FAQs
- What is your typical process for working with a new customer?
At Equip Movers, our process is designed to keep your move simple, clear, and stress-free: Initial Contact & Details We gather key information about your move — locations, inventory, dates, special items, and any unique needs — to ensure we fully understand the scope. Transparent Quote Based on your details, we provide an upfront, honest estimate with no hidden fees. We explain our rates, what’s included, and what you can expect on moving day. Confirmation & Planning Once booked, we confirm all logistics, arrival times, and any additional equipment or manpower needed. We stay in communication leading up to moving day. Moving Day Execution Our team arrives on time, fully equipped, and ready to work. We carefully protect, wrap, and load your items, ensuring everything is handled with care from start to finish. Delivery & Setup At your new location, we unload, place furniture where you want it, and ensure everything arrives safely and in good condition. Completion & Follow-Up We walk through the job with you to make sure you’re satisfied, answer any questions, and address anything you need before we close out the move.
- What education and/or training do you have that relates to your work?
Our team at Equip Movers brings a combination of hands-on experience, industry-specific training, and safety-focused education to every job: Professional Moving & Logistics Training Our movers have completed structured training in packing, loading, unloading, furniture protection, and safe handling of heavy or fragile items. DOT-Compliant Safety Training We follow Department of Transportation standards, including driving safety, equipment use, and proper lifting methods to prevent injuries and protect your belongings. Equipment & Tools Certification Our team is trained in the correct use of dollies, straps, padding, and other professional moving equipment to ensure efficient and damage-free moves. Years of On-the-Job Experience We’ve successfully completed hundreds of residential, apartment, and commercial moves, giving us the real-world expertise needed for smooth execution in any environment. Customer Service Training We emphasize communication, professionalism, and respect in every interaction, ensuring a positive experience from initial contact to final delivery.
- Describe a recent project you are fond of. How long did it take?
One recent project we’re especially proud of was a full-home relocation for a family moving from a five-bedroom house into a new home across town. The job involved disassembling and reassembling several large furniture pieces, carefully wrapping high-value items, and navigating tight stairways and door frames. We completed the move with a team of three movers and fully equipped trucks. From arrival to final setup, the entire project took about 6 hours. The customer appreciated our efficiency, attention to detail, and how smoothly everything transitioned into their new home. We love projects like this because they allow us to show the full range of our professionalism—careful packing, strategic loading, and a smooth, organized unloading process.