Captain Carl's Computers

New Port Richey, FL

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About this pro

How does your service stand out?

We were rated #1 on Thumbtack for the New Port Richey area in 2015! We are on the "Best of 2016" list on Thumbtack! We are Captain Carl's Computers and we a New Port Richey's newest computer, laptop, desktop, smart phone, tablet and video game console repair shop! Come on by and give us our next challenge!

What do you enjoy about the work you do?

Working with computers. I enjoy taking the time to understand how they tick.

Location

New Port Richey, FL 34653

Background check

Complete

Years in business

2

Number of employees

2

Times hired on Thumbtack

50

Reviews

44 Reviews
  • Jerry S. Feb 13, 2017
    Computer Repair
    Verified Review
    Captain Carl's Computers
    Nothing. Carl was on time, was very professional and completed everything that he said he would. I would highly recommend Carl. Jerry
  • Janet M. Jan 21, 2017
    Computer Repair
    Verified Review
    Prompt and knowledgeable
    Carl was superb! Gave me courtesy call prior to arrival. Fixed my computer and printer in a timely manner then explained in detail what he fixed and why. Will be my first call for any computer issues. More than fair pricing for his competence! Very pleased.
  • Margaret H. Dec 8, 2016
    Looking for Computer and Audio System Integration ?
    If you're like me, you know virtually nothing about how your computer works but rely on it to live and work on a daily basis. If you need help, call Captain Carl's Computers. Three things stand out about this company: Knowledge, reliability and affordability. Carl is extremely knowledgeable and constantly monitors the latest security threats and hacking schemes so he can keep your computer safe. Carl is reliable and prompt for his appointments every time. Carl's services are very affordable. He even helped me integrate my new home entertainment system with my computer so I can enjoy music from my iPod or listen to the radio or stream movies and TV shows through my audio system. Don't pay big box stores hundreds of dollars to help you set up an entertainment center ! Call Carl and you'll save big bucks for in-home services.
  • Micki M. Dec 4, 2016
    Printer Repair
    Verified Review
    Hire this guy!
    Really good...very nice guy, very professional and helpful. Although door still doesn't close all the way, it works again and does not take away the fact that he got my item fixed and in complete working order in under 1/2 hr.
  • Joann G. Dec 4, 2016
    Computer Repair
    Verified Review
    Great Tech
    On time, fixed all my problems, computer running like new again.
  • Nancy B. Dec 1, 2016
    Computer Repair
    Verified Review
    Very Impressed!
    Carl is very professional. I was very impressed with how reasonably priced he was and how quickly and efficiently he got my computer working. I would highly recommend him for your all your computer needs.
  • Diane P. Nov 7, 2016
    Computer Repair
    Verified Review
    Quality job
    Great experience....fair pricing, quality job and extremely responsive. Would definitely use Captain Carl's again!
  • Jessica C. Nov 1, 2016
    Computer Repair
    Verified Review
    I have already told friends and family about this place
    This guy is AWESOME! Extremely helpful, full of knowledge and has great prices. We will definitely be back!!
  • Debra P. May 14, 2016
    Computer Repair
    Verified Review
    Carl was very helpful in diagnosing the problem with my computer. It was unable to be fixed but he was able to transfer the information from my old hard drive to my new computer without a problem and had everything done to my satisfaction.
  • Phil R. May 11, 2016
    Printer Repair
    Verified Review
    Very pleased fixed in under an hour.
  • Maggie S. May 8, 2016
    Computer Repair
    Verified Review
    Missing/Corrupt DLL files to start after trying to import Outlook pst files from previous laptop. Too many issues overall, we are reformatting. Carl was great and rather patient but we both agreed on solution. Maggie
  • Danielle A. May 5, 2016
    Printer Repair
    Verified Review
    Carl was great~ Super friendly Fast Service. Thanks!!!
  • Doug T. May 3, 2016
    Computer Repair
    Verified Review
  • Tim K. Apr 27, 2016
    Computer Repair
    Verified Review
  • Maggie S. Apr 27, 2016
    Great local service.
  • Frank A. Apr 25, 2016
    Computer Repair
    Verified Review
    I had a problem in that the wrong printer was my default and I couldn't print on my new printer. Carl was very thorough in finding the problem. Very professional. I am very happy that did the job and I wouldn't hesitate to recommend Captain Carl's Computers to my friends.
    Carl B. Apr 25, 2016

    It was a pleasure to work with you, Frank. If you need anything else, just ask.

  • John Z. Apr 24, 2016
    Computer Repair
    Verified Review
    Great job. Had my laptop back and running in no time. Highly recommend Carl
    Carl B. Apr 25, 2016

    Thanks for giving us a shot to work on your laptop. If you need anything else, just ask.

