Video Heaven LLC

Gainesville, GA

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About this pro

How does your service stand out?

We make every effort to find out what you want to say or convey. While you may know what you want your video to say, it can be a challenge to communicate this to the videographer. We ask a lot of questions, offer suggestions and give plenty of options in the planning stages. I normally ask for a link to a YouTube video that maybe is similar to what you are looking to produce. This combined with our vast array of sample video on our website helps us to understand each other, and how best to accomplish their final goal.

What do you enjoy about the work you do?

I enjoy every aspect of video, from planning, scripting, shooting, editing and producing the final product. Producing great video requires a lot of communication with a client, and that means interaction. This requires people skills, and generally someone who likes people. I know that almost sounds strange. But often times, people who are in technical fields aren't very good at communicating with people. And High Definition video is for sure a technical field. I really enjoy meeting and talking with people. But I most like the idea that we are preserving memories for generations to come.
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Location

Gainesville, GA 30504

Years in business

8

Number of employees

2

Times hired on Thumbtack

61

Reviews

39 Reviews
  • Susan H. Nov 1, 2016
    Event Videography
    Verified Review
    Professional in every respect!
    We hired Video Heaven in 2015 and were so pleased with their work that we hired them again this year to film the championship round of our international mock trial event. Rick and his wife were the consummate professionals: responsive and clear in all communications; unobtrusive during the event; clearly covered the trial from various angles; proper equipment to record audio very clearly. The editing was excellent, with many variations in the angles shown in order to maintain interest. The post-event editing was completed even more quickly than promised, and all requested edits were made quickly and to specifications. We will definitely hire Video Heaven in the future, and we give them our highest recommendation.
  • Genine B. Sep 5, 2016
    Wedding Videography
    Verified Review
    Wonderful Experience
    Absolutely perfect! Video Heaven was so professional and sincerely sweet to everyone. I seriously doubt they missed anything the entire day. I can't wait to see the final video. Thank you both so much for all your hard work.
  • Amy P. Dec 18, 2015
    Wedding Videography
    Verified Review
    They did an amazing job! I was so incredibly happy with how everything turned out. We had our videographer cancel about 2 weeks from the wedding without notice. Rick was able to jump in and help. They were super sweet and they made us feel like they were family! They also made it fun and not boring or bothersome. I would highly recommend them to anyone! My husband and I fully agree that their passion for their customers and their jobs really show!
  • Megan E. Oct 23, 2015
    Our company uses Video Heaven for internal videos to educate and train and re-train our employees. The staff at Video Heaven is always professional and understands how to work in a Corporate setting. They work quickly and are determined to get your video perfect, every time. We highly recommend Video Heaven for your next video project.
  • Emelie C. Aug 8, 2015
    Wedding Videography
    Verified Review
    We absolutely loved the work that was done at our wedding. There was a high degree of professionalism and creativity. The staff was super nice and did a wonderful job. The finished product was amazing! Highly recommend.
  • Linde M. Jul 29, 2015
    Event Videography
    Verified Review
    Very satisfied! Easy to work with, responsive, great final product. Would hire again.
  • Storm D. Jun 21, 2015
    Event Videography
    Verified Review
    I absolutely loved working with Video Heaven LLC!! They were totally professional and extremely passionate about the event which made me even more excited!! I loved working with them and l look forward to the finished project!! Storm Dorris
  • Jai R. Apr 23, 2015
    Rick and Sharon are amazing to work with. They respond in a timely manner and captured everything that I needed. They're extremely easy to work with and I will definitely recommend them to anyone looking for a good video team in the Atlanta area!
  • Elliott F. Apr 4, 2015
    Event Videography
    Verified Review
    The Video Heaven LLC were absolutely the most professional videographers I've worked with. They captured every detail of my event on video.
  • Michael W. Feb 12, 2015
    Event Videography
    Verified Review
    Rick and his team helped guide our business through our first promotional videos. They made us feel completely at ease in an endeavor that can bring anxiety. VideoHeaven is very professional and walked is through the whole process. Service was prompt and reasonable. Would recommend without reservation as we plan to use his services again in the future. Thanks Rick!
    Rick P. Feb 24, 2015

    Dr. Warlick and his team were super easy to work with. They wanted our help guiding them through the process, as this was their first venture into video, and they acted like real Pro's. Thanks for choosing Video Heaven.

