FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer fair, transparent pricing with no hidden fees. Every quote is tailored to the job so you always know what to expect. My rates are competitive and reflect the quality, reliability, and attention to detail in every project. Special offers: free quotes, discounts for seniors, veterans, and repeat customers, plus no call-out fees for local jobs. Quality work at an honest price — guaranteed.
- What is your typical process for working with a new customer?
My Process for New Customers Initial Contact: You reach out by phone, email, or message to discuss your project needs. I’ll listen carefully and gather the key details. Free Quote: I provide a clear, upfront estimate with no hidden costs or obligations. Scheduling: Once you’re happy with the quote, we’ll agree on a convenient date and time to start the work. On-Site Work: I arrive on time, fully prepared, and treat your property with care and respect. Quality Check: When the job’s done, I make sure everything meets your expectations and my quality standards. Follow-Up: Your satisfaction matters — I’ll follow up to ensure you’re completely happy with the results.
- What education and/or training do you have that relates to your work?
Education & Training I’ve built my skills through a combination of hands-on experience, formal training, and industry certifications. Over the years, I’ve worked on a wide range of projects that have strengthened my expertise in quality workmanship, safety, and customer service. I hold relevant trade qualifications and stay up to date with the latest techniques, materials, and regulations to ensure every job meets professional standards. My focus on continuous learning and attention to detail means every project is done safely, efficiently, and to a high-quality finish.