Custom Junk Removal LLC

Acworth, GA

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About this pro

How does your service stand out?

We offer superior customer satisfaction!

What do you enjoy about the work you do?

We love when we remove unwanted items and the expression of our client is relief, accompanied with a smile.

Location

Acworth, GA 30102

Years in business

4

Number of employees

4

Times hired on Thumbtack

129

Reviews

98 Reviews
  • Andrea R. May 4, 2017
    Furniture Removal
    Verified Review
    Quick and easy experience. Everything was done via email, and I could even pay over the phone. Great company, with great prices.
    Brett W. May 4, 2017

    Thank you for your positive feedback! Let me know when your in need of our services in the future :)

  • Michael W. Mar 26, 2017
    Junk Removal
    Verified Review
    Everything was on time and done right
    Brett was great to work with! On time and thoroughly removed everything! He understood our tight timeline and made sure the next contractor was able to start on time
  • Katie V. Mar 17, 2017
    Junk Removal
    Verified Review
    Great service
    Brett was great!
  • Sparkle A. Mar 13, 2017
    Junk Removal
    Verified Review
    Great communicator, Cleared out everything really fast. Will definitely recommend to friends and family.
    Brett W. Mar 13, 2017

    Thanks again Sparkle :) we appreciate your kind works. Look forward to working with you again

  • Brittney T. Mar 8, 2017
    Junk Removal
    Verified Review
    Thanks!
    Very fast and helpful!
    Brett W. Mar 8, 2017

    👍 we appreciate your business. Thank you for the awesome review 👍

  • Ge D. Feb 17, 2017
    Junk Removal
    Verified Review
    Brett was quick to respond, kept to our agreed upon plan ....
    Brett was quick to respond, kept to our agreed upon schedule, and was reliable & dependable. He exceeded my expectations. I'm a happy customer. Thanks Brett !!
    Brett W. Feb 17, 2017

    Thank you sir! It was nice to meet you. I hope to do more business with you soon! Brett

  • Kayla D. Feb 3, 2017
    Furniture Removal
    Verified Review
    Thanks Brett!
    Friendly and were willing to fit me into an already full day for them just to accommodate my needs/schedule!
  • Brandi P. Feb 3, 2017
    Junk Removal
    Verified Review
    Outstanding Junk Removal
    Brett was friendly, efficient and professional. I definitely recommend his services.
  • Wally M. Jan 13, 2017
    Furniture Removal
    Verified Review
    the best in junk removal
    I am truly more than satisfied from the service I received from custom junk removal. I call them gentleman and very professional.
  • Jonathan S. Dec 22, 2016
    Junk Removal
    Verified Review
    Very Happy!
    Very professional. Great experience.
  • Nicole A. Dec 12, 2016
    Furniture Removal
    Verified Review
    Thanks
    Came when they said, quick and enjoy took an extra piece of furniture. Very satisfied
  • Joy C. Dec 4, 2016
    Junk Removal
    Verified Review
    Great job
    Timely & reasonably priced. We will use this company again!
  • Betty R. Nov 13, 2016
    Junk Removal
    Verified Review
    Great job!
    Brent Warren was very responsive to my request for assistance. He was on-time, professional, friendly & efficient. I recommend him, and I intend to use his service again in the future.
  • Cassie E. Oct 4, 2016
    Junk Removal
    Verified Review
    Great Job!
    Great communications and great job.
  • Kay B. Sep 26, 2016
    Junk Removal
    Verified Review
    Prompt, Courteous and Reasonably Priced
    Good price. Courteous and flexible with the schedule. Will use again.
  • Claude A. Aug 27, 2016
    Junk Removal
    Verified Review
    Brett W. Aug 28, 2016

    thank you Claude for the 5 star review. Even tho you were able to take care of the items. Let me know if you need me in the future. Thanks Brett

