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CHRISWITHCAMERA captured our wedding reception on 7/9/16 in Atlanta, Ga. I have known Christopher Wong for quite a few years, and I couldn't imagine anyone else I would rather have to capture this important event. His ability to capture moments of genuine emotion and joy are unparalleled, and all the guests keep saying how nonintrusive he was during the party. This allowed everyone to be themselves, and we now have these moments with our friends and family forever. He is extremely easy to work with and very accommodating. He really takes time to learn about the people at the party so he can capture them in their best light -- no pun intended. He made sure to take pictures of everyone, and he gave me a variety of edited photos. The editing was also great; however, there was not much needed since the photos were already great to begin with. You know he's a good photographer when even the original photos are spectacular. If I could give CHRISWITHCAMERA more stars, I would. I'm keeping him in mind for future jobs ;)Aug 3, 2016
Our experience with Chris was wonderful! We hired him to capture maternity shots, and he did a beautiful job! Not only were the photos so beautiful, but working with him was a breeze! He was more than happy to accommodate our location request and communicating with him throughout the months leading up to the shoot was seamless! Can't wait to have another session with him again once our baby girl is here!Nov 4, 2013Verified
Chris is great and extremely professional. He was on time and knew exactly what i wanted. I described my vision and he delivered. Will use him for all of my photography in the future.Jan 10, 2012Verified
The quality of work done for our engagement session by Chris's employee/photographer, Kristi Ford, was INCREDIBLY SUB-PAR. I will gladly send ALL (there wasn't many provided) of our engagement session photos to anyone who is considering working with his photographer. Stay away. Far away. From green hair, to part of the picture in focus, part not, to almost all of the pictures being from behind and 20 or more feet away to pictures actually sent to us that including car keys and make-up bag in hand....the composition of the pictures was just truly terrible. I cannot review Chris's work, as he was not our photographer - but I can tell you how, as the proprietor, he handled this situation with total lack of professionalism. He promised to re-do our engagement session and to shoot our wedding himself and would do so 'only charging extra for gas.' The next day, Chris Wong went back on this and stated he needed $1000 more. We were appalled. Chris then said, via email, that he'd refund our money (a $100 deposit was paid). After asking several times, he never provided this refund. Indeed, he threatened he'd rather go to the trouble and expense to SUE US IF WE GAVE HIM A BAD REVIEW than simply refund $100. We found another photographer, Jessie Modlin, who re-did our engagement session - doing an amazing job and supplying 3 times the shots - and eventually our wedding, too - ALL AT THE SAME PRICE POINT charged us by Chris for Kristi as our photographer. Bottom line, his employee's work was terrible, and Chris Wong handled the situation with total lack of professionalism and with broken promises.Sep 19, 2013VerifiedCHRISWITHCAMERA's reply
This review contains some elements of truth, but also some details that are completely fiction. In fact, portions of this review are entirely untruthful. It is entirely reasonable that this reviewer, Robin, may feel dissatisfied with the images she received for her engagement. Robin called me in order to express that dissatisfaction and in response I apologized that she was unhappy and that told her that I would re-shoot her engagement photographs at no cost other than travel. She asked me if I could photograph her wedding instead and I told her that I was pretty sure that I was available on her date and that I would need to double check to be sure. There was absolutely no conversation about whether there would be a cost associated with that, because at the time of our conversation, I was not even sure if I was available. I, of course, never even suggested to her that I would photograph her wedding at the rate she was quoted for another photographer's work and and the reason for that is very specific - I employ a number of photographers are varying degrees of experience and levels of equipment in order to accommodate a variety of couples with a variety of wedding budgets. My rate is $2000 to photograph a wedding as a result of my experience, education, and level of equipment. Kristi charges $500 to photograph a wedding via the same measurements used to determine price. Krist is very talented, but she does lack in experience. Robin understood this at the time of hiring. Regardless of that, Robin is still perfectly justified to have the opinion that the photographs she received did not make her happy. I can never claim on behalf of anyone that they should or they should not like a photograph or a video that my company gives to them. My response to that dissatisfaction was very clear and simple: 1) I offered to re-shoot Robin's engagement at only the cost of travel. 2) I offered to reduce my rate by 50% to bring her cost to $1000 rather than $2000. I suspected I would receive back a response from Robin either accepting that offer or her telling me that she could not afford the $1000 rate either, at which point I would have been happy to completely refund her money. Instead, she wrote me a letter very similar to the review she has left above. The anger, bitterness, and demanding nature of the letter was abusive and extremely offensive. So, it's very important to understand, at this point I stopped going out of my way to do favors for Robin. I stop being nice to a person when they stop being nice to me. It's important to understand that Robin's total payment had been $500 (engagement included) in total with $100 of that being a deposit for the date of her wedding. I immediately refunded the $400 Robin had paid for her wedding (including the cost of the engagement). However, I did not refund her the $100 she paid as her deposit. The reason for that is very simple - a deposit is specifically for that purpose. Robin's date had been secured and unavailable to other brides and Robin chose to withdraw her business with Kristi. The purpose of the a deposit is that it is not refunded in the case of a person electing to no longer use a photographer's business. Is this a very literal and cold interpretation of that usage of a deposit? Yes it is, because Robin was very rude and cruel to Kristi in her letter. Further, she was very rude and cruel to me as well. So, I gave the $100 that Robin had paid as her deposit to Kristi in order to make sure that Kristi had been paid for her time, and quite honestly Robin's unnecessarily abusive behavior. Had Robin simply said that she was uncomfortable with Kristi photographing the wedding and could not afford the $1000 50% rate that I had offered her, she would have received all $500 back as a refund. However, again, her behavior was extraordinarily abrasive in response to what had been very kind treatment.
Working with Christopher was an incredible experience. Aside from having captivating photography that captures mood and moments, he was incredibly personable and warm. It felt like he cared about us, and it showed in the photographs. Definitely five stars in all areas, highly recommended.Sep 28, 2013CHRISWITHCAMERA's reply
Good memories :)
- What types of customers have you worked with?I'm here on thumbtack primarily for weddings, but I am all over the place. I'm a fine artist - I create portraits, document events and parties, and make conceptual and abstract art.
- What advice would you give a customer looking to hire a provider in your area of work?Communication is the key! Keep in touch. Ask questions. The relationship between a photographer and their client is not too far off from a friendship. It's important to understand each other - the more you talk, the better it is.