On the day I talked to John on the phone, he came to my house within an hour of talking to him. We walked my very small property and discussed what needed to be done. He told me what he could do for me, gave me some suggestions; we agreed on a price, and I hired him immediately. I liked the fact that he is just starting his business, is ambitious, friendly, and flexible. He mowed for the first time on March 1 and did an excellent job. I am very happy with my choice of a professional lawn care service provider and recommend him to anyone.