Palmer Contracting, Inc. DBA. RoofClaimExpress.com home of Pro-Storm (A/R Deptartment above)
About this pro
We needed to get a new roof and had Palmer Contracting give us a quote as well as walk us through what to expect with the insurance company. As we talked with them we also explained that we were ready to do some other remodeling and they told us they could do the additional projects we needed as well as our roof. So in addition to our roof they replaced some of our flooring and painted the exterior also. It was very convenient to have one company do it all and they gave us high quality workmanship.Nov 19, 2015
Roof Claims Express was referred to us by a coworker. We had them replace our damaged roof and also utilized them in the insurance claim portion of the process also. The outcome was great and we are very pleased. They provided us with a great service.Oct 24, 2015
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Standard re-roof pricing in Ga is determined by cost per "square" or 10x10' surface area of shingles being removed and replaced on a roof. The standard per square pricing tends to range from $225-$350 for a good quality shingle. The higher end price will possibly contain code upgrade, ventilation and perhaps shingle upgrades too, and could be based on things like the steepness or "difficulty" level of the installation. Our most common quotes are between $250 and $300 per square and we determine this after seeing the home and basing our figures from the roof measurements. There's many cheaper company's than ours and some higher, but like most types of construction, generally you get what you pay for and some of the larger more "corporate" company's just charge too much.
- What is your typical process for working with a new customer?I like to meet at their home and check their roof out.. to see if they need to make a claim in the first place. Most roofers who try to "sell insurance jobs" will tell everyone their roof has damage even when it doesn't. That's not a good way to start! If there's enough damage we instruct them on the next steps to take with their insurance and even meet with them and their adjuster to make sure everything goes great!
- What education and/or training do you have that relates to your work?My college degree in Communications helped teach me how to market, manage and keep great relationships with the insurance company's and clients I represent. My construction experience is due to the incredible foreman I've worked with since I began in 2008. He's been roofing since 1998 and taught me the essentials. Industry trade journals, reading materials, training classes and keeping up to date with new insurance claim methods and info has done the rest.