  • Lee N. Aug 21, 2016
    Property Cleanup
    Verified Review
    Job was done to completion and this was a very rough house. It was full of extremely dirty property and garbage. Highly recommend.
  • Alicia J. Aug 16, 2016
    Junk Removal
    Verified Review
    Brent was very professional, fast and courteous when removing items from my home, last minute. I would definitely use them again!!! Outstanding...
  • Scott T. Aug 6, 2016
    Junk Removal
    Verified Review
    Brett was amazing. He showed up on time and was extremely efficient. I would highly recommend.
  • Renee J. Jul 23, 2016
    Furniture Removal
    Verified Review
    I HIGHLY recommend this company!!!! I requested a quote and within minutes Brett responded via email and a follow up call. He quoted a reasonable price and was here within the hour due to another job in the area. He was very professional with a very friendly personality. I cannot express enough what a pleasant surprise this was, as this was my first time using this site. I am 100% satisfied. Thanks again Brett!
  • Lisa D. Jul 21, 2016
    Junk Removal
    Verified Review
    Such great experience! Brett is ready to help when you need him!
  • Josetta M. Jul 6, 2016
    Junk Removal
    Verified Review
    Brett Warren was at our house within minutes of his immediate call back. Inexpensive and just the kind of professionalism and service my husband and I like.
  • Michelle G. Jul 2, 2016
    Junk Removal
    Verified Review
  • Lisa M. Jun 29, 2016
    Junk Removal
    Verified Review
  • Ann A. Jun 28, 2016
    Junk Removal
    Verified Review
    They were great we changed what was to be removed and they didnt mind one bit, the new price was more than fair. I would use them again.
  • Amanda Q. Jun 25, 2016
    Junk Removal
    Verified Review
  • Terri M. Jun 11, 2016
    Junk Removal
    Verified Review
    Brett and company showed up and were as nice as could be, did a thorough job and the price was VERY reasonable. Will definitely use again! Thanks, Brett!
  • Mario V. Jun 8, 2016
    Junk Removal
    Verified Review
    Removal of yard waste, efficient, and courteous
  • Mr. J. Jun 4, 2016
    Junk Removal
    Verified Review
    The crew was very professional and on time and gave my a fantastic rate. I will be using them again very soon.
  • Jerri S. May 30, 2016
    Cleaning Out
    Verified Review
    Excellent job! And a great price - thanks!
  • Alan V. May 19, 2016
    Junk Removal
    Verified Review
    On time, quick response, best price. What's not to like!
  • Tim M. May 11, 2016
    Junk Removal
    Verified Review
    Picked up living room furniture. Was able to pickup before new furniture arrived at a reasonable price.
  • Branden C. May 10, 2016
    Property Cleanup
    Verified Review
  • FAITH R. May 9, 2016
    Junk Removal
    Verified Review
    I had a washer and dryer removed. The service was fast and they did a great job. Great customer service, I would definitely use their service again.
  • AJ C. Apr 30, 2016
    Junk Removal
    Verified Review
    I had a lot of junk that was left in a house That I purchased and all was moved to the garage except for a few things. Brett and crew removed everything that I wanted and for some things they asked to be sure. They were very courteous and thorough. They also removed some things I had in a basement and on a back patio. I highly recommend them and I will hire again for future projects. Thank you!!
  • Allison B. Apr 29, 2016
    Junk Removal
    Verified Review
    Professional and quick. I found a couple extra things I need them to haul away in between getting my quote and when they showed up and it wasn't a problem at all. Brett did a good job communicating during the day about his time frame.
  • Betrice L. Apr 26, 2016
    Junk Removal
    Verified Review
    Excellent service and same day service. I was very pleased with his customer service. I will call again in the future. Good price too!
  • Danielle M. Apr 24, 2016
    Junk Removal
    Verified Review
  • Meredith M. Apr 20, 2016
    Junk Removal
    Verified Review
    Very happy with the job and would highly recommend! Brett was very easy to work with and to hire and did exactly what I asked.
  • J. B. Apr 5, 2016
    Junk Removal
    Verified Review
    Outstanding service! I highly recommend them. They were far and away less expensive then other companies that I received quotes from. I will absolutely use them the next time the need arises.
  • Kim B. Mar 26, 2016
    Junk Removal
    Verified Review
