FAQs
- What is your typical process for working with a new customer?
Step 1: Budgeting: Mid-range bathrooms usually range from $10,000 to $25,000 and mid-range Kitchens from $35,000 to $75,000. Step 2 Consultation: We will meet on site to discuss your project, personal style and objectives. Step 3 Design: If you don’t have plans we can provide them. Basic design fees start at $500 per room. Our design package will include: Site measurement, pictures and mechanical documentation Floor plans with up to 3 modifications 3D color renderings Mood board showing a combination of different fixtures, finishes, colors and textures A list of vendors and sales consultants will be provided to help with product selection Step 4 Product selection: The Contractor will provide all materials unless otherwise stated. All products should be picked out before the project begins. selection. Appointments should be made to assure proper assistance in selecting the appropriate materials. Using our vendors will provide you with: The manufacturer’s warranty (Which covers parts only) and our 1 year warranty that will cover the labor to replace it. Expert advice Assurance that hardware and fixtures are compatible Better scheduling No delivery or trip fees Step 5 Contracting: Based on your selections we meet will again to review the detailed contract. Once the Contract has been approved we will collect a retainer to begin scheduling Step 6 Communication: E-mail is the best way to confer non-urgent matters. Feel free to call the project manager at any time for other matters. Step 7 Demolition: Before the project begins we ask that you Remove belongings and anything from the walls that might be affected by work performed. We will take precautions to protect your house from dust and debris with protective barriers and floor protection. With any project some dust will inevitably escape, please let us know if you have any sensitive items that need to be covered or moved. Step 8 Installation: A team of specialized tradesmen will begin installing your new Kitchen or Bathroom. We will need an accessible area to stage materials. Step 9 Completion: There may be a few items that need to be adjusted or touched up at the end of the job. Towards the end will ask for a final punch list and make necessary adjustments. Step 10 Reviews: Reviews and references are very important to us. When your project is complete an online review about your recent experience with Bentz Remodeling would be greatly appreciated.
- What advice would you give a customer looking to hire a provider in your area of work?
Ask for references and call them
- What questions should customers think through before talking to professionals about their project?
Budget range and goals