Southern Rubbish

Alpharetta, GA

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About this pro

How does your business stand out?

We are 100% customer-centric. Our customers are left completely satisfied or their money back. Guaranteed.

What do you enjoy about the work you do?

We love being able to help our customers reclaim their space.

Location

Alpharetta, GA 30004

Background check

Complete

Years in business

3

Number of employees

6

Times hired on Thumbtack

34

Reviews

29 Reviews
  • Kirsten S. Jan 3, 2017
    Junk Removal
    Verified Review
    Great job!
    They were quick, clean, and courteous! Price was right too!
  • Kara T. Aug 25, 2016
    Junk Removal
    Verified Review
    They were on time, quick, and took everything we needed taken....even things we added after the fact. Highly recommend and will use again.
  • Michael K. Jun 29, 2016
    Junk Removal
    Verified Review
    Great job. We appreciate the work done. I would recommend this company to friends, family and neighbors.
  • Jason C. Jun 4, 2016
    Junk Removal
    Verified Review
    They arrived on time and were very courteous. They were able to get everything out of the house in a safe and fast manner and the price was reasonable. I will definitely use them again.
  • Chip C. May 13, 2016
    Junk Removal
    Verified Review
    Great experience with Southern Rubbish. Emailed back and forth with Jacqueline to set an appointment to for trash pick up. After that, handled everything over the phone. The job was done on time with no issues and it was at the price they quoted.
  • Alan G. May 10, 2016
    Junk Removal
    Verified Review
    Good work from good guys!!
  • Lane M. Apr 9, 2016
    Junk Removal
    Verified Review
    Removed lots of stuff including 2 old grills and an old swing set. Also came back and removed all donate items. Very professional both in dress and manners. Very patient and very helpful. I will use them again and they will receive many referrals from us!!!
  • Kitty H. Apr 5, 2016
    Junk Removal
    Verified Review
  • Richie L. Apr 4, 2016
    Junk Removal
    Verified Review
    The Southern Rubbish team was very responsive and quickly came out to do the removal. The team they sent out was very efficient and friendly. I would recommend being very clear on the rate because the amount of debris for removal turned out to be more than quoted and the cost was almost double than the original quote.
  • Julie A. Mar 21, 2016
    Junk Removal
    Verified Review
    Friendly, professional and reasonably priced.
  • Catherine G. Feb 24, 2016
    Junk Removal
    Verified Review
    Would definitely recommend. The 2 guys that came to my house were so polite and professional. Took everything, including some items I had not told them about. A great experience all around.
  • Bob S. Feb 10, 2016
    Junk Removal
    Verified Review
    The entire process, from booking on, was excellent. They showed up on time, and were friendly and professional. Will definitely use again when we have stuff to haul away.
  • Michael B. Nov 19, 2015
    Junk Removal
    Verified Review
  • Lori L. Sep 28, 2015
    Junk Removal
    Verified Review
    The guys were true professionals. They were prompt, communicated prior to pick up and moved big, heavy items with ease (at least it looked that way!). Thanks for helping to make my move aite easier!
  • Christin D. May 18, 2015
    Junk Removal
    Verified Review
    Southern Rubbish picked up tables, chairs, lawn bags, construction debris and even old paint! They cleared out everything I needed. They were professional and right on time. Highly recommend. One of my neighbors even stopped when they saw their truck to tell them what a good job they did for him.
  • Jamal L. Apr 7, 2015
    Junk Removal
    Verified Review
    They were very prompt and courteous. Arrived on time and got the job done efficiently. I will be recommending Southern Rubbish to my friends due to their ease of use and quality of service. Great job and reasonable rates!!!
  • Melissa O. Mar 31, 2015
    Junk Removal
    Verified Review
    I was extremely impressed with this company. They were prompt, efficient, and very courteous! I will definitely be using them again- and will highly recommend to all of my friends.
  • Melinda J. Mar 25, 2015
    Junk Removal
    Verified Review
    Outstanding service. They were the only company that responded to me. Very professional. The only suggestion I have is that they need to have something in writing about costs. ie...what it costs for 1/4 truck to full truck.
  • Steve B. Mar 19, 2015
    Junk Removal
    Verified Review
    They were very professional. They responded quickly to the request. They performed as promised! I would highly recommend their services.
  • Robert W. Mar 18, 2015
    Junk Removal
    Verified Review
    Absolute perfect service. While my needs were fairly average, I felt that the price, service, and arrival time exceeding my expectations. There are some additional items I need to have removed in the near future; I will be contacting Southern Rubbish! Keep up the good work...
  • Perry N. Mar 14, 2015
    Junk Removal
    Verified Review
    Couldn't have been a better experience, these folks are fantastic. Right on time for the appointment, and quick picking everything up. Will definitely use them again.
  • Anastasia B. Mar 6, 2015
    Junk Removal
    Verified Review
    Amazing price and very friendly service!
  • Gina S. Jan 31, 2015
    Junk Removal
    Verified Review
    the gentlemen than came were on time, polite, and finished quickly. I will definitely call them again!!!
  • Carl S. Jan 15, 2015
    Junk Removal
    Verified Review
    Great service and really nice guys to work with. Arrived on time and took care of getting the items no problem. We will contact them again when needed and highly recommend them. A pleasure to do business with.
  • William A. Jan 14, 2015
    Junk Removal
    Verified Review
    Positive interaction. They did not get complete address due to sell phone connectivity issues, but they were there when I needed them. They also communicated what they could take away and roughly how much it would cost. To be honest, I have not seen the results yet, but my son has and he thought they did a great job.
  • Steve T. Jan 4, 2015
    Junk Removal
    Verified Review
    The guys were professional, on time, and honest. Did a great job for a great price!
  • Xander L. Dec 8, 2014
    They were very good. I'm glad I called them because I had a garage full of junk I wasn't taking to my new house. My wife and I were moving in a week and I needed to take care of this junk problem. These guys showed up on time and got rid of everything for me and even swept up the garage when they were done. Great service!
  • Tim B. Dec 6, 2014
    I had a large amount of debris in my yard I needed removed. Phil and Brandon showed up on time, were friendly and professional and completed the job beyond my expectations. Very reasonably priced for the quality work they did. I would definitely utilize their company for my future needs
  • David G. Dec 5, 2014
    Couldn't believe all the mess the wife and I had acquired after just two years together, but just the sight of it all made me lathargic. We scheduled an appointed and had these guys come pick it up I couldn't believe how big the basement was after it was all gone. They were clean and neat, and totally affordable- I recommend them to everyone. Super service!