    Brett and Trey were professional, on time, friendly, and worked a small miracle. We had our garage flood. They were able to get a tremendous amount of household items and furniture on their trailer. We were extremely satisfied and would highly recommend to others.
  • Abhishek G. Mar 17, 2016
    Junk Removal
    Verified Review
    Brett, came on time and very professionally picked the junk scheduled for pick-up and was very courteous
  • Julie S. Mar 14, 2016
    Junk Removal
    Verified Review
  • Jamie R. Feb 28, 2016
    Junk Removal
    Verified Review
    They did a wonderful job! Will definetely recommend them!
  • Gretchen F. Feb 25, 2016
    Junk Removal
    Verified Review
    We had a small amount of junk to be removed, and an armoire that needed to be moved from our second story to our basement. Brett and his associate arrived on time and did a great job. They carefully evaluated the best option for moving the armoire, and did so efficiently and without damaging our walls in the process. Our junk was removed easily and quickly. The price was also very fair for the work performed. We would gladly hire CJR again.
  • Addie G. Feb 20, 2016
    Junk Removal
    Verified Review
    Great job, great guys, great experience.
  • Joyce L. Feb 17, 2016
    Junk Removal
    Verified Review
    This was my first experience with Thumbtack actually. Brett's pricing was the most reasonable among them so I contacted him after reviewing the bids. Brett responded almost immediately. We exchanged several messages to fix the pickup time. They arrived on time and actually waited for my husband to get home (he was running late due to work). My husband said they were very friendly and courteous. The washer was on the 3rd floor and they even had no problem removing that. We highly recommend using Custom Junk Removal. In fact we plan to hire them again when we clear out our current house in the upcoming months.
  • Gail S. Feb 16, 2016
    Junk Removal
    Verified Review
    Brett was very professional. His customer sevice was fantastic. He arrived on time and removed everything very quickly and at a great price. I will certainly use his services again and highly recommend him.
  • Caroline M. Feb 13, 2016
    Junk Removal
    Verified Review
    Very professional, on time, great price. Would hire again.
  • Jenny E. Feb 10, 2016
    Junk Removal
    Verified Review
    I needed a heavy sofa and love seat hauled away. Brett at CJR quoted me a reasonable price, was able to get to me the following day, stayed in contact so I knew what the schedule would be. They were in and out in no time. Very courteous and professional. I will definitely use them next time and recommend them highly.
  • Couch D. Feb 1, 2016
    Cleaning Out
    Verified Review
    Excellent service and did more then asked.
  • Darrell S. Jan 16, 2016
    Junk Removal
    Verified Review
  • Henderson M. Dec 22, 2015
    Junk Removal
    Verified Review
    I recently cleaned out my attic, what I found as myself and a friend removed everything was an unaired episode of 'hoarders' from where my Grand Parents had collected and saved just about everything they been given, acquired and purchased over their lifespan. My living room turned into a 2 day storage of attic collectibles, junk, xmas decorations, gift boxes and old cloths. I searched and received quotes from 6 different companies including Custom Junk Removal. Mr. Brett and his team kept an open line of communication and updates on arrival time. Upon on-time arrival, they were professional and ready to get to work. I had already notified Mr. Brett the owner of my time constraints and time wasted earlier in the morning from a competitor who was an hour behind schedule resulting in me canceling his service after 2 hours had passed. Mr. Brett and his team were already booked for the day, but fitted me in-between his previous and next appointment to help me out. I will be and have already confirmed with Mr. Brett at Custom Junk that I will be using his services again at the 1st of the New Year for removing items from the basement. I would strongly urge for anyone to 1st check qualifications and reviews on any service provided by a company and will say Custom Junk is certified, very reliable and affordable.
  • Juan B. Dec 7, 2015
    Junk Removal
    Verified Review
    I will be using Brett for all my junk needs!!
  • Srinivasa T. Dec 3, 2015
    Junk Removal
    Verified Review
  • Anna W. Nov 20, 2015
    Junk Removal
    Verified Review