  • Mandy B. Feb 9, 2015
    Wedding Videography
    Verified Review
    Absolutely wonderful to work with! Rick and Sharron were professional and communicated very well. Our videos are more than we ever hoped for. We were thrilled!
    Rick P. Feb 24, 2015

    We had an awesome time covering Matt and Mandy's wedding day. Thank you so much for sharing it with us.

  • Kendall S. Jan 28, 2015
    Wedding Videography
    Verified Review
    Rick and Sharron are absolutely wonderful! They provided everything I asked for and more. I am so thankful they were there on my wedding day and I will definitely be hiring them again for any future needs I have. Thank you for everything! Here is my highlight video from Video Heaven: https://vimeo.com/116559942
    Rick P. Feb 5, 2015

    It was truly our pleasure to serve Van and Kendall on their Special Day. They had a lovely wedding, and everyone was great to work with. Hope to serve them again soon...

  • Brooke P. Oct 1, 2014
    Wedding Videography
    Verified Review
    My wedding was absolutely the best day of my life and now I can remember forever! The day truly feels like a dream, it came an went by so fast- I am so glad I have this http://youtu.be/pIj5pfmtlic to remember forever
    Rick P. Feb 5, 2015

    We were honored to serve Nick & Brooke for their Wedding Day. They were great to work with, and everyone treated us like family. Best wishes to you guys going forward in life!

  • Ashley G. Sep 23, 2014
    Wedding Videography
    Verified Review
    Rick was the videographer for my wedding in June in Smyrna. I really enjoyed the fact that he went around to our guests at the reception and captured some "Best Wishes" sentiments from them. It was so nice to be able to watch the DVD and relive that day--seeing so many wonderful, memorable moments that he captured. Rick had a pleasant, congenial personality and was a very nice man. I appreciated the fact that he spoke to us (when appropriate) and interacted with us. He didn't just stand off at a distance and hold the camera. Overall, I was impressed with the quality of the work--especially for the price. It was by far the best value I was able to find and I'm thankful that I chose him.
    Rick P. Feb 5, 2015

    I think we enjoyed your wedding more than you did, (just kidding). It was a great experience for us, and we were honored that you chose us for your Wedding Day.

  • Georgia W. Aug 17, 2014
    Wedding Videography
    Verified Review
    Rick and his wife were amazing! The footage of our wedding turned out flawless and I would recommend them to anyone looking for a videographer for their wedding/celebration.
    Rick P. Feb 5, 2015

    This was our first Greek Wedding, and we were thrilled that Georgia hired us for the job. A beautiful wedding, wonderful family. It was a wonderful experience for us, and we are so glad that you were happy with the video.

  • Tom B. May 21, 2014
    Event Videography
    Verified Review
    We found Rick through this site. I hired him to produce local video work across the country. We've never met, but I'm delighted by his exceptional commitment to keeping me informed throughout the entire process. He committed hte time to pre-work, to ensure the event's success, and delivered flawlessly. He offered great resources to make the final video very professional. VERY quick turnaround, too. I work with speakers around the country and have to find local resources. I wish I had a "Rick" in every town. He's got a great eye, and the bonus is that his partner also brings a high-attention to detail to the process. I'm so pleased with the work.
    Rick P. Feb 5, 2015

    It was a pleasure working with Tom and his Team. They are true professionals and we certainly hope to have the opportunity to work together again, (soon)!

  • Emily T. May 1, 2014
    Wedding Videography
    Verified Review
    I had the pleasure of working with Rick on making Networx Systems, LLC's first Corporate video. From the first step, choosing our video package, to coming out on a dreary, rainy day, to every step of the editing process, Rick was in constant communication with me. His price was completely reasonable and his attention to detail made absolute magic happen for our growing company. We will definitely use Rick and Video Heaven again and I would recommend him to any individual or group needing any type of work done in this genre. -Angela Edwards, Talent Acquisition Team at Networx Systems, LLC
    Rick P. Feb 5, 2015

    Not sure how the heading got mixed. We did a corporate video for Angela and the Team at Networx. They were easy to work for, knew what they wanted, so everything went really smooth from the planning stages all the way through post production. We look forward to working together again.

  • L. T. Apr 27, 2014
    Video Filming
    Verified Review
    Works hard, thinks ahead, makes changes / goes the extra mile. We had some audio issues that required extra work, attn to detail and backup measures. This guy came through
    Rick P. Feb 5, 2015

    Our first cover song video. It was a challenge, but we learned much and produced a nice video. Todd and Savannah were great though it all. Much success, and let us know if we can help in the future.

