2169 Technologies

Atlanta, GA

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About this pro

How does your business stand out?

Our work ethic speaks for it self, we go the extra mile. Before we start any job, we use a very streamline process to ensure that our jobs are completed with high success rates . Our process starts with a free site survey,then after the job is contracted, we then design the system. During the design phase we utilize software and site survey documentation to ensure the design process lessens the chance for unexpected encounters. We then test and program our systems limiting product failure. We then deploy our systems to customers satisfaction. We are not just installers, we are your lifestyle enhancement.
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Location

Atlanta, GA 30342

Background check

Complete

Years in business

10

Number of employees

7

Times hired on Thumbtack

15

Reviews

8 Reviews
  • Leonard B. Jun 14, 2016
    Home Security and Alarms Install
    Verified Review
    I was very pleased with the work done. I would use them again.
  • Hasina K. May 12, 2016
    Home Theater System Repair or Service
    Verified Review
  • Latecha M. Mar 29, 2016
    Home Automation
    Verified Review
    Franco and his crew did outstanding service. Thank you guys!!!
  • Ronald N. Mar 16, 2016
    Home Security and Alarms Install
    Verified Review
  • Shawyna M. Jan 20, 2016
    Home Security and Alarm Repair and Modification
    Verified Review
    I had an outstanding experience with DI&D. After installation, I ran into a slight problem and Franco was out the next day to fix. He is very knowledgeable and professional and did a great job updating my surveillance system. Thanks
  • Iris J. Nov 30, 2015
    I had my flatscreen/ surround sound installed by them! They are very professional and great customer service.
  • Wendy T. Nov 30, 2015
    I was very impressed at the way Franco was able to fit all of the new equipment in my space. It was professionally and very neatly installed! My theater looks absolutely amazing. Thanks Digital Integration & Design.
  • Halimah S. Nov 28, 2015
    Very great company to work with, they listen and deliver. We liked how they fixed our problem, but enjoyed how they improved or control. Did I say responsive as well, easy to get in touch with.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
All of our Jobs are on standard hourly pricing, yet we do create package jobs with discounted pricing. The project managers can explained this more. IN a nutshell if you have a large project we can save you more by bidding on it all together verses each piece separately. We have a long standing business, so we understand what normal time is needed with normal projects, so our prices reflect that.
What is your typical process for working with a new customer?
We like to meet the customer and get a great overview of what the customer wants (Site Survey). Then we determine what kind of budget the customer, would like to spend. We create the design and send the itemized quote over. Customer accepts and we then make what his/her dreams may be, come true. We like to ensure happiness with each and every customer.
What types of customers have you worked with?
We work in a specified area. We only do residential and light commercial work. Our clients include AT&T, Planet fitness, Popeye’s, Staples and Buffalo Wild wings, for commercial work. We have done work for many Celebrities and most importantly, our customers. No matter who you are we still treat every job the same, Pride, dedication. Please check our website as we add more and more clients to our list.
What advice would you give a customer looking to hire a provider in your area of work?
Because customer expectations are sometimes not completely clear, we like to do a site survey. Be prepared to take time to fully work on the details of the project. Many times because you may know what you want, but do not know how to explain it. You may not understand the details that come with installation. Be prepared to answer questions, and know that we move quickly but not too fast and cause a bad installations. Most projects are an investment and any investment takes time.