    Removed the junk identified within minutes. He was timely and efficient. I will request them again.
  • Lynda L. Nov 17, 2015
    Junk Removal
    Verified Review
    Team was professional and got the job done well within expected timeframes and cost. Great experience, would definitely use them again and refer them to others.
  • Julia E. Oct 20, 2015
    Junk Removal
    Verified Review
    Company provided courteous and professional service; would use this company in the future.
  • Jitesh D. Oct 17, 2015
    Junk Removal
    Verified Review
    Had to get the stuff out today. These guys were on time and quick in their work. Took all the stuff out and for a resonable price, they took additional stuff out too. Highly recommend them based on my experience. Good job!
  • Philip W. Oct 15, 2015
    Property Cleanup
    Verified Review
    Brett and his crew were very professional and courteous. They quickly positioned themselves at the job site, surveyed what was required and promptly executed the job with minimal supervision. What could have been a headache was a piece of cake. Kudos.
  • Jackie C. Oct 11, 2015
    Junk Removal
    Verified Review
    Brett did a wonderful job. He addressed all questions in an upfront, transparent manner and did not stray from his original quote. Very prompt and professional...will definitely use him again.
  • Genevieve P. Oct 6, 2015
    Junk Removal
    Verified Review
    We had excellent service and appreciated their patience and contact that was kept before the service. Very efficient and kind.
  • Jim P. Sep 19, 2015
    Junk Removal
    Verified Review
    Price very reasonable. Picked up items on the weekend and at time scheduled. Would recommend Custom Junk Removal.
  • Carl A. Sep 13, 2015
    Junk Removal
    Verified Review
    good service, no complaints at all. Thank you !!!!
  • Chris C. Sep 12, 2015
    Cleaning Out
    Verified Review
  • Afton M. Aug 28, 2015
    Junk Removal
    Verified Review
    Seriously, this was so easy and affordable. They brought a truck with a trailer and hauled away the most disgusting couch out of my garage and a bunch of other crap that's just hard to throw in the regular garbage. So thankful to have cleaned all this out and that it was so easy to do it. I would definitely use Brett again.
  • Martha W. Aug 28, 2015
    Junk Removal
    Verified Review
  • Renee G. Aug 15, 2015
    Junk Removal
    Verified Review
    Brett was super courteous, very friendly and responsive. I would highly recommend him.
  • Marquella G. Aug 13, 2015
    Junk Removal
    Verified Review
    They were very professional and the job was done correctly. I would definitely recommend this company.
  • Dawn F. Aug 12, 2015
    Junk Removal
    Verified Review
    I would highly recommend these guys! Brett and his crew were very professional, quick, and went above and beyond what I originally asked them to do. I will hire them again. You won't be disappointed!
  • Judith C. Aug 11, 2015
    Junk Removal
    Verified Review
    Wonderful team of professionals. They came on time, ready to work and completed the job at a great price, and finished within 10 MINUTES!! I will definitely be using them again!!!
  • Charles S. Aug 9, 2015
    Junk Removal
    Verified Review
    ontime, efficient, professional, and best of all... priced right
  • Darryl C. Aug 5, 2015
    Junk Removal
    Verified Review
    I highly recommend Brett and Custom Junk. Professional and friendly service! He gave me an estimate and he stuck to it that estimate. Excellent job Brett! Hire this guy!!!
  • Jamie G. Aug 3, 2015
    Junk Removal
    Verified Review
  • Scott B. Jul 25, 2015
    Junk Removal
    Verified Review
    Fair charge and punctual. Responds very well to customers needs.
  • Donna H. Jul 19, 2015
    Junk Removal
    Verified Review
    Great job. Showed up on time and charged less than I expected to pay.
  • Angela S. Jul 10, 2015
    Junk Removal
    Verified Review
    I had some furniture that I needed removed. CJR (Brett Warren) was very professional and worked with my schedule. When I have other items to haul away I will call this company. I would definitely recommend this company to my friends.
  • Josh F. Jul 1, 2015
    Junk Removal
    Verified Review
    Great service. Awesome communication.
  • Jim V. Jul 1, 2015
    Junk Removal
    Verified Review
    Brett was excellent! He contacted me immediately and continued to respond to all of my questions in a professional and timely manner. He arrived on time, and did the job quickly and efficiently for the agreed upon price. I highly recommend Brett and look forward to using his services again!
