We d apologise for all the incovinience that you had with our company, was not done in purpose. We try many times to resolve the problem with Groupon and we did not get a respond either because they still owe us money for the sale deal. If you can call Groupon and get a refund for what you pay for in full. Do tell Groupon that our studio no longer are accepting certificate for the follwing location due to close studios in Chicago, Indianapolis, NY, NJ, Las Vegas, San Francisco, Dallas, Houston Texas and Califirnia. We are open for all of Florida. Again thank you and our depest apologies.