Hired 107 times
4 years in business
(Eastern Time Zone)
12:00 a.m. to 12:00 midnight
Credit card, Cash
Additional services needed
Packing belongings into boxes,
Furniture assembly and disassembly,
Pool table moving,
Safe or security box moving,
Needed a mover quickly as mine fell through. They were able to help me move same day of request!! Worked quickly and took great care of my furniture and boxes. Also, fun to work with. Will definitely use again if needed.Aug 31, 2018Verified
The moving service was good until the broke my dresser and scratched my furniture and I’ve yet to been able to get them to follow up with the promised repairs. I waited to provide a review in the hopes they would keep their word. I’ve contacted them several times and now they have pieces of my furniture that were to be repaired and I’ve yet to get a resolution. I don’t think I should have to keep following up with them just to be told they would get back to me. It’s been 3 months now.Aug 24, 2018Verified
Anyone looking for moving help will not be disappointed using Stephen from Helping Hands. Stephen and his team were hard working, professional and treated our items like their own. They took extra care when moving not to mark up walls or scrape any furniture. They wrapped fragile items (and dressers so they did not have to be emptied). If needed, I would definite call these great guys again. They were nothing short of amazing!!!Jul 9, 2018Verified
These guys were supposed to move my family. They were to arrive before 10, never showed or called. Called multiple time and was told they were stuck at a weigh station and didn’t know if they could get us moved yesterday. I understand things happen but a simple call and a backup plan could have prevented my stress. We have three small children who had to sleep on the floor last night. Including an 8 month old baby.... Moving is one of those things you have VERY little room for delays. Very unprofessional.Feb 27, 2018VerifiedHelping Hands Moving Service, LLC's reply
My apologies again. We've never gotten stuck at a weigh station before. I did inform you with the information I had at the time. Our last conversation was while in route to you after leaving the truck there in which you said don't bother. I'm sorry again about yesterday. It was outside of my control.
Mike is awesome to work with! The crew he brought with him were top notch! I would absolutely hire them again should we move. I interviewed several local companies and a couple on this website, but I didn't feel as comfortable as I did Mike's team. All the workers were extremely careful with our stuff. In fact, there was only 1 wall scuff in the new house. Only 1!!!!! That's pretty flipping amazing in my book. Considering how many times they had to move large furniture upstairs. My old house had real hard wood floors that are easily scratched. Not a single scratch on the floors. HIRE THESE GUYS!Feb 24, 2018VerifiedHelping Hands Moving Service, LLC's reply
Hey Michael!! Thank you for the amazing review. It was a pleasure meeting you, your family, and earning ya'lls business. If you ever need anything up in Atlanta or down here in Columbus let me know and I'll see what I can do to take care of it. V/R Mike
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- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is either an hourly rate or an flat rate. Usually long distance moves are flat and all others are hourly.
- What is your typical process for working with a new customer?Friendly introduction, walk through your needs and concerns, then address how we will service your needs. Next, we get the work done in an efficient and cost-effective manner as discussed. Finally, we collect payment, ask for referrals, and if client will be a reference.
- What education and/or training do you have that relates to your work?7 personal moves and countless professional moves. Also multiple college degrees. Take my clients word for it. We are highly rated on thumbtack, uhauls mover helper, and on Facebook.