On Call Computer Solutions

Tallahassee, FL

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About this pro

How does your service stand out?

We are the most award winning Computer Services Company in the area having been named Best Computer Services Company 6 Times. We guarantee our work and provide Massive Value for your IT or Marketing Dollar. If you have a project in mind feel free to reach out to learn more about whether we may be a good fit! If you area business, your first service call may be free!

What do you enjoy about the work you do?

We love helping people with technology, especially when in some cases it has been a big point of frustration or holding people back from achieving the things they want to accomplish. We also love being creative and helping people grow through our website design and internet marketing division. Most of all, we love solving IT problems through our On Call Complete IT Management Solutions.

Location

Tallahassee, FL 32303

Years in business

14

Number of employees

13

Times hired on Thumbtack

6

Reviews

4 Reviews
  • Henry D. May 6, 2016
    Computer Repair
    Verified Review
    They are working on the problem. No solution yet.
  • Margaret M. Feb 10, 2016
    Computer Repair
    Verified Review
  • Bill F. Jan 29, 2015
    Two months ago my main computer had a nervous breakdown and refused to connect to the internet where a great deal of my legal research is routinely accomplished. As you can imagine, a lawyer without research tools is not of much use to his clients and is pretty much dead in the water. I called Michael and he sent one of his techs to my home office within hours of my cry for help. He was not only helpful but was able to fix two things that I didn't even know were slowing down my machine. The tech arrived on time, worked quickly, and kept me from worrying about being late and inaccurate. Later, Mike and I talked about preventing the same problem from repeating itself and I have been trouble free ever since. I can recommend Michael and On Call without hesitation.
  • Michelle K. Jan 28, 2015
    I've leaned on On Call many times for help with my technology. The technicians are always professional and very competent. One time, a water bottle broke and spilled in my computer bag. I rushed my computer to On Call and the techs were able to diagnose what damaged the water had caused (luckily just fried the battery), ordered the part, had the part over-nighted, and I was reunited with my dry working computer by the end of the week. They also keep my data backed up, so I was confident that if my computer was not salvageable, I at least would not lose my important files!!

Q&A

How did you get started doing this type of work?
When I originally started the company I had a passion for working with computers. Now, I have a passion for running a business that helps people accomplish things they might not otherwise have been able to without us.
What types of customers have you worked with?
Computer Repair, IT Management for Business, Data Backup and Disaster Recovery, Server installation and migrations, Cloud Services, hosting, website design and internet marketing.
What advice would you give a customer looking to hire a provider in your area of work?
Find out about their experience with your specific problem. Past performance is key and experience matters. Ask to see testimonials or awards that prove they know what they are doing and have a track record of success.
What questions should customers think through before talking to professionals about their project?
There are many one man computer repair companies out there that operate without insurance, don't have certified technicians, and don't have the experience that we do. The old saying that you get what you pay for is very true and computer repair, IT, and website design is an un-regulated industry! This means anybody can say they are an expert. Our company has been around since 2003, had performed IT Consulting for over 1500 clients, has won many awards for our quality of service, and partners with many well known major industry corner stones such as Microsoft and Dell.