Paul responded quickly to my request for a quote. While he was a bit higher than another company, Paul committed to do the work the next day, which is what I needed. The service rep arrived within the one hour window Paul gave me (5:30 - 6:30 pm). The rep finished the pump motor replacement in about half an hour, and had the pool up and running. All was great! Beyond this initial service, when the pump did not pump the next morning, I called Paul who came out himself to check the problem. The motor worked fine, but no pumping. Paul recognized that the pump had lost prime, and, when he primed it, the pump was again back on line. Paul then explored reasons why the pump could have lost prime, including my solar panels. This is service above and beyond! I highly recommend Swim Solutions to anyone needed their services, and will use them in the future for all my pool servicing needs.