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Exceptional customer service. Very responsive, very nice and pleasant cleaners. We are super satisfied with the service we get from them and will continue to use them, we scheduled weekly service after one cleaning.Aug 16, 2019Review from GoogleBrilliant Maid's reply
Thank you for the kind words & for using our services Bobby! We were happy to clean your home!
Update: The company did reach out to me to offer to come clean up the missed area but the tenants had already cleaned it so I was offered a $25 refund. This made me change my review but since I was charged an extra $75 on top of my initial quote of $233, I won't update to 5 stars.This was a cleaning before new tenants moved in. I looked the house over but didn't think to pull out the stove because they're professionals. Well, below you can see how it looks. They were very nice but I paid too much for this to have been overlooked.Jul 12, 2019Review from GoogleBrilliant Maid's reply
Brandon, I spoke with you regarding this one issue with the cleaning. My team was prepared to come back and clean under the stove (images in the picture) but you declined. I gave you a refund for this omission. You told me the rest of the clean went well.
- What should the customer know about your pricing (e.g., discounts, fees)?All of our prices are available on our booking page! You can easily book your appointment within 60 seconds on our website. Select the date, time and type of cleaning needed. Let us handle the rest!