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Stratus Roofing
Stratus Roofing

Stratus Roofing

Discounts available
Discounts available
Free on-site estimate


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New roof type

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Introduction: LEADING the roofing industry by putting PEOPLE FIRST! What goes into repairing a roof, replacing a roof or even starting a roofing project is so much more than just what you see on top of a home. It’s the entire process of making sure our customers are helped through every step. Because owning your house is really more than having just a sound and sturdy roof over your head. Confidence in your home starts at the top. The Stratus Difference means that no matter the roof repair or roof replacement, you’ll have a specialist that has experience in a wide range of roofing options to assist you every step of the way. You will be offered a variety of roofing materials to choose from and a warranty that backs it all up. Ready to talk about your roofing options? Let’s chat!
Overview

Hired 46 times

1 similar job done near you

Background checked

56 employees

6 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Featured Projects

45 photos

  • Orlando Home

    Roof Installation or Replacement

Specialties
New roof type

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Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Excellent 4.9

26 reviews

5
92%
4
8%
3
0%
2
0%
1
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Read reviews that mention:


Leo E.

Roof Installation or Replacement

First time we’ve bought an older home and we’re a bit intimated about a new roof. Stratus was right there and communicated during the whole process
Jan 8, 2021
·
Verified
Jean A.

Roof Installation or Replacement

The entire crew did a super job! From Brian setting up appt with George who did our estimate, explained every step of job and maintained contact thru entire job. The roof looks great, definitely exceeded our expectations.
Dec 31, 2020
·
Verified
Yvonne W.

Roof Installation or Replacement

In latter January of 2020, I went to Thumbtack to find a roof replacement company. After reading the reviews on Thumbtack and on the BBB, I reached out to several companies to submit proposals. We ended up going with Talco Construction, LLC out of Winter Garden. Why did we chose them out of four others? From the beginning, their customer service, professionalism, responsiveness was amazing! My first point of contact was with Sales and Marketing Manager, Brian Lancaster at 11:38 PM apologizing for not "getting a hold of you (me) earlier." Not only did he want to schedule a call time the next day , at 12:21 AM, he emailed me the Eagle View report for my home. He really set the stage for the kind of service we would receive throughout the project. I can't say enough about Brian and his responsiveness in addressing the customer's needs but his professionalism really went beyond anything I'd ever experienced in a business venture of this size. The Sales Rep Manager assigned to us, Trina Savage was a petite dynamic professional who was not only personable, she was extremely knowledgeable as well. To our surprise, she got up on the roof with the rest of the fellas (two who submitted proposals didn't). She did this in order to give us an accurate representation of what we could expect price wise, work wise and product wise. We had a very old roof, with rotten wood. It was bad. Once we finished working with them on pricing, we honestly believe(d) they had our best interest at heart which is hard to believe in this day and age. I don't exaggerate when I say they are company that cares about and values customer relations. All of this is not to say that we didn't have some problems when it came to installation but what makes a company great is how they rise to the top in adversity - when there are problems. I have no words to describe the great lengths they went through with us to handle/address issues that came up on the job. From Brian to Trina, to Melissa, the president of the company, I can say the same thing - they are honest, fair and regret when there is a problem on one of their job and they do whatever they can to resolve the issue. They want to ensure customer satisfaction in relationships, product and services. The quality of work is amazing and the value was great as well. They used Owen Corning Shingles and proved themselves very knowledgeable the product. I would recommend them to anyone at any time. They are what makes a great company. You will do well to use them if you find yourself in need of roof repair/replacement.
Mar 19, 2020
·
Verified
Mary W.

Roof Installation or Replacement

Stratus roofing delivered a very good product (5/5 with less than a handful of nails found in our yard). I would explain the process like buying a used car (3/5 stars), except the salesmen comes to you. I would also advise to be very actively part of ensuring that the site supervisors are doing their jobs. They tend to sit and watch the guys work but not actually ensure they are doing what they are suppose to. Things that might be important to you or that you previously discussed are quickly forgotten. And like in any situation that you are dealing with, seasoned salesmen make sure you get everything IN DETAIL in your quote. When things change on the job site like ALL construction processes, don’t trust that they will bill you correctly for those additions. You will be happier if you’re involved in the project and have EVERYTHING IN WRITING because after the project is done, you’ll know exactly what the extras were as well as their prices. We found that when the project was complete, there was a discrepancy in what we were told due to lack of communication from the sales representative and project supervisor, this resulted in us losing trust in the integrity of the company.
May 5, 2021
·
Verified
Jonathan M.

Roof Installation or Replacement

This is by far the best roofing company I met. I love the work they responsible clean punctual respectful very responsive if there’s any issues. Great pricing I do highly recommend this company to everyone check them out you won’t regret. Also can’t forget my guy Ron he’s the best in helping me out with everything supper responsive supper responsible he help me out every step of the way than you Ron for making this experience awesome and unforgettable definitely will use you in the near future
Oct 30, 2019
·
Verified
Credentials
Background Check

Brian Lancaster

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We offer FREE Estimates and Evaluations for your roof. We also will assist you with the Insurance Claim Process. We provide Discounts for Military, Law Enforcement, and Fire Rescue and Teachers. Also, we have a Referral Program where ​you can earn a $100 gift card.

  • What is your typical process for working with a new customer?

    The first thing is making an appointment for us to meet you in person at your home, and we follow any social distancing the customer prefers. You can schedule your FREE Estimate or Call Back by contacting us here. We like to meet our customers face-to-face, so we start by scheduling an appointment time that works best for our clients.

  • What education and/or training do you have that relates to your work?

    We are a GAF Master Elite Installer, and only 2% of roofers across the country are qualified at the Master Elite Level. All our staff have years of service training and and experience to give you the highest quality roof for your home or business.

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