  • Melanie C. Apr 13, 2014
    Event Videography
    Verified Review
    Our experience with Video Heaven was superb! We hired Video Heaven for a high school musical and Rick & Sharron's attention to detail and commitment to producing a high quality video was exceptional! They arrived early to meet with the sound and light team, locate the best camera positions and even meet some of the cast. The final product was delivered ahead of schedule and exceeded our expectations! With expertise and passion they created a DVD of my child's high school musical that i will cherish always!
    Rick P. Feb 5, 2015

    Shooting and producing, "The Secret Garden", was fun. Great performance, and great people. Thanks...

  • Carmen W. Mar 25, 2014
    Wedding Videography
    Verified Review
    We have had a few flukes but Overall they were great
    Rick P. Feb 5, 2015

    Thanks for having use. It was a great day and it was a privilege to be a part of it.

  • Vickie G. Feb 4, 2014
    Wedding Videography
    Verified Review
    Rick and his wife are great! They exceeded all our expectations! Very professional and followed thru on all their promises! We loved, loved, loved the video! Excellent quality and exceptional editing!
    Rick P. Feb 5, 2015

    IT was our pleasure to be able to cover the Wedding for this gracious family. Awesome venue, nice folks and a lovely couple. Great time was had by all.

  • Ashley C. Dec 16, 2013
    Wedding Videography
    Verified Review
    Great experience! Rick was easy to correspond with over email. Rick and Sharon made sure to capture all the special moments of our big day. They provided microphones so our guests could hear our vows loudly and clearly. They stayed late to make sure to capture our exit. Video was made in a timely manner and is well worth the money.
    Rick P. Feb 5, 2015

    It was truly our pleasure to serve Kel & Ahsley. The lake ceremony was lovely, and everyone treated us like family. Well worth the trip to SC.

  • Sandra M. Dec 8, 2013
    Wedding Videography
    Verified Review
    We had a very good experience with Video Heaven. They were prompt and did exactly what we asked. The video was very good quality and well edited. I would not hesitate to recommend or use them again.
    Rick P. Feb 5, 2015

    Who wouldn't want to video a Wedding at The Fox Theater? Aside for the location, they had a really beautiful wedding ceremony, and a fun reception. Did I mention the exit on the streets of Atlanta? Awesome, and thank you so much for allowing us to be a part of your special day.

  • Brent G. Nov 21, 2013
    Event Videography
    Verified Review
    Rick is a professional at his trade. He went above and beyond to provide my band with a professional promotional video to help us promote ourselves. I plan on using him for all my future endeavors.
    Rick P. Feb 5, 2015

    You guys are great, and we wish you the best success with your career. We really like doing concerts and musical/stage performances. You were great to work with, and I know you'll go far. Best of luck for you and the band.

  • Melisa M. Oct 23, 2013
    I had a great experience working with Rick and Sharron, I am more than satisfied with my video and am glad I was able to share my special day with the two of them!
    Rick P. Feb 5, 2015

    The pleasure was ours. Thanks you for allowing us into your home and sharing in you and your family's BIG DAY!

  • Kristen L. Oct 3, 2013
    Video Filming
    Verified Review
    We hired Video Heaven to film our high school theatre performance. Theatre is very important to our school so we were careful in choosing who we would hire. Rick and Sharron did a great job - arrived on time, were fully prepared to shoot wide and close ups. They even took the time beforehand to manage our expectations of that night. We will definitely hire them again!
    Rick P. Feb 5, 2015

    Kristen and everyone with the Milton Theatre Company has been great to work with. Not only that, but it has turned into repeat business, which is something that we all want and need to build on. Thank you for entrusting all of your stage performances with us!

  • Tess P. Sep 25, 2013
    Wedding Videography
    Verified Review
    They are awesome..I highly recommend them.
    Rick P. Feb 5, 2015

    What an Awesome Sweet 16, (18 actually), birthday party. Couldn't have asked for a better experience. To think we actually get paid to do this. Thank you for choosing us to capture the party on video.