  • Joe T. Apr 22, 2016
    Quick support, even in the middle of the night.
  • Bree B. Apr 21, 2016
    Carl and Mike are both very knowledgeable, offer great advice and are very efficient! I would recommend them to anyone looking for quality computer repair!
    Carl B. Apr 22, 2016

    It's always fun working with other local businesses. Thanks for your review!

  • Tom S. Apr 20, 2016
    good service
  • Sherry M. Apr 19, 2016
    Computer Repair
    Verified Review
    Both Carl and Mike (assistant) were very professional, and empathetic to their customers concerns and needs. They explained each step and were always willing to answer any questions thereafter.
    Carl B. Apr 22, 2016

    Thank's for giving us a chance to work with you. Glad we were able to help!

  • Noor V. Apr 19, 2016
    I'm overseas and needed help with my laptop. My sister lives in Florida and had her computer guy remote in. Carl fixed the computer issue. Thank you.
  • Thomas H. Apr 19, 2016
    I needed remote help. Price was good and service is good.
  • Charlotte M. Apr 11, 2016
    Apple Computer Repair
    Verified Review
    what a wonderful job they did. I will deal with only them and i will recommend then to my friends...thanks again
  • Sheri R. Apr 6, 2016
    Computer Lessons
    Verified Review
    Besides his immense talent with the technical aspects of a computer, Carl is a wonderful instructor for all skill levels. One stop shop!
  • Edward H. Apr 3, 2016
    Data Recovery Service
    Verified Review
    Carl saved my daughter's data when her MAC Book Pro crashed. The Apple Store wanted to wipe her computer and start over because they did not know how to save her data. Carl was able to pull all 238 Gigs, double her hard drive size, reinstall the operating system and then reinstall the data. All in one day while we waited. His knowledge level is outstanding and he is a nice down to earth guy. And his prices were much less than I expected.
  • Eddie A. Mar 19, 2016
    Carl made my 4 year old laptop feel like new again. I would recommend him to anyone who needs help with their computer.
  • Sam B. Mar 19, 2016
    My internet was being abysmally slow on my PC and I couldn't figure out what happened or why it was doing that. Not only did Captain Carl fix my connection problem, he gave me some advice on some other computer issues I was having and he really helped me out.
  • Candae K. Mar 19, 2016
    Despite what issues I was having with my PC. Car K always knew how to fix it. Be room the time to find out the best options that would help me the most
  • Paul M. Dec 11, 2015
    Computer Repair
    Verified Review
    I’d never used “Thumbtack” before this but have to say they were very quick & professional when I inquired about computer repair people. I was given several choices right away. I checked a few out & after reading the many (quality) reviews of “Captain Carl’s Computers", decided to go there, even though he was a bit more expensive than some of the others. When I called & said why I thought my computer needed a cleaning & he said “well, to be honest with you, I think your computer is probably okay. It sounds to me like you really don’t need to do anything with it”. I must say it’s been a very long time since I requested a repair & the service person was honest enough to tell me he thought it probably wasn’t needed. Anyway, I decided to have him come out & take a look at it. I had already checked out the reviews of prior customers & they were all very current AND favorable! Carl arrived on time & set about cleaning up my computer, explaining to me what he was doing as he went along. In essence, he said there wasn't too much wrong with it. However, when things look like they can get "dicey" (because we don't have the level of understanding or expertise that a professional does) it’s very comforting to have someone who knows what he’s doing tell you “everything’s now as safe as it can be”. Carl charges a flat rate & if he can’t fix it, there’s no charge. Can there be any better deal than that? He also fixed my wife’s computer as there were issues with hers too. We highly recommend using Carl. He gives quality service at a reasonable price & is quite conscientious & he doesn’t sell you anything you don’t need. We rate Carl’s service as Outstanding. If there were a “Superb” rating, we’d give him that one! Paul Maguire, Tarpon Springs
  • Richard L. Nov 24, 2015
    Computer Repair
    Verified Review
    Installed new operating system: Arrived on time, very friendly, helpful, knowledgeable, professional, answered other questions outside of scope of work with no hesitation. Very affordable pricing. I would highly recommend Captain Carl's Computers.
  • Lucyanne R. Oct 24, 2015
    Computer Lessons
    Verified Review
    Great advice and orientation on a number of questions. Carl also tuned up an old laptop. I will definitely call him again as the project evolves and for any other issue.
  • Wendy B. Sep 27, 2015
    Computer Repair
    Verified Review
    On time, professional and thorough.
  • Ronald W. Sep 15, 2015
    Computer Repair
    Verified Review
  • Sister C. Sep 4, 2015
    Computer Repair
    Verified Review
