FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There are starting points for all of my services, but everything is flexible, due to the ever-changing nature and needs that come with the [social media marketing] territory. Let's talk about it!
- What is your typical process for working with a new customer?
Conversations, conversations, and more conversations. The first step is getting to know your brand, almost as well as you know it. I need to be a chameleon for your social presence, leading customers to believe that you have an in-house social media marketer on your staff. After we gain traction on your brand's voice and story, then I create some original, social optimized content, for your review. We'll discuss your thoughts, and I will take any and all feedback with me as I prepare to launch your social campaign. From there, quarterly and seasonal micro-campaigns will be created with your objectives in mind. You'll receive a monthly report with all your social media progress. Questions? That's what I'm here for!
- What education and/or training do you have that relates to your work?
Storytelling IS marketing nowadays. My BA is in mass communications, with a journalism focus. I am a storyteller at heart, and with three years of agency experience, I have combined the two to create an authentic and trustworthy brand, that quite frankly, traditional agencies just can't offer. I am not going to bore you with stats or different degrees/certificates, or what have you, to prove the worth of this professional. If you're into that sort of thing, feel free to browse my LinkedIn profile. But, what I will do, is explain why we should have a conversation about your social media needs: Traditional agencies continue to attempt fitting a square (old school marketing tactics) into a circle (today's consumer space). The older way of marketing attempts to catch people's eye, and throw up a prayer for a conversion; today, we must catch people's hearts in order to promise conversions. To do that, brands must be able to tell the most important story: their own.