What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the urgency of the project, time required and resources dedicated to each project.
What is your typical process for working with a new customer?
The process goes through a discovery phase to get acquainted with the customers objectives, budget, expectations, and timeline so that a plan and estimate can be developed and presented.
What education and/or training do you have that relates to your work?
Apart from 8+ years of experience in the field, I've attended to countless online courses from many experts in conversion optimization, pay-per-click, organic SEO, website optimization and development.
How did you get started doing this type of work?
I started out studying computer programming on my own online and went on to work as a conversion optimization analyst and web developer. After having worked with big clients like Ferrari, Uggs, Tommy Hilfiger, and others, I went own to work with web agencies and eventually on my own.
What types of customers have you worked with?
Ferrari, Uggs, Tommy Hilfiger, Nickelodean, DirectBuyLighting, Touch of Class,
MensUnderwearStore, Rockport, Cache, DiversDirect, Fathead, IntegraMed, Tracksmart, PetCareRx, OpenSky, G&L Clothing, Gaiam, 10DollarMall, Club-Asteria, Lillian Vernon, Helmet City, Avenue, Aquasana, FigLeaves, Scuba, Rocco Forte Hotels, Everglades Direct, Brazilian Realty, Assurance Power, Profit.ly, AquaBlu, 12 Palms Recovery, Believer Search
Describe a recent project you are fond of. How long did it take?
Currently working on a direct marketing project with an one of the top alternative health doctors in the world. Also working with local West Palm Beach businesses in the professional trade areas and developing a proprietary B2B software.
What advice would you give a customer looking to hire a provider in your area of work?
I would advice to ask the following questions from a Google article:
Some useful questions to ask an SEO include:
Can you show me examples of your previous work and share some success stories?
Do you follow the Google Webmaster Guidelines?
Do you offer any online marketing services or advice to complement your organic search business?
What kind of results do you expect to see, and in what timeframe? How do you measure your success?
What's your experience in my industry?
What's your experience in my country/city?
What's your experience developing international sites?
What are your most important SEO techniques?
How long have you been in business?
How can I expect to communicate with you? Will you share with me all the changes you make to my site, and provide detailed information about your recommendations and the reasoning behind them?
What questions should customers think through before talking to professionals about their project?
Customers should have set specific goals, average time they would like to accomplish them and appropriate budget.