FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer the most competitive prices to our customers to capture their happy event. Our pricing varies with booth type, backdrops and other requirements from our customers. We work with each customer to assess their budget and provide a quality service. For coupons, discounts, and other promotional offers, talk to one of our experts on Thumbtack.
- What is your typical process for working with a new customer?
Happy Events takes pride in making its customer’s occasion memorable yet fun. In 3, 2, 1... we have it all set for you! To begin with, we discuss with the customer about their requirements and provide an estimated cost for the event. After that the customer receives an official email as a confirmation of their booking. The payment terms and condition are enclosed in that email. Finally, we set up the photobooth at you happy day.
- What education and/or training do you have that relates to your work?
Each attendant goes through on and off the job training before they officially start with our firm. The training entails customer service sessions, managing customers over phone before attending an event and overall understanding of the service industry. We usually hire attendants that have at least 1 to 2 years of experience in the industry to perform a quality event for our customers.