Charity was the least expensive of six quotes I received and it was very easy to negotiate my contract with Bobby as he was understanding and knowledgeable. Ultimately, we added several features at my request. Most important to me, Bobby agreed to allow me some sweat equity for credit to fit my budget.
We arranged an agreeable time two weeks out, but Charity was able to reschedule at my convenience for an earlier time. I hired Charity to do three jobs: refinish my hard wood floors, install new carpet and install hardwood floor in a walk-in closet. Refinishing the hardwood floors in my kitchen, dining and living room, required three days due to the drying time for multiple coats of stain. Bobby and his crew worked diligently to complete work in the shortest time possible. Throughout the process, Bobby was very responsive to my phone calls and texts, as well as being very pleasant to work with. My floors turned out exactly as I wanted them. The carpet was installed in three bedrooms and a hallway a couple days later. The carpet was of better quality than the one I had initially selected, at no additional charge, and looks beautiful. My walk-in closet floor was installed the day after the carpet. I call it my small dance floor.
Bobby Steele and Charity are definitely go-to people should you ever need flooring services in the future. They are attentive, courteous and professional. They are a home run in value.