Helping Hands Moving Service

4.5
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(46)
4.5
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46 reviews
5
76%
4
11%
3
4%
2
4%
1
4%
Customers rated this pro highly for punctuality, professionalism, and value.
  • Raifa R.

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    I would not hire this company if I had to move again. The movers were nice guys and worked hard however after my move, I found damages to my things that I did not see the day of moving. I have moved twice using a different company. My furniture during this move looked like it has been through a battle. I have scratches and nicks on almost everything. They did not shrink wrap ( did not bring any with them) my furniture to protect it during the move and moved full tables ( dining, breakfast) without disassembling it. I have reported the damages and the company has been slow to act. I am glad to have moved but if I had to do this again, I would go with another company.

    Jan 25, 2018Verified
    Michael C.'s reply

    As explained the furniture repair company isnt available till march. I'm still waiting on your response for how you wish to move forward.

  • Christine R.

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    Damaged several valuable items including piano, grandfather clock, dining room table, mattresses & boxsprings, clothes, dishes and collectibles. Did not protect home carpet and has to be cleaned. Did not wrap or transport items efficiently. Very careless.

      Dec 30, 2016Verified
      Michael C.'s reply

      I'm sorry you lost your clock key and failed to remove the weights in it as we discussed prior to hiring us. The mattress and box spring had dog urine stains on the side from repeated use as a pets favorite spot to potty. We packed your belongings even the broken dishes you held on to. Piano damage was pre existing. All of your furniture was covered with furniture pads thats how the dining room table got 2 white water marks on it. It did not help yall washing your dishes and drying them on the table which was evident in the photos. I could see the outlines of cassarole dish, pots, and cups. Call the furniture company I sent you info on. The $1250 check will cover refinishing with a bit extra. They are highly rated just like my company. I hope they satisfy you more than we were able to. I wish you and your mom the best and god bless you.

    About this pro

    No job is too big or too small! We show up with your needs, concerns, and well being in mind! We aren't lazy, slow, or reckless with your belongings. We strive to be the best movers you've ever encountered. We do through sound ethics, respect, work ethic, and old fashion values that seem to be lost in todays business deals. We truely appreciate the opportunity to earn your business! I enjoy the the people! The folks we help and the men I work with!

    Years in business

    3

    Times hired on Thumbtack

    100

    Number of employees

    5
    Show more

    Photos and Videos

    6 photos

      Q & A

      • What should the customer know about your pricing (e.g., discounts, fees)?
        Our pricing is either an hourly rate or an flat rate. Usually long distance moves are flat and all others are hourly.
      • What is your typical process for working with a new customer?
        Friendly introduction, walk through your needs and concerns, then address how we will service your needs. Next, we get the work done in an efficient and cost-effective manner as discussed. Finally, we collect payment, ask for referrals, and if client will be a reference.
      • What education and/or training do you have that relates to your work?
        7 personal moves and countless professional moves. Also multiple college degrees. Take my clients word for it. We are highly rated on thumbtack, uhauls mover helper, and on Facebook.

      Business hours

      Eastern Time Zone
      Sunday12:00 a.m. to 12:00 midnight
      Monday12:00 a.m. to 12:00 midnight
      Tuesday12:00 a.m. to 12:00 midnight
      Wednesday12:00 a.m. to 12:00 midnight
      Thursday12:00 a.m. to 12:00 midnight
      Friday12:00 a.m. to 12:00 midnight
      Saturday12:00 a.m. to 12:00 midnight
      Coverage Area for Helping Hands Moving Service is about 150+ miles of Columbus, GA.