Palm Beach Geek
About this pro
Great service, these guys really know what they're doing. Everything is working better than ever.Aug 20, 2016
I have been using The technician Nick for over ten years. I have referred him to countless clients of mine, and I wouldn't trust anyone else for all my computer repair needs.Aug 20, 2016
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- What should the customer know about your pricing (e.g., discounts, fees)?We have a flat rate no hassle pricing system. We do not charge by the hour unless asked to do so.
- What is your typical process for working with a new customer?We have a simple customer repair authorization form that we complete for you as one of our technicians ask you a few questions and document the problems you've encountered. Once completed we will provide a call back normally same day with a diagnosis for the unit and an affordable and competitive quote for the repair.
- What education and/or training do you have that relates to your work?All of our technicians are Comptia A+ certified and the higher tier technicians have acquired either MCP/MCSE and/or CCNA certifications.