Magic Touch Carpet Cleaning

Wesley Chapel, FL

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About this pro

How does your service stand out?

We take our time and make sure the job is done right the first time. We rarely have a call back that the custmer wasn't satisfied

What do you enjoy about the work you do?

I love when a customer tells me how good their carpet, Upholstery or tile looks when we get done. It is very satisfying to see a happy customer that's what it's all about for me!

Location

Wesley Chapel, FL 33544

Years in business

14

Times hired on Thumbtack

39

Reviews

21 Reviews
  • Tyler W. Jul 2, 2017
    Carpet Cleaning
    Verified Review
    Nice guy, great price for the quality of work he does.
  • Tarah C. May 30, 2017
    Carpet Cleaning
    Verified Review
    In hindsight, I would not have hired on a holiday (Memorial Day). However, our appointment was Booked and Confirmed but, the gentleman was MIA at 9:00. We reached out, and he thought our appointment was a different time. Then, by 11:00 am we reached out again and he said he was having phone issues, was lost and his GPS was down. At that point, we cancelled.
    Rick H. May 31, 2017

    While I am sorry that there was a problem the fact is when I set the appointment a few weeks ago I didn't know it was Memorial day at the time. I usually don't take any jobs on this day, but when I realized what day it was I figured I do it anyway. Apparently it was my mistake I thought the appointment was between 10-11 AM when I might have set it for 9-10. So I raced over there almost an hour away and would have been about 15-20 minutes late. When I got to the area (it is a large sub division) my phone started dying on me the GPS stopped so I drove for a little bit trying to charge the phone and find the house. Even with it plugged into the charger it wouldn't come on so I am panicking trying to find him. Finally I got it to come on and called the gentleman. I told him my phone was dying and I was trying to locate him. I told him the street I was on and he said he didn't know that street. So I asked him if this was the correct sub division and he said yes. I then asked him if he was off another street and he said yes and said he needed to look at a map to make sure. Then my phone died again so I drive around the street he knew trying to find him still. Finally I go to a restaurant in the neighborhood and a nice gentleman let me use his phone to locate the street. When I get there the owner is gone he left 15 minutes before I got there. Here is the rub the street I was on when I called him was the main drag he was off of if he knew where his house was we wouldn't have had a problem. So as bad as I feel that there was a problem he knew I was trying to find him and left anyway. The moral of this story it helps when you call for service that at least one of us know where you live!

  • Mirelys R. Apr 23, 2017
    Carpet Cleaning
    Verified Review
    Could really see the difference from the beginning!
  • Jessica O. Apr 17, 2017
    Carpet Cleaning
    Verified Review
    VERY PLEASED!
    VERY PROFESSIONAL, FRIENDLY, CARPET LOOKS LIKE NEW.
  • Laura L. Apr 15, 2017
    Carpet Cleaning
    Verified Review
    Excellent job!
    Excellent job! He was very polite, arrived on time and explained what he would be doing. And was very reasonable with his pricing.
  • Douglas T. Mar 31, 2017
    Carpet Cleaning
    Verified Review
    GREAT JOB
    VERY GOOD JOB, WOULD RECCOMMEND THIS VENDOR
  • Megan B. Mar 13, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    Great job! Def recommend.
    Very friendly and professional. On time, and very satisfied with cleaning. Had two microfiber pieces that were dreadful. Thanks so much!
  • Sarah W. Mar 1, 2017
    Upholstery and Furniture Cleaning
    Verified Review
    Great job
    Very punctual, early even. Did an extra area rug for no charge. Very thorough work
  • Pete M. Dec 6, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Job well done
    Great job I thought everything looked much better than he did and would invite them back. Very pleasant dealing with everybody customer service excellent.
  • Kathy J. Nov 1, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    upholstery cleaning
    The technician did a great job on my sofa, loveseat and chair. He was very professional and polite, and my furniture has never looked better!
  • Allison W. Sep 2, 2016
    Carpet Cleaning
    Verified Review
    Great job cleaning carpets!
    Did a great job! Flexible with time/dates when I needed to reschedule! Will definitely use again in the future! Thank you!
    Rick H. Sep 3, 2016

    Thank you I am happy to hear you were pleased with the work. We are here for you when ever you need us!

  • Joseph G. Aug 2, 2016
    Upholstery and Furniture Cleaning
    Verified Review
    Spots weren't. Removed from love seat. I was disappointed about that. I thought I had them professionally done that would help get him out of there. But that wasn't so. Otherwise I was very happy with the service and everything went well
    Rick H. Aug 2, 2016

    Sorry not sure why it happens from time to time we will gladly come out and see what we can do to try and remove the spots!

  • Joanna F. Jul 28, 2016
    Odor Removal
    Verified Review
    This company exceeded expectations for the task at hand .This was a difficult job and the result was superior
    Rick H. Aug 2, 2016

    Thank you let us know if there is ever anything we can do for you!

  • Rene H. Jul 23, 2016
    Carpet Cleaning
    Verified Review
    Cleaned 3 rooms in about one hour. No complaints.
  • Chris P. Jun 18, 2016
    Carpet Cleaning
    Verified Review
    cleaned two rooms and several throw rugs
  • Maritere C. May 28, 2016
    Carpet Cleaning
    Verified Review
    Great work!! Quick service will recommend.
  • Karen B. May 26, 2016
    Carpet Cleaning
    Verified Review
    I would highly recommend this company to anyone! They showed up when expected and took their time to deliver an A+ quality job for a very fair price. No wham bam thank you ma'am here! I will definitely be using them again. :-)
  • Angelo T. May 11, 2016
    Rick and his team do an excellent job! Highly recommend.
  • Mia N. Apr 17, 2016
    Always great results. Punctual and reliable. I have referred Magic Touch Carpet Cleaning to several friends and clients over the past 7 years. Maidbymia (residential cleaning)
  • Barry M. Apr 13, 2016
    I have used and recomended Rick with Magic Touch Carpet Cleaning for over 6 years now. I manage a 1000 home upscale community in Tampa. Just say there could be some picky customers. Not once has his work been nothing but exceptional... Thanks Rick and staff for all your hard work..Barry Moon
  • Ryan M. Apr 7, 2016
    I had them clean carpet in 3bedrooms and my living room, and I also had them clean the tile in my kitchen. Their tech showed up on time, and was very courteous and friendly. We discussed the options and he got right to work. I was very pleased with the job they did, and their pricing was quite fair. I will definitely use them again

Q&A

What questions should customers think through before talking to professionals about their project?
That cheap isn't better you get what you pay for and the money you think you save by hiring the cheapest company will cost you in the long run. Your carpets will wear faster, The traffic areas will start greying and will no longer look clean as they would if they had been done right before and the carpet will need to be replaced much sooner.