By my own admission, I am rather picky and meticulous, so hiring anyone for a home improvement project is a bit stressful. But, after seven years it was time to get rid of some of the "builder special" carpet and tile in our home and replace it with hardwood. After spending several months (that's right, months) looking at options, reading reviews, and meeting with providers, I finally settled on Floor Coverings International. I couldn't be happier with the decision. Kent was very helpful and patient as my wife and I looked through the many wood options available, providing us sample after sample until we found just the right product. He offered several great ideas and some excellent advice - both in terms of looks and functionality - that really worked out well. His price was very competitive: not the cheapest, but considering the quality of product and workmanship it was by far the best value.
Once we made the decision on what we wanted, the installation process got underway quickly. The first day was dedicated to tearing out the old carpet and tile and preparing the concrete floors. The workers were excellent about containing the mess - tearing up tile is hard, dusty work - and did the job quickly and professionally. The hardwood installer was second-to-none. A true craftsman that took pride in his work. The job wasn't rushed, and attention was paid to the details. Several times during the installation, he would point out something he had done (a tricky cut or difficult transition) and say "see how I did that there...doesn't it look great?" He was right, it did! Just as importantly, it was a pleasure to have him in our home. After just a few days, when the job was done, our kids were actually sad to see him go!
To top it all off, both Kent and the installer independently made it a point to stop by a couple days after the job was completed to check and make sure we didn't have any issues or concerns, and to answer questions.
It was great to work with a company that takes pride in their work and treats their customers so well. The end product not only meets our expectations, but exceeds them. It is the best looking hardwood floor I've seen in any home. My wife and I have both commented several times that we regret waiting so long to do it! This experience was so positive, we're already thinking about what to do with the floors in other parts of our home. I wouldn't hesitate to recommend these guys to friends and family.