Cathy is absolutely fantastic! I've never actually met her because of my work travel schedule (my wife has become the contact person), But I can't say how pleased I am with her service. I will say our house was an arduous task: we bought the house a year ago, moved in, and it seems that the last people never cleaned + had 3 kids. Our work schedule was very hectic and the house was borderline disgusting. In 2 initial deep cleaning visits, she has whipped it right into shape. Now every couple of weeks she does a rotating cleaning of all the rooms. She's a delight, my wife loves her and so do the pets (the cat doesn't love anyone...) I came home from a trip this past week and walking into my door felt like checking into a clean hotel room, floors clean, towels folded and hung on the rack, all the loose clutter organized into a pile for me to put away. Thank you Cathy, You're a life changer!