|Sunday||8:00 a.m. to 7:00 p.m.|
|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
Bellhops Moving (Atlanta, GA)
About this pro
Exactly the right service for a small job.Apr 23, 2018Verified
Movers showed up with no tools to break down furniture (which I requested to be done) nor anything to protect my furniture from damage in the truck during transit. We are still finding scratches, dings and scuffs on our wood furniture, even the large items we wrapped. Side note, two days later my sons and I moved a 20x20 storage full of items/furniture and not one scratch noticed on any items (just because we packed the truck correctly). They didn't lay anything down on our brand new wood floors which they dragged items across causing damage. They "folded in half" a king size mattress with coils and foam making it completely useless (they did replace that). Another side note, the frig, stove and new mattress got delivered by other companies and never touched the floor until almost in place where they belonged. The BIGGEST issue is their "Damage Claim Form" policy. They only gave us 3 days which was almost impossible to get to every item, including the floors which were covered with boxes, in that time. So the only thing that got replaced was our mattress and the rest of the items we have to come out-of-pocket because you're ONLY allowed to file one claim form. Their customer service was great in getting the mattress replaced with no hassle. The crew were a bunch of nice guys, showed up on time but very unprofessional (we didn't appreciate the language) and unprepared. I would only recommend Bellhops if you have your furniture professionally packed and protected AND you supervise how your items are being packed in the truck as well as inspect every item as it comes in the door of your new home. Also, invest in something to lay on your floors during the move! DON'T ASSUME THE MOVERS WILL BRING ANY DROP CLOTHES, FURNITURE BLANKETS, CARDBOARD, BUBBLE WRAP, TOOLS OR ANYTHING ELSE TO PROTECT YOUR BELONGINGS, FLOORS AND WALLS! This may be common sense to some but I don't move a lot so I hope this helps others that don't as well.Nov 20, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We’ve built a straightforward, hourly pricing structure that eliminates surprises: Free estimates, free booking, all-inclusive hourly rates, with no hidden fees for mileage, fuel, stairs, or large items. Hourly Rates by Service Type (all-inclusive rates) ----- 2 Movers with Box Truck (2 hour minimum) $89/hr - 2 Movers $40/hr - Truck & Equipment =$129/hr for 2 Movers + Truck 3 Movers with Box Truck (2 hour minimum) $119/hr - 3 Movers $40/hr - Truck & Equipment =$159/hr for 3 Movers + Truck 4 Movers with Box Truck (2 hour minimum) $149/hr - 4 Movers $40/hr - Truck & Equipment =$189/hr for 4 Movers + Truck There is an additional flat rate of $20/hr on Saturdays. ----- Labor-Only Local Moving (1 hour minimum) 2 Movers: $99/hr 3 Movers: $139/hr 4 Movers: $179/hr There is an additional flat rate of $10/hr on Saturdays. ----- **Last Minute Moves: For an additional hourly rate we can book moves with 1-2 days notice Give us a call or visit our website to get a detailed estimate, check availability, book your move, or ask any questions. *Note: The Thumbtack site calendar does not reflect our actual availability.
- What is your typical process for working with a new customer?Whether you book online or over the phone, we'll guide you through our free reservation process. In minutes, we’ll gather all the necessary details, answer any questions you have, and provide an estimate. Once the reservation is complete, you’ll receive a confirmation e-mail so that you can verify all the details of your upcoming move. On the night before your move, you will receive an e-mail that includes a photograph of each bellhop so that you’re greeted by familiar faces the next day. Your Captain will get in touch on the morning of your move to let you know your team is on the way. Each bellhop will arrive in his or her own personal vehicle. (That’s the way they roll.) Once your team has arrived, they’ll conduct a brief walk-through, take note of any special instructions you may have, and then get to work. When the move is complete, you will receive an e-mail to confirm your service and leave a review. You'll also have the opportunity to tip your bellhops without needing cash on hand. We will charge the same card you used to schedule the move.
- What education and/or training do you have that relates to your work?Our bellhops are unique because we are dedicated to recruiting ambitious, friendly, hardworking people. Prior to being accepted onto our platform, candidates must first complete an interview process to ensure they possess the personality and skills necessary to provide a phenomenal moving experience. Candidates must also undergo a full background check. In addition to movers, we also recruit professional drivers whose sole job is to safely transport your belongings from one location to the next.