  • Deanna H. Sep 15, 2013
    Event Videography
    Verified Review
    Rick and Sharron did a super, amazing job orchestrating our Wedding Day in the form of video! We opted for the 3 cameras and were very pleased with various angles, timing, and variety of footage that depicted our wedding day. The zooms in and out were great and their ability to capture everything we asked them for plus more exceeded our expectations. They are a wonderful couple that really take pride in what they do. Frank and I truly appreciated them being willing to stay longer than originally anticipated to provide a complete DVD filled with all of our important moments and memories we can look at and share with our loved ones for years to come. We are 110% satisfied and highly recommend this couple to whoever is hoping for people who genuinely care about providing you the best quality videography for a very affordable cost.
    Rick P. Feb 5, 2015

    Super nice couple and great family. We enjoyed videoing your Wedding Day, and trust that you guys will have a truly blessed life going forward. Let us know when you have kids, we'd love to video their birthday parties...

  • Di W. Sep 3, 2013
    Rick did such an awesome job with our wedding videos! He was able to capture all of the surprises and details of our wedding day, from ceremony to reception. He is patient and listens to his customer's needs. I definitely recommend him to any brides out there!
    Rick P. Feb 5, 2015

    From the elegance of Chateu Elan, to the glow on Di's face. This is what a Wedding should look like. Thank you so much for allowing us to be a part.

  • Jenell M. Aug 31, 2013
    Wedding Videography
    Verified Review
    Video Heaven videoed my granddaughters wedding. They arrived earlier than the time we were told which I really appreciated. They stayed all during the ceremony and reception. They were real nice and they listened and worked with my photographer so that they were not in each others way. I cant thank them enough for doing the ceremony. I cant really think of anything i would change.
    Rick P. Feb 5, 2015

    What a super nice couple, as well as the entire family. We had a great time and enjoyed meeting and working with everyone involved in your Big Day.

  • Anita K. Aug 13, 2013
    Wedding Videography
    Verified Review
    Video Heaven did an amazing job with our wedding video! I hired them at the last minute and so we did not have a chance to meet before the wedding. However, I could not have asked for more - Rick and Sharon arrived well before the wedding to meet the other vendors and coordinated everything seamlessly. Their work is quite impressive and we are grateful for an amazing wedding video! I HIGHLY RECOMMEND Video Heaven!!
    Rick P. Feb 5, 2015

    What a nice couple. Really enjoyed this one, and hearing the story of how they met was neat. Hope to see you guys again somewhere down the road.

  • Rebija A. Mar 26, 2013
    Wedding Videography
    Verified Review
    Rick and Sharon were wonderful! i had a very traditional Bosnian wedding and they had never done one before but they exceeded all of my expectations. I cannot wait to see the video! Thank you so much!
    Rick P. Feb 5, 2015

    This was our first Bosnian wedding experience. But the entire family was welcoming, and understanding towards us. We felt right at home there. So thanks to your entire family, and best of luck to the two of you.

  • Kela O. Feb 5, 2013
    Very timely with getting the information requested to our office, showed professionalism at all times and provided multiple options.
  • Walter S. Feb 5, 2013
    Rick created a fantastic video, with I thought very little to work with. His lead ins and overall video conveyed exactly the message we wanted. I also was surprised the speed in which the finished product was published.
  • Michael B. Sep 26, 2012
    I am pleased to have the opportunity to recommend Video Heaven. Video Heaven has helped us increase the quality and appeal of our local multimedia reports at gainesvilletimes.com. The Video Heaven team has provided us with improved quality, widescreen HD format and the quick turnarounds needed for video news reports. But most importantly, the communication has been excellent. They seek to understand our needs and set the bar higher on every project. Video Heaven has played a critical role in our work to keep our site’s features up to date and competitive.
    Rick P. Feb 5, 2015

    We really mostly started our video business working with The Times. We are so grateful for the opportunity to work with you and all the people there. I honestly believe that this was our best case scenario for the development of our ever growing video company. Doing run/gun news video requires a keen attention to detail, as you don't have time to plan or even think. So this has give us a, "heads up", in my opinion. Hope to continue with you guys for years to come.

  • Eric J. Aug 10, 2012
    Event Videography
    Verified Review
    Rick and Video Heaven did a fantastic job! Throughout the process Rick was very helpful, extremely easy to work with, and made sure to accommodate all of my special requests all with an extremely quick turn-around. Looking forward to our next project together!
    Rick P. Feb 5, 2015

    You guys there at Jones Smiles are great. We have enjoyed working with you over the past couple of years, and look forward to continued service for you and your staff.