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on the volume of materials/items we pick up. To view diagram of our pricing guide, please visit southernrubbish.com/pricing.
What is your typical process for working with a new customer?
When our customers contact us, whether its over the phone or via email, we give them a general idea of what to expect. We tell our customers that we send two Southern Rubbish gentlemen to their address to remove any items they want hauled away. Our customers are also given a general idea what to expect in price.
What education and/or training do you have that relates to your work?
We are constantly looking at new technologies to better serve our customers. We now accept credit card payments on site with our mobile app.
How did you get started doing this type of work?
I was an operations manager at a multi-national waste management company. I decided to start Southern Rubbish because I met several customers with large bulky items that they felt stuck with.
What types of customers have you worked with?
The majority of the time we help clients that are moving or about to move. During the packing process they find items that they do not want to take with them to their new home. That's were we come in.
Describe a recent project you are fond of. How long did it take?
Our customer owned a shopping center and was putting it on the market for rent, but the previous tenant left 100+ tires in the warehouse. Southern Rubbish gave them a quote and we got rid of the tires that day. They were able to get the space rented in no time.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure you get a solid quote. Some of the lower-end companies will quote you low, but will try and find a way to charge you more.
What questions should customers think through before talking to professionals about their project?
We wish that our customers knew this service existed. Junk removal services is still a relatively new industry. People don't have to lug their junk to the landfill themselves, we can do it.