- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are based on the amount you have to be hauled off. Although our vehicles can hold six times the size of what a pickup truck holds, this increment of measurement is used to determine how much (like measuring out a spoon full of sugar into a bowl). For example, if your items take up the space of one pickup truck, it costs $125, 1.5 is $187, two pick up trucks cost $250 and so on. All prices include the cost of landfill fees. Discounts are available upon request for seniors, veterans, disabled, educators, and first responders.
- What is your typical process for working with a new customer?
Booking with us starts with a clear understanding of procedure and pricing. Expect a confirmation text or email after booking directly with us. You can add to your own calendar. Next, expect a call or text when we are about 10 minutes from arrival. Before beginning, we do a walk-thru with you to note all items to be removed. AND, the final price is given. All quotes are at no charge.
- What education and/or training do you have that relates to your work?
Junk removal is simple. It only requires being careful (moving slowly) when removing unwanted items from a home or business.