FAQs
- What is your typical process for working with a new customer?
Our process for working with new customers is pretty straightforward and designed to make things easy. First, we’ll have a quick chat to understand your specific cleaning needs and any areas you want us to focus on. Next, I’ll provide you with a customized quote based on the size of your space and your requests. If you’re ready to move forward, we’ll schedule a convenient time for the cleaning. After the service, we always check in to make sure you’re satisfied and to address any feedback. We believe in building lasting relationships, so we’re here to help with any future cleaning needs as well
- How did you get started doing this type of work?
I got started in this line of work because I saw a need for reliable and high-quality cleaning services in my community. After running my own business for a while, I realized how rewarding it was to help people create clean and comfortable spaces. I decided to launch Refresh and Reset to provide tailored cleaning solutions that focus on quality and customer satisfaction. It’s been an amazing journey, and I love being able to make a difference in people’s homes and businesses!
- What advice would you give a customer looking to hire a provider in your area of work?
When looking to hire a cleaning provider, I recommend a few key things. First, check for reviews and testimonials to get a sense of their reputation and reliability. Ask about their cleaning processes and what products they use, especially if you have allergies or preferences. It’s also important to ensure they are insured and bonded for peace of mind. Finally, don’t hesitate to communicate your specific needs and expectations — a good provider will be happy to tailor their services to meet them. Open communication can lead to a better experience and a cleaner space!