Catering by Cassandra
I have had the worst experience with Cassandra! I had paid her for an event and canceled the event a few days later and requested a refund. She explained that she had already bought all the food which is unacceptable being that the event was 30 days away. She does not have a storefront and she cooks the food out of her home. There was no contract that was given to me therefore I should be able to receive a full refund. I have been calling texting and emailing her but she refuses to respond back. I was really trying to work something out with her to where she could at least go ahead and cook the food for me and I have the food for something else but instead she kept the money and all of the food and left me with nothing. Please do not use her servicesSep 1, 2016VerifiedCassandra H.'s reply
please read my other reviews. i offered to donher wedding for $1550 which is cheap. this customer cancelled 21 business days b4 event. i gave her $200 while she was on the phone day she cancelled just because iI felt sorry for her. I had spent alot of money for food a food table decorations for her special colors. I also decline other catering jobs because she had this date locked. I am out of few thousand dollars because of her. If she had booked with a big time caterer, hotel, etc..she would not get a refund. This is just another black woman trying to take another down. I pray you read my other reviews and not let this bitter woman make your decision for you. Thank you!
Mrs hodges was on time and did a fantastic job. She and her staff were very friendly and had a great attitude the whole time. The food was good however it wasn't very hot only warm. Overall it was a good experience and I would recommend this company to family and friends. Thank you for a pleasant service on my wedding day.Dec 15, 2015VerifiedCassandra H.'s reply
I bent over backwards to cater this wedding and really didn't make any money. I did it from my heart because Brandy seemed to be so sweet on the phone and was working on a very tight budget. I prepared more food than ordered. I wanted to make sure she had enough for her guest. I was told I had access to a full functioning kitchen with a stove. The stove did not work. After driving over an hour, I wanted to heat the food up before placing it on the chafing dishes and was unable to do so. I was never told the food wasn't hot. Several people got 2nds and 3rds. I also prepared to go boxes for the bride and groom for later. Also gave food to one of the sisters for her and her children for later. Although 4 stars is good, I feel it's not my fault the stove wasn't in working order and because I went above and beyond, I deserved 5 stars. I am truly, truly sorry bride wasn't completely satisfied. I will take this as a lesson and strive to do better...Thank you...Cassandra