  • Barbara G. Jun 14, 2015
    Junk Removal
    Verified Review
    Great job Very nice
  • Greg W. Jun 12, 2015
    Junk Removal
    Verified Review
  • Alison N. Jun 7, 2015
    Junk Removal
    Verified Review
    Professional, friendly, and very fast...I really appreciated their hard work. I'd definitely recommend them and use them again!
  • Linda S. Jun 4, 2015
    Property Cleanup
    Verified Review
  • Pat B. Jun 4, 2015
    Junk Removal
    Verified Review
    Brett and his team did an excellent job of removing all my items quickly in an efficient manner. I am very pleased with the results of their hard work. P. Brisendine
  • David W. Jun 3, 2015
    Junk Removal
    Verified Review
    Excellent pricing and service! Gentleman was here in less than 10 minutes. He even loaded the load in the rain. While immediate service was not required, immediate service was provided. Excellent, excellent price, quality and work. Simply wonderful. Would do business with again and would give highest recommendation.
  • Steve T. Jun 3, 2015
    Junk Removal
    Verified Review
    The team was great. Very courteous, let me know exactly where they were in route, and went above and beyond to make it a great experience. Would definitely recommend and use them again!
  • Gran S. Jun 3, 2015
    Junk Removal
    Verified Review
    On time, fast work, great job.
  • Janet S. Jun 1, 2015
    Junk Removal
    Verified Review
    Very professional and responding
  • Andre L. Jun 1, 2015
    Junk Removal
    Verified Review
    Chris and Brett were awesome. I had a removal that needed to be done the next day. They got me on the schedule and were professional and efficient. Thanks Chris. I will lock them in my phone and definitely only call them in the future. Andre
  • Raquel N. Jun 1, 2015
    Junk Removal
    Verified Review
    Chris and his partner are excellent. They work and arrive fast. They both have great manners also!! If looking for junk haulers utilize them. They are well worth it and very cost efficient!!!!
  • Lee B. May 30, 2015
    Junk Removal
    Verified Review
    These guys are great. Cost effective, timely, and very good communication. Will use them again and have already referred to several friends.
  • Cindy O. May 29, 2015
    Junk Removal
    Verified Review
    Communication was excellent; arrived on time; pricing was very reasonable
  • Maria D. May 28, 2015
    Junk Removal
    Verified Review
    Great communication great service and very helpful throughout whole process reasonably priced would recommend and use again.
  • Shelly F. May 23, 2015
    Junk Removal
    Verified Review
    Brett and Chris at Custom Junk Removal were awesome. Scheduling the service was quick and easy, and they exceeded all of my expectations. The price was very fair and affordable for the service requested. Chris did an exceptional job at my home - he was prompt, very courteous and he made sure that I was satisfied with his work before he left. I would highly recommend them and I plan to hire them again for more projects. Excellent!
  • Amy M. May 22, 2015
    Junk Removal
    Verified Review
    Well done, very impressive service!
  • Armando L. May 7, 2015
    Junk Removal
    Verified Review
    He arrived right on time. Was quick loading. Excellent customer service as well. I recommend him 100%.
  • Lisa R. Apr 2, 2015
    Custom Junk Removal went above and beyond to help me clean up around my home! They were very friendly! As a women its hard to do some of these things by myself, these guys took good care of me and respected my home as if it was their own! I would highly recommend this company to my friends and family. Thanks again!!
  • Robbi T. Mar 19, 2015
    Junk Removal
    Verified Review
    Thank you, Great Job, it was great meeting you.

Q&A

How did you get started doing this type of work?
I have worked in the residential garbage business for 20 years. I realized many years ago the trash man won't take everything. Therefore I started offering this service after my daytime route.
What types of customers have you worked with?
Removal of unwanted furniture, appliances and other random junk in and around the home or office
What advice would you give a customer looking to hire a provider in your area of work?
Try to be specific with the items you are ready to part with and have the items together in one general area. This will help optimize your savings.