Jan 4, 2014
    Furniture Assembly
    Verified Review
    The workers were quick, efficient and friendly. We already brought them back to do an additional job. Good work!
  • Walter S. Dec 28, 2013
    Local Moving (under 50 miles)
    Verified Review
    Very professional and trustworthy
  • Eileen C. Dec 10, 2013
    Local Moving (under 50 miles)
    Verified Review
    Very happy. They were very professional and helpful. Handled my furniture and property with great care. Went over and above to make my move as smooth as possible. Would highly recommend to anyone.
  • Amanda M. Dec 2, 2013
    Piano Moving
    Verified Review
    They were very prompt and professional. I would use them again if I need any more moving.
  • Jay P. Dec 2, 2013
    Piano Moving
    Verified Review
    Quality move and professional crew. We had to move a big, upright piano and they took time and concern moving it in the rain. Very happy with the efficiency and professionalism. THX!
  • Joe M. Nov 29, 2013
    Local Moving (under 50 miles)
    Verified Review
    We are so pleased with the very professional, friendly, and effcient service of Sunset Moving. We spoke with Edgar after getting our quote and he was very helpful in arranging everything we needed, he even confirmed and made sure we had no question over a holiday! They arrived and were lightning fast and so efficient with loading and unloading it was completed before we knew it (gave them a tip for their hard work!).They get big thumbs up from and we HIGHLY reccommend using them. Thank you Edgar and crew, Sunset Moving execeeded our expectations!! -Joe