  • Janet S. Jun 25, 2012
    Event Videography
    Verified Review
    Thanks Rick! Ultimately it was not my decision as mother of bride, but the bride & grooms. Unfortunately , they went with a much pricier vendor....just happened to be recommended by friends...sorry!
  • Walt H. Jun 4, 2012
    Event Videography
    Verified Review
    great!
    Rick P. Feb 5, 2015

    We really grew from working with you on this project. It was our first Crowdfunding project. You are a true professional, and we are certain that you will do well in your venture. Thanks, for choosing Video Heaven for your project.

  • Jon S. Mar 15, 2012
    Rick at Video Heaven is a fantastic videographer. Always professional and truly cares about the quality of the video. He is my preferred source for all my video needs.
    Rick P. Feb 5, 2015

    As always, we appreciate your business. Our goal is to always keep you satisfied with our services. Hope to gain more customers like you in the future.

Q&A

What is your typical process for working with a new customer?
Well first, we need a date so we can know if we're even available. If we receive a potential job lead with no date, (or at least a range), then we normally ignore it. Next, what sort of video is it? A corporate interview, a promo video, music of stage performance, commercial, sporting event... Next, is there a video out there somewhere that you like, that you could say is fairly close to what you;re looking for? If so, please send us a link. At this point, we have enough common information that we can have discussion in order to pinpoint your specific needs. We can write a script for you if necessary, or assist you in doing that yourself. There will be a lot of questions!
What education and/or training do you have that relates to your work?
I try to stay up on the latest technology by reading and subscribing to certain well known professional groups. However, I mainly want to stay in touch with what the public needs and wants, as they are my clients. I typically wait to upgrade my editing software til the kinks all get worked out. But I never allow myself to lag far behind.
Do you have a standard pricing system for your service? If so, please share the details here.
Our pricing really isn't complicated. We have basic plans for most any type of video. Of course, we can always provide a custom quote, but rarely find that necessary. It is mostly based on the type of job and the hours onsite required to capture the necessary footage.
How did you get started doing this type of work?
I have been shooting video since 1986, and have always loved it. It was a no brainer for me. Once I decided I didn't want to spend my life working for someone else, there really wasn't any question about what to do. You cannot and will not persevere in any field that you aren't passionate about. Sharron has a Broadcast Degree from Brenau University as well, which made that decision much easier. Prior to starting our video company, I was a Systems Engineer, (computer systems), as well as managing the Security Systems for a large corporation in the Atlanta area.
What types of customers have you worked with?
We started our company doing mostly local news for the Gainesville Times, including interviews with Governor Deal, Lt Gov Cagle, Mrs Deal, and many other notables. And while corporate video is far different from news video, the great things about doing years of news is that it honed our skills. You go on a job, usually with very little information. You get there and have limited time to assess the situation and people, to decide what to shoot to tell the story. You then have maybe 30 minutes to put it all together, edit down to 3 minutes and send on to the the news. We have also worked with world wide corporations to capture inter company meetings, (which we can't show of course), as well as local businesses, concerts and dance/theatre productions. No job is too small, and no job is too big Sports videos, Weddings, considerable amount of Green Screen work as well as After Effects. Most all of our Corporate plans include a short After Effect template.
Describe a recent project you are fond of. How long did it take?
Late 2015 I received a request to do a wedding. Their videographer quit responding, 2 weeks before their wedding date. Their day was available so I took the job. It turned out to be a beautiful day and everything went smoothly, (not to mention that they were ecstatic about the video). We had fun, but mostly it was great to make their special day, "special". We are driven form the perspective that we are preserving memories, and that for years or even decades, people will relive those moments in time, due in part to our efforts.
What advice would you give a customer looking to hire a provider in your area of work?
Think about what it is you want say through your video, and be prepared to answer questions. We find that communication is the key ingredient to a successful video project. So we ask a lot of questions, to ensure that we understand what you are looking for. Communication is one of those things that cannot be replaced with the most expensive equipment, or even great knowledge or experience. The videographer must understand what YOU are expecting. Also, consider the various shooting and editing styles. Do you want something edgy, or traditional, (not too far out there). Depending on you message and your target audience, you may want something in the middle or to one extreme or the other. Understanding who your target audience is, what you want to say to them, and how YOU want to come across are key ingredients to a successful video.
What questions should customers think through before talking to professionals about their project?
I like to ask clients to be realistic. We are so accustomed to TV, Movies and such. Most people have no idea how much effort goes into those media productions. It's hardly practical to think that their production will be on that level without spending a significant amount of time and money. You will not have Hollywood movie quality from a weekend, (or afternoon), shoot. But we can and will do all we can to at least get close...