    I had been struggling with multiple problems and was unable to get appropriate help. I decided to use someone who offered assistance at a reasonable price. I liked Carl Bledsoe's website and he was quick to respond. He did exactly what he said he would do. Contact me when he was on his way and UNBELIEVABLY ARRIVED ON TIME. He answered all my questions to my satisfaction and resolved the problems I was unable to do and would never have been to correct. I am a very happy, relaxed person today using my computer.
  • Donald B. Aug 16, 2015
    Computer Repair
    Verified Review
    I was very happy with the service I received. He answered all of our questions and did a wonderful job of setting our computer up. I would recommend him to family and friends. I will use his service in the future for any issues with my computer.
  • Mark D. Aug 7, 2015
    PC Computer Repair
    Verified Review
    Fast and knowledgeable and arrived on time.
  • Sarah B. Jun 30, 2015
    Social Media Marketing
    Verified Review
    Super quick, perfect on day 1. Affordable, great to work with, honest and knowledgable. Will hire again without a doubt.
  • Jeff B. Jun 30, 2015
    Computer Repair
    Verified Review
    Super quick! Quick quote, quick response, quick fix!
  • Linda B. Jun 15, 2015
    Computer Repair
    Verified Review
    My goodness....Carl is AWESOME!!!!!!! THE Problem I had was failure to logon. On time. In - home service. He had a challenge on my computer that he never encountered before. He refused to give up...and prevailed. What an amazing experience for the both of us. He is a triumphant warrior against any computer failures. Wow!!! I would recommend Carl to anyone who may have computers difficulties. What a fantastic guy, the best! Again, I say "WOW".
  • Alexa S. Jun 1, 2015
    Computer Repair
    Verified Review
    I am in California and needed help for my mother in law in Florida. We bought a new computer for her, but needed help with somone hooking it all up for her and setting up her programs. I found Carl on Thumbtack, messaged with him and spoke with him on the phone. I received other bids as well, but from the conversation with Carl vs. others I felt he was the right choice to send to help my mother in law. It is a bit nerve wracking sending someone you have never met to your parents house to help them when you live so far away. He was there about 2 hours. When he left her home, he called me to give me a run down of everything he did. In speaking with with my mother in law after he left, she was very pleased with his help and said how very sweet he was. He had her set up, running and gave her guidance in using Windows 8. Her other computer was very old, so this was very different for her. I can't thank Carl enough for his help. I would highly recomend him for your computer needs. THANKS again Carl!
  • Brennan D. May 23, 2015
    Data Recovery Service
    Verified Review
    He was polite and patient. He took me through the steps as he worked, and explained what he was doing at the same time. He came to me, and even promises to not charge you anything in the event he can't recover your lost data. A truly superb experience. I would highly recommend this service for anyone in need of Data Recovery.
  • Steve P. May 18, 2015
    Computer Repair
    Verified Review
    I was very satisfied on his performance. He came out and resolved all my problems with the desktop that I was having. He is definitely won my appreciation and will use again in the future.
  • Dr. P. Apr 16, 2015
    Computer Repair
    Verified Review
    This was my first time using Thumbtack and it also was my first time working with Carl Bledsoe of Captain Carl's Computers. Overall, my experience with Carl was excellent. He was very prompt and responsive to all of my inquiries and he followed through with everything that he said that he would do. Additionally, he did very good/professional work and his prices were very fair. Moreover, he was courteous, respectful and very congenial in his overall demeanor. I would highly recommend working with him for your computer needs and I definitely would refer him to others...as a matter of fact, I already did!

Q&A

What education and/or training do you have that relates to your work?
I have been playing with computers since I was a little boy. I'd break the family computer and would need to get it fixed before my parents found out. While in high school I attended Marchman Technical College for Computer Systems & Information Technology. I've always been the "go to guy" for my friends and family. It keeps me up-to-date on the latest tech.
Do you have a standard pricing system for your service? If so, please share the details here.
I charge a $60.00 flat rate for labor. Hardware and software are extra. For businesses with projects I charge $50 per hour. I'm always open on my prices. I'm flexible. So just talk to me if something is priced to high.
How did you get started doing this type of work?
I just liked computers. Nothing more, nothing less.
What advice would you give a customer looking to hire a provider in your area of work?
Do some research on how you hire. A quick Google search can mean the difference between hiring someone who just fixes things and someone who loves fixing things. There is a huge difference in service between the two.