- What should the customer know about your pricing (e.g., discounts, fees)?
We are Now Offering 20% Off regular price! That puts us on the low side verses our competitors!
- What is your typical process for working with a new customer?
Review the job with them and see if they understand how long it will take.
- What education and/or training do you have that relates to your work?
apprentice for many years before